The store I usually shop at has the clerk manning the self checkout look at your ID.When you scan beer it sets off a flashing light to notify them.
Self Checkout
- Thread starter DWalt
- Start date
The store I usually shop at has the clerk manning the self checkout look at your ID.When you scan beer it sets off a flashing light to notify them.
I resemble that remark!
THE PILGRIM
Member
I use them when I don’t have a bunch of items.
Mostly at Walmart, Lowe’s or Smiths ,
They mostly work fine for me.
Mostly at Walmart, Lowe’s or Smiths ,
They mostly work fine for me.
Faulkner
Member
I dislike self checkout lanes only slightly less than manned checkout lanes staffed by low skilled unmotivated millennials.
Inquiries and problems that fit neatly into a defined little figurative box without any need for judgment or correcting an error that the machine has made are most likely suitable for being dealt with by an automated system. It's those situations that require some human judgment or fixing a machine's mistake that become frustrating when nobody seems to be willing and/or available to remedy the situation and the automated system is not capable of handling the problem. I've outlined in other posts some of these situations that I've gone through with the state DMV and my CPAP manufacturer when on three occasions it took the better part of a day just to get to a living person to explain the problem to and/or get the problem fixed.
Back when voicemail systems were starting to be installed for commercial applications, one of our underwriters issued an announcement about its new voicemail system. I guess the statement "Our employees are not supposed to hide behind their voicemail" portended things to come. Yes, I used a voicemail system when I was in the state underwriting office myself, but to me it was a tool for getting a message and phone number so I could call the agent back ASAP.
No matter how hard they try I don't think the machines can do everything.
Back when voicemail systems were starting to be installed for commercial applications, one of our underwriters issued an announcement about its new voicemail system. I guess the statement "Our employees are not supposed to hide behind their voicemail" portended things to come. Yes, I used a voicemail system when I was in the state underwriting office myself, but to me it was a tool for getting a message and phone number so I could call the agent back ASAP.
No matter how hard they try I don't think the machines can do everything.
JcMack
Member
Sorry, I'll raise the age to 51.
A few weeks ago I was talking to a young guy who is working on his PHD from Yale, he said he was working on a app, you ring everything up on your phone and walk out the door when your done. I wonder what you do if you make a mistake.
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labworm
US Veteran
I Can't Go For That (No Can Do)
I must receive attention when spending my pennies.
I must receive attention when spending my pennies.
Just curious if those of you who refuse to use self check-out because you don’t work there, also refuse to bus your own tables at a fast food place for the same reason. Not being judgmental, just curious if the same logic applies.
DeathGrip
US Veteran
It really depends on the view.
carpriver
US Veteran
I don't like the self check outs no personal contact with the clerk. They bag my stuff and we can chat. the self check out take your picture while you check out. I was at wal mart and pulled my hat down as far as I could. supervisor told I couldn't do it. I said OK and started to walk out, she stopped me said I couldn't do that. I said yes I can; I can find anything I need in others stores here in town or amazon.
oneounceload
Member
Last I saw, so did Oregon, and their prices are competitive compared to the other West Coast areas
We actually had a program in some of our stores a few years back called Scan & Save. You picked up a hand held scanner along with your shopping cart when you entered the store. You scanned your items when you placed them in your cart. Then at the checkout the cashier only had to deal with payment and any items that were sold by weight. It seemed like a good idea, but it really didn't work out well. Too many issues and too many folks who couldn't seem to figure out how to scan things with the little guns. The scan guns weren't all that durable, and you can imagine how often they got dropped by customers.
The company has done some experimentation with RFID as well, but that hasn't really gotten off the ground - at least so far. I won't identify my employer except to say it is a major national retail chain. In theory I like the RFID idea. The difficulty is in the implementation.
Another technology we have looked at are electronic shelf tags. Instead of the paper pricing labels that have to be replaced every time a price goes up or down and twice when something goes on and off sale the tags would be electronic and display prices on a little LCD screen. Price changes would be implemented instantly by wifi. While that has potential it has to this point been too expensive to be cost effective.
We do have self checkouts in some stores, but not in all of them. The older machines were problematic. The newer ones are much more reliable. Some people love them. Some hate them. I use them for my personal shopping wherever available unless the line is longer than for the manned registers.
The company has done some experimentation with RFID as well, but that hasn't really gotten off the ground - at least so far. I won't identify my employer except to say it is a major national retail chain. In theory I like the RFID idea. The difficulty is in the implementation.
Another technology we have looked at are electronic shelf tags. Instead of the paper pricing labels that have to be replaced every time a price goes up or down and twice when something goes on and off sale the tags would be electronic and display prices on a little LCD screen. Price changes would be implemented instantly by wifi. While that has potential it has to this point been too expensive to be cost effective.
We do have self checkouts in some stores, but not in all of them. The older machines were problematic. The newer ones are much more reliable. Some people love them. Some hate them. I use them for my personal shopping wherever available unless the line is longer than for the manned registers.
oneounceload
Member
I prefer Walmart self checkout to dealing with their idiotic checkers
I am pretty flexible when it come to this. Flexible in that I prefer to spend as little time checking out as possible. So I do the line speed assessment. Often it's much faster to go through the cashier lines.
If it's a grocery store and have a lot of items I almost always l use the "self scan guns" and bring my own bags. This was popular in the UK and our local super market has them as well. I think many don't understand the tech as I don't see many using them. Bottom line is I pick up the item from the shelf, I scan it with the gun and put it in my bag. (I can pack them as heavy or lightly as I wish) The store also has bags to use but I like my own. Then at checkout with a $100-$200 order there is a separte kiosk for self scan checkout where you scan the little bar code with the gun and it totals the whole order and you are done in about 30 seconds. Our self check out lines are huge and you just by pass all of that.
Then if the store doesn't have them I find the oldest check out person I can regardless of line size because they are almost always the fastest. Lastly if I really have to I will use self checkout. (After 9PM at our local store there are no manned cashiers and the self scan I described is not available)
At Home depot or Lowes I will use whichever seems less slow.
I almost always go inside to fast food restaurant (what little I use them) as they are usually less busy than the drive through and I can talk to the worker and when then make mistakes I am not 2 miles down the rode. I do like the self order stations as they are efficient and don't make mistakes on what I ordered. Embrace the technology as it's not going away. Like many have said..$15 minimim wage, no bennies and they are always at work.
If it's a grocery store and have a lot of items I almost always l use the "self scan guns" and bring my own bags. This was popular in the UK and our local super market has them as well. I think many don't understand the tech as I don't see many using them. Bottom line is I pick up the item from the shelf, I scan it with the gun and put it in my bag. (I can pack them as heavy or lightly as I wish) The store also has bags to use but I like my own. Then at checkout with a $100-$200 order there is a separte kiosk for self scan checkout where you scan the little bar code with the gun and it totals the whole order and you are done in about 30 seconds. Our self check out lines are huge and you just by pass all of that.
Then if the store doesn't have them I find the oldest check out person I can regardless of line size because they are almost always the fastest. Lastly if I really have to I will use self checkout. (After 9PM at our local store there are no manned cashiers and the self scan I described is not available)
At Home depot or Lowes I will use whichever seems less slow.
I almost always go inside to fast food restaurant (what little I use them) as they are usually less busy than the drive through and I can talk to the worker and when then make mistakes I am not 2 miles down the rode. I do like the self order stations as they are efficient and don't make mistakes on what I ordered. Embrace the technology as it's not going away. Like many have said..$15 minimim wage, no bennies and they are always at work.
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Neversink n Klapperthal
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I have a hell of a time with some self serve gas pumps,let alone self check outs
The Super-Walmart where I shop for my elderly mother used to be a checkout nightmare. With my bad hips, waiting in line for as much as 20+ minutes was often too much. I would have to leave my spot in line and go sit down for 5-10 minutes and then get back in line and hope for the best, rinse and repeat. 
A few weeks back they decided to go self-checkout in a huge way. Now, there is zero wait time to checkout.
My old, painful hips love it! 
I did have one problem a week back with the self-checkout scale adding ~2 pounds to my weighed items. Fortunately, I noticed it and they moved me to a different machine to finish my order. They could not fix the faulty scale in real time.
Well, do you think they took that self-checkout with the faulty scale out-of-service until it could be fixed? Nope!
I tried to warn the next customers they sent to that self-checkout, but apparently they didn't speak or understand English.
A few weeks back they decided to go self-checkout in a huge way. Now, there is zero wait time to checkout.
My old, painful hips love it! I did have one problem a week back with the self-checkout scale adding ~2 pounds to my weighed items. Fortunately, I noticed it and they moved me to a different machine to finish my order. They could not fix the faulty scale in real time.Well, do you think they took that self-checkout with the faulty scale out-of-service until it could be fixed? Nope!
I tried to warn the next customers they sent to that self-checkout, but apparently they didn't speak or understand English.
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