The guns are under warranty, taking them to a local gunsmith is not the brightest idea, it will void the warranty. Call S&W, let them fix it and let it go. If you are really that freaked, sell them after you have them repaired.
Not even his revolvers! Second hand griper, he is.
For what it's worth, you are taking this way too personally. You are the victim of people whining all the time on here over a small percentage of issues. No one's doubting your tale, just your conclusion. It's a frequent argument on here about whether S&W quality is down, you unknowingly walked into a mine field.
In actual fact in his initial post he laid the groundwork for just this sort of ...stuff, shall we say? Knowing full well the pile-on likely to ensue. I used to wonder if the "troll" thing was a myth, but my usual site (military surplus forum from Canada) must be unusually polite. It's only recently that the horizons have been broadened. Too many folk seem "entitled" or, conversely, just looking to "stir the puddin'". I don't mind reasoned arguments, but there's not much of that in the internet world, it seems.
I'm taking him at his word that he won't be back to this forum, BTW...Not that my comments or suggestions would in any way be different!