Self Checkout

[4506517]

I, for one, enjoy the self checkout.

Sad to say I can usually check myself out faster than a cashier can.

I used to think "they should pay me/give me a discount for doing their job".

Then I realized it was easier and more accurate than a cashier.

 

[Bill Bates]

Human cashiers, checkout lines and even self checking is going away sooner than later.

In the very near future "checking out" will be a thing of the past. Smart shopping carts that scan product and weigh produce are in testing markets already and will be coming to a store near you shortly. The cart will take your credit card or will sync with an app on your phone. When you're done shopping your card will be charged. Kind of walk in shop and walk out, done with no employee involved.

The other thing is we will have stores like Amazon Go that keeps track of what you buy when you take the product off the shelf and just hit your credit card when you walk out the door.

Or you you can just do your grocery shopping online at stores like WalMart, pull up in a numbered parking stall and have them load your groceries on your car.

Anything that can be done to remove shopping pain points like checkout lines and lower payroll cost will be done. Tech is the future.

 

[meaneyedcatz]

I rarely use them. and when an employee directs me to the self checkout line or kiosk I tell them either no or they will have to ring my purchases.
I’m not mean about it and they have never copped an attitude.

 

[oneounceload]

I like 'em. I have a "MiniWally" less than a mile from the house. I can pull in, get a bunch of bananas, drop them on the scale, drop in the cash (coins take forever to drop for some reason) and I'm out. Took me 10 minutes to pay for my gas yesterday because the Inbred family ahead of me was deciding what 50 cent pies to get while in line. Another small advantage, I can get apples, pears, mangoes, avocados loose, put them on the scale and drop them in one bag unlike cashiers who need everything in individual bags. Joe

I can go get ammo, kitty litter, bananas, wine, eggs, a suit, sandals and some shampoo in one place........and less than anywhere else.

 

[HOUSTON RICK]

I am old enough that "self checkout" means they are too cheap/lazy to serve me and do not care if I shop there or not. So I don't. The lady at McDonalds said, that I had to key my order in their computer to be served. I informed her that if you don't take my order, you don't get my money. She shrugged. I left. Have not been back. Our Kroger's has only two human cash registers left and a dozen self checkout stations. HEB still has mostly human cashiers. Kroger's has made a lot of effort and investment to lose a lifelong customer. Those machines have recently been placed in the local Taco Bell. How long before they try to make me use them?

 

[hsguy]

Sure sounds like first world problems, I'm fine with either, more important matters to get riled about.

 

[Rustyt1953]

^^^^^^

[ame]https://m.youtube.com/watch?v=c0dgPlAFyK8[/ame]

 

[Salty RI]

Even the doctors around here have self check ins, most people dont use them. [emoji316]

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[BC38]

I am old enough that "self checkout" means they are too cheap/lazy to serve me and do not care if I shop there or not. So I don't. The lady at McDonalds said, that I had to key my order in their computer to be served. I informed her that if you don't take my order, you don't get my money. She shrugged. I left. Have not been back. Our Kroger's has only two human cash registers left and a dozen self checkout stations. HEB still has mostly human cashiers. Kroger's has made a lot of effort and investment to lose a lifelong customer. Those machines have recently been placed in the local Taco Bell. How long before they try to make me use them?

The good news is they'll never MAKE you use them.
You'll always have the choice to leave and take your money with you.
Though eventually that may become your ONLY other choice.

 

[STCM(SW)]

"The good news is they'll never MAKE you use them.
You'll always have the choice to leave and take your money with you.
Though eventually that may become your ONLY other choice."

An't that the truth!
__________________

 

[JayFramer]

The walmart here keeps a small team of droids to clean the store and take inventory of the shelves. One rolled up on me the other day shining it’s light around and I swore if it ran into me I was going to sue walmart. Well it must have had a sensor because it stopped. Such is life.

 

[BigBoy99]

This trend of getting rid of real live people is happening all over. WalMart check out lines with people operating them are growing less and less in number each time I visit. The "self check out" areas are getting larger and larger.

Just last week, I was at the local Kroger store and the only check out line operated by a person had about a dozen people waiting to use it. I went to the "self check out" area to try and get out of there in a reasonable amount of time. I couldn't get the darn computer to work. It kept telling me do do things which I didn't have a clue how to do. I got so mad, I just left the full grocery cart sitting there and walked out of the store! I have no intentions of ever going back there. I want to shop at stores which have people operating them , not robots.

 

[RobertJ.]

I've always considered myself a "curmudgeon-in-training". But after reading some of these posts, I realize I have a LONG way to go!

 

[Bekeart]

I resemble this remark ...

I've always considered myself a "curmudgeon-in-training". But after reading some of these posts, I realize I have a LONG way to go!

I resemble this remark ...

One day at Wal-Mart the Self Check Out did not show the correct SHELF PRICE.
Typical Indifferent Customer Service Person argued with me.
I went and RETRIEVED the Shelf Label DESCRIBING a Sale Price.
Typical Indifferent Customer Service Person continued to argue with me.

I quickly scanned the item about 30 times and walked away leaving my cart.

Knowing that it would be a problem for the ID-10-T employee to
INDIVIDUALLY DELETE EACH SCAN!

Bekeart

 

[Salty RI]

I went to WM a few weeks ago to pick up some 10 buck meds, I only go there every 3 months, while I was there my wife wanted me to pick up a few things, while I was there I figured I would pick up some 9mm, I went to sporting goods, nobody there, It took me a half hour to get someone to tell me that they dont sell handgun ammo anyomre, I left the cart there and walked out, when I got home I called my Dr and told him to switch my meds to the local drug store, Im done with WM, I know they wont miss my money, l only spend about 80 bucks a year there.

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[df06]

I’ll go to the self check out every time, if they’re available.

 

[TX-Dennis]

I resemble this remark ...

One day at Wal-Mart the Self Check Out did not show the correct SHELF PRICE.
Typical Indifferent Customer Service Person argued with me.
I went and RETRIEVED the Shelf Label DESCRIBING a Sale Price.
Typical Indifferent Customer Service Person continued to argue with me.

I quickly scanned the item about 30 times and walked away leaving my cart.

Knowing that it would be a problem for the ID-10-T employee to
INDIVIDUALLY DELETE EACH SCAN!



Bekeart

Sorry to disappoint you, but one simple operation deletes the entire order. Takes about ten seconds. I do agree with your assessment of that worker, though.

 

[desi2358]

I expect an employee discount for checking myself out.

Businesses shouldn't be surprised when more things get stolen if there is nobody there to help and check them out.

Shoplifting is already a huge problem in retail (which is where I've been working the last few years) and self serve has provided new opportunities for the creative thief. At the local wally world the employee working the Hardware dept made an interesting find in the tool section. Several roll around portable tool boxes that were out of place were also quite heavy. Turned out they were filled with paint, tools and other items. Loss Control was informed, seems that some enterprising thief filled them up, then he would roll them through (one at a time) the self checkout using the hand held scanner so that he only paid for the box. Wait a bit then come back through for the next one.

There are many other scams being used such as scanning one cheaper item multiple times or cutting the bar code off one item and sticking it on another much more expensive one. It's hard for the one clerk trying to watch the self serve to catch these things especially when it's busy... of course they could increase the number of security personnel but then you're back to the employee cost issue.

 

[Salty RI]

I stated in another post here it took a half hour to get someone to come to sporting goods, when the kid showed up, I said whats the matter here, no help, he said they are so damm cheap, they dont want to hire anyone.

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[glenwolde]

Being something of an elderly curmudgeon myself I do understand, but please guys, I'm getting tired of complaints about me playing on my phone when I'm actually paying on my phone.

I usually get something sarcastic like "Hey! we'd like to check out too if you're done tweetering." Which is when I go into a lengthy explanation about how one can pay with their phone.