Replaced M&P Shield .45 Followers
- Thread starter John Reid
- Start date
Bag of mythical creatures showed up on my doorstep today. They were lonely. I had to take them in and give them a good home.
Ok...had to edit that. mightve been little strong. Some "guy" at S&W doesnt have a clue what he is talkin about.
There we go. Thats better.
...and Rachel definitely wins the day!!!
Ok...had to edit that. mightve been little strong. Some "guy" at S&W doesnt have a clue what he is talkin about.
There we go. Thats better.
...and Rachel definitely wins the day!!!
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Uncle Rico
Member
Thanks for the pic and explanation. I put about 120 rounds through my new Shield 45 last week and had no problems. Was wondering if it would pop up, but your explanation shows that my gun came with the new followers.
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- Jun 29, 2017
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Went on the chat...Brett wanted me to send my mags back for replacement (2 to 4 weeks) or order replacement followers (on backorder, no idea when they will be in). I've tried 4 or 5 times to get someone else and keep getting Brett. Guess I'll keep trying!
wanderson7262
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Well my Shield .45 has a 3/09/17 build date and came with the new follower with the notch/indentation.
GSD2053
Member
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I see no build date on the box. Where are you seeing a build date?
wanderson7262
Member
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Should be six digits not separated by slashes or dashes just above the line that says your model name, on mine it's the second line of the label.
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I finally got in touch with Rachel. She told me they are on backorder, took my info, and placed an order for me. I just bought the gun early this week and haven't had a chance to shoot it yet. Looking forward to getting to the range this weekend (hopefully)!
Bozz10mm
US Veteran
Still no response to my e-mail 3 days ago.
Your very welcome. All good in the hood
...and there ya go
Remain calm...and keep buying Shields
Todays my birthday...hmmmmm...what to do what to do
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I spoke to Brett 2 days ago and told him about the magazine dropping out.
He replied "I've never heard of that issue. Unfortunately, the followers are on back order".
Funny, I didn't mention followers to him. He had never heard of the issue but knew exactly what the fix was? Pretty awful Customer Service, if you ask me.
Nonetheless, they are on order for my 45 and hopefully it fixes the really annoying issue. I thought it's been user error for a few months.
He replied "I've never heard of that issue. Unfortunately, the followers are on back order".
Funny, I didn't mention followers to him. He had never heard of the issue but knew exactly what the fix was? Pretty awful Customer Service, if you ask me.
Nonetheless, they are on order for my 45 and hopefully it fixes the really annoying issue. I thought it's been user error for a few months.
I spoke to "Brett" a week ago and specifically explained this issue. He should of been a politician. Wonder how he can say these things with a straight face. Why lie to your customers who are paying your salary.
Jumped on "chat" just now....guess who picked up?
......Rachel
Couldnt be easier...2251957 is your order number. Allow 7-10 business days before you see it.
I'm sure Dave is a great guy, but.......you got Rachel???? Some guys have all the luck....
Had not had a problem but thought I would get the new ones. Got on chat, Rachel was my rep, quick discussion, gave name and address and got an order number! Did say they were on backorder but it's not my EDC so I told her no problem.
I have 6 magazines with the old follower as of today 800 rnds and no mag drop. After reading this thread I contacted Smith on live chat and got Brett. After telling him I heard they have a upgraded and redesigned follower and I wanted 6, He said he can put in for an order for 6 but they are currently out of stock.
You all must've retrained Brett because it was a no hassle chat.
Also I had him check on my order for replacement Recoil Spring assemblies for the 45 Shield and Also the 9 Shield and they was sent out FedEx 6-28-17 and tracking shows its still in Ohio for some reason.
Only problem I have with the RSA is the 45 seems kinda loose when you put it back together after cleaning but hasnt caused any problems.
If Smith and Wesson is giving out free parts I may as well get some!
Thanks Guys,God Bless
Wow, thanks for this thread guys
Just fired my new Shield 45 PC yesterday for the first time and experienced these same mag drops. I thought at first it was a training issue with my thumb placement but remained puzzled since I don't have this problem with my Shield 9. Once I saw this post, looked at the followers in my mags and saw they were the old style, I knew it wasn't me. New followers are in the mail from S&W as we speak. FYI, I asked Jarred (spelling?) at S&W if I should ask for four replacements instead of two since I qualified for the Perfect Summer Hideaway promotion with this purchase which includes two more magazines. The answer was no, the mags coming with the promotion already have had the fix installed.
Just fired my new Shield 45 PC yesterday for the first time and experienced these same mag drops. I thought at first it was a training issue with my thumb placement but remained puzzled since I don't have this problem with my Shield 9. Once I saw this post, looked at the followers in my mags and saw they were the old style, I knew it wasn't me. New followers are in the mail from S&W as we speak. FYI, I asked Jarred (spelling?) at S&W if I should ask for four replacements instead of two since I qualified for the Perfect Summer Hideaway promotion with this purchase which includes two more magazines. The answer was no, the mags coming with the promotion already have had the fix installed.
Well this is ****. I've had em on order since June 22 as they told me they are on back order with idea when they will get em yet they are mailing some to u today. I just get more and more fed up with this company.
I spoke with David today and told him about the magazine dropping out.
He replied "I've never heard of that issue". He took my info and said he would send new follower assembly out.
He replied "I've never heard of that issue". He took my info and said he would send new follower assembly out.
