Given that I have no interest in litigation and was informed that the original Shield is now in pieces it really has no value to me. As many have stated, I should not have sent it to them and looked for an independent lab. After a lot of deliberation, I decided to accept a Shield 9mm since I still have concern about the Shield .40 and my need for an EDC. They indicated they could not find my laser but offered to remove my Big Dot XS night sights and mail them back to me. The timeline for receiving the replacement may be problematic since there is still significant demand for their firearms. After reminding them that they already had my EDC for over 2 months, they stated they would show it as a duty firearm that would get priority treatment. The rep was very professional but it was clear they did not want to send the KB Shield back.