...... rarely accomplishes anything except cost you time and money. Yes, I know, it is cheap and easy......to file. What is not cheap and easy is the flood of paper that a large company will dump on you and each piece of paper will have to have a lawyer for the reply. And then there will be more paper and more cost.
Somehow, people have the idea that a small claims filing will bring huge companies to their knees and have them begging to fill your pockets. It does not happen. Ever.
And the 2nd point- getting a judgement from small claims court, or any other court for that matter, does not mean someone will pay the judgement. Most don't and then you have to spend more money for garnishments, skip tracers, process servers, etc., to try to get your money. Getting your judgement and getting your money are two very different things.