S&W made a believer out of me, about thier lack ofquality control!!!

The guns are under warranty, taking them to a local gunsmith is not the brightest idea, it will void the warranty. Call S&W, let them fix it and let it go. If you are really that freaked, sell them after you have them repaired.

Not even his revolvers! Second hand griper, he is.


For what it's worth, you are taking this way too personally. You are the victim of people whining all the time on here over a small percentage of issues. No one's doubting your tale, just your conclusion. It's a frequent argument on here about whether S&W quality is down, you unknowingly walked into a mine field.

In actual fact in his initial post he laid the groundwork for just this sort of ...stuff, shall we say? Knowing full well the pile-on likely to ensue. I used to wonder if the "troll" thing was a myth, but my usual site (military surplus forum from Canada) must be unusually polite. It's only recently that the horizons have been broadened. Too many folk seem "entitled" or, conversely, just looking to "stir the puddin'". I don't mind reasoned arguments, but there's not much of that in the internet world, it seems.

I'm taking him at his word that he won't be back to this forum, BTW...Not that my comments or suggestions would in any way be different!
 
Older guns are NOT more reliable if putting them on a level playing field with todays guns. There is a very simple reason that explanes why older guns may seem more reliable........Older guns have had enough time to be fixed by now. Most gun defects show up right away so it stands to reason that these older guns have had enough time for their problems to surface and be addressed. Newer guns don't have this factored in yet.
 
I can understand this reaction because in my postings of the 640 Barrel launchers there was a forum member who esssentially called me a liar.Many of my friends here came to my defense and I realized that I am not going to go because of the accusations of one person.There are alot of good people here so try to let it roll off your back.It is hard for some who never had a problem to understand your fustration but from a member who had lightning strike 3 times I feel your fustration because I've been there and done that again and again.Call S+W, get a shipping label and have them resolve the issue because if someone else works on the gun your warrantee may be voided.JMHO......Mike
I sorry to have bothered this illustrious forum full of knowledge. Obviously I'm new to guns and not worthy of your time.

To those of that that offered help it was appreaciated. My brother will probably let a local smith look at the revolvers, hopefully its a quick, cheap fix.

I will give smith another shot but am done with this forum. I frequent other sites that aren't full of gun snobs. Sorry to waste your time with my accusations about S&W. Obviously my brothers $2000 in revolvers aren't working due to operator error.
I wont bother to post back, don't see the need.
 
The only thing out of control has been S&W's stock price. ;)

fidelity-research2.gifquote
 
I can understand your disappointment. I would certainly be upset.
I have owned both new and old S&W revolvers.
Never had a failure I could blame on the gun.
Send them back, if they don't fix it that is when I would be upset.
 
Sorry to hear the OPs problems, but cant say it surprises me. I had a huge problem with one of the last new 2.5 inch 66s ever made, it broke 3 times, same part every time within 10 to 25 pulls of the trigger each time. I took it to a semi-retired Master Gunsmith who still builds a couple custom guns a year. He went through it and said it was a piece of trash and should be disgarded. He give me the lowdown on the "New Smiths" and strongly advised me to buy the older ones which he loves also.
 
I sorry to have bothered this illustrious forum full of knowledge. Obviously I'm new to guns and not worthy of your time.

To those of that that offered help it was appreaciated. My brother will probably let a local smith look at the revolvers, hopefully its a quick, cheap fix.

I will give smith another shot but am done with this forum. I frequent other sites that aren't full of gun snobs. Sorry to waste your time with my accusations about S&W. Obviously my brothers $2000 in revolvers aren't working due to operator error.
I wont bother to post back, don't see the need.
Read the title of this thread. This guy is just spoiling for a fight and gets his panties in a bunch when he is called out. Instead of asking for advice/input he is making an accusation. If I had a similar issue (after 50 years of gun ownership, I might add) I would be posting "What am I doing wrong?" Not "S&W sucks"
I had a problem with a recent S&W purchase. They replaced the revolver and I am satisfied. What's the problem?
 
At first I did ponder that he allegedly rapid fired a revolver with a 30 pound trigger pull using two fingers on trigger - that did not fire most of the time. And his claming that so many new guns had problems at the same time.

I have never seen any new Smith&Wesson revolver have any trouble at any range or informal firing session - that was the fault of the pistol. And I do not know anyone who has seen several new handguns fail the same day.

Oh, wait. I do recall one large and loud young man that was going to show us all how to shoot when we got to the range. Once there, his new Smith and Wesson 357, loaded with target 38 special wadcutters - could not hit any part of a silhouette target at 15 yards. It took him and the instructor over half an hour to train that gun how to hit anything. Once the gun was properly trained it was a real shooter. (The instructor was a gun-whisperer?)

(If that instructor would have gone to the bathroom or something for a few minutes I bet I could have bought that beautiful pistol for half price)
 
I will start by saying that im a proud parent of 60+ smith revolvers and shoot local matches with a m&p9! I also own a retail shop that looks like a smith and wesson sponsored show room (no thanks for free advertising pieces from them). Love the guns and the company, but i recently hashed it out over a brand new model 60 5" adj gun that my customer waited 3 months to get. When the gun came in the rear sight cut was centered at the rear and completely ran off the front rt side of the frame on the front corner!!! I was not impressed in the least as i make my living bragging up their quality and service to find out both of my opinions was way off coarse! I called to see about getting a diff gun and was told ceo had to sign off on new gun swap and turn around was aprox 5 months? At least the girl was kind enough to ask me to pay to ship the gun in on my dime and they could look at fixing it??? I had to explain that the frame was shot! Long story short my wholesaler hooked me up with overnite gun and fixed my delema. Just my lil story. In short i still sell aprox 60 percent smith products from my shop, as its what i choose to still believe in.
 
I sorry to have bothered this illustrious forum full of knowledge. Obviously I'm new to guns and not worthy of your time.

To those of that that offered help it was appreaciated. My brother will probably let a local smith look at the revolvers, hopefully its a quick, cheap fix.

I will give smith another shot but am done with this forum. I frequent other sites that aren't full of gun snobs. Sorry to waste your time with my accusations about S&W. Obviously my brothers $2000 in revolvers aren't working due to operator error.
I wont bother to post back, don't see the need.


Operator error is usually the case and please dont ask how I know. Just dont want to relive my embrassment again. Now before you go I'll offer $10 for each of those low quality non functioning guns if you pay shipping and insurance.
 
I feel your pain, I just don't know what to do about this. All manufactured items have variances and flaws. But if you think times are tough now, you should have purchased Smiths during the Bangor Punta era. Yikes, it was like the Harley AMF 'bowling ball' era.

My recent Bodyguard .380 had issues. It had to go back to the factory. While within spec, my magazine release button was still a tad touchy. However, my recent 642 and 360PD were/are flawless.

My recent high end knives? Well, let's just say there are also "issues." I think Q/C is slipping for all manaufacturers. Look at it this way, imagine if we all liked ocean going cigarette boats with this failure rate.

More than 10% of us here on the forum would have already drowned. So I guess it could be worse.
 
On the other hand, we tend to hear from the people who have had a bad experience, while the people who have no complaints rarely post a good review. Plus, the "all access" nature of the internet allows all of us to hear about all complaints, whereas such was just not available widely before the internet. I remember in the 80s when I had to send guns back before ever even putting them out for sale because of issues like failure to carry up, triggers that would not return forward because the hand would bind against the ratchets of the extractor star, and other stuff that was hard to imagine how it made it past quality control. I do not really believe the incidence of problems is any greater now. I think we just hear about it more. :)

+1 ...........
 
But we should be hearing about this. Changes in tooling cost money, and a manufacturer doesn't want to wear out or modify existing conditions.

In the mid 1970s Ford Pintos were catching fire and killing people. It darn near took an act of Congress to fix the issue.

Do you really want to be holding a firearm that fails?
 
We are much more of a litigious culture today and we ever were 20 years ago. Almost to a fault we will avoid manufacturing any dangerous product. A catastrophic firearm failure is very very unlikely to happen for this reason.


Do you really want to be holding a firearm that fails?
 
Sorry bout your problems but i said it before and ill say it again. Problems have always existed and will continue (impossible to make everything perfect all the time) but back in the day there was no internet to complain on.

Sent from my DROIDX using Tapatalk 2
 
In my experience which started in the 60s Smith & Wesson has always been a great company. I have bought so many of their guns I've lost count over the decades. And while the quality of their firearms has lessened over that time span I've only had to return 2 for service, both later guns. (An M&P45c and an M&P15-22). They have always stood by their products and their customer service is second to none. They truly bend over backwards to take care of servicemen and police officers. And since retiring to civilian life their level of customer service has continued. Because of the way I have been treated by S&W over the decades I will remain a loyal customer. The company has changed hands a few times over my lifetime but I think the heart of the company remains the same. And although times have changed in the manufacturing world S&W continues to delight me with new and innovative products.
 
It's always frustrating....
anything that should be working....
but malfunctions.

I can add my experiences, but it appears
enough has been said for one thread.

Did we fix a problem?
Are any of us enlightened by this thread?
Have we learned anything?
Was the time given by us all a waste
or was/is it useful?
Jus sayin'......not a judgement.
 
It's always frustrating....
anything that should be working....
but malfunctions.

I can add my experiences, but it appears
enough has been said for one thread.

Did we fix a problem?
Are any of us enlightened by this thread?
Have we learned anything?
Was the time given by us all a waste
or was/is it useful?

Jus sayin'......not a judgement.

No! I say keep it going maybe one of those money making morons pushing them out the door as fast as they can may read it. Or maybe we stop and let it get even worst. If that's even possible.
 
Are older guns, better made....YES. Does that mean a newer one that serves a purpose an older one can't is a piece of junk that should not be bought, NO.
 
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