Shield 9 slide jammed back

[Rastoff]

Lmbrouvx,
Really excellent pictures. Those help a lot. However, can you get a picture of your barrel lug like this:

The thing the arrow is pointing to is the barrel lug. The surface it's pointing to should be smooth and have no machine marks or aberrations at all.

 

[opaul]

Well, this thread concerns me. I'll be taking ownership of a new Shield 9mm I ordered on Black Friday. For such high reviews there sure seems to be a lot of QC issues that keep popping up.

 

[flip flappy]

Well, this thread concerns me. I'll be taking ownership of a new Shield 9mm I ordered on Black Friday. For such high reviews there sure seems to be a lot of QC issues that keep popping up.

I would not worry. I have not had my Shield but a few months but have about 300 rounds through it with nary a hiccup. The vast majority have no problems.

 

[Rastoff]

Well, this thread concerns me. I'll be taking ownership of a new Shield 9mm I ordered on Black Friday. For such high reviews there sure seems to be a lot of QC issues that keep popping up.

Why? Because you read about 5 having a problem on the internet? No, I wouldn't worry. S&W has made over a million of the little buggers. If you took all the problems and put them together, they would add up to less than .01% so, nothing to worry about.

And if you do have an issue, S&W will fix it for free and their turn around is quick.

 

[okiegtrider]

Why? Because you read about 5 having a problem on the internet? No, I wouldn't worry. S&W has made over a million of the little buggers. If you took all the problems and put them together, they would add up to less than .01% so, nothing to worry about.

And if you do have an issue, S&W will fix it for free and their turn around is quick.

What he said.

You'll be glad you bought a Shield.

 

[Rustypipes12]

Problems that cause a gun not to function that repeat, send that sucker back!!!! You don't want that thing failing when you need it. it will be too late!

 

[Rustypipes12]

Smith will make it right.

 

[Lmbrouvx]

Lmbrouvx,
Really excellent pictures. Those help a lot. However, can you get a picture of your barrel lug like this:

The thing the arrow is pointing to is the barrel lug. The surface it's pointing to should be smooth and have no machine marks or aberrations at all.

Absolutley. Itll be this evening though. There is something else i noticed last night while examining the slide trying to find a burr that could have caused anything.
This doesnt look like normal wear to me and the same side that has the gouge on that internal piece is worse than the other but both sides have the same marks. It is a little rough, but really the only way this could have caused the gouge would be if it "jumped track" but i really dont think thats possible? What do you think these marks could be from and could this be part of the issue or is this normal wear? I ran more rounds through it last night without issue. So it seems like whatever it is smoothed out but im hoping this will help track down what it is for any others that have this rare issue.

To Opaul, i really would not worry. I know several officers that carry these at work and CCs with shields that have never once had an issue and all highly recommend them. These are excellent guns and you will be glad you got it. Whatever this is, is rare. I found hardly anything on it till i found this forum.

The first picture is the opposite side of the little gouge, and then 3 of the one side that seems worse to show it a little better. The little pits/ chips are right on the edge.

 

[Patton1970]

Patton thanks for sharing. There definitely seems to be some sort of issue as we should not have to be tapping the slide or muzzle for it to operate properly. I sent my gun in last week and just received my RMA number today. I say don't take any chances and send it back to S&W to get looked at and/or repaired. Hopefully S&W sees there is an issue if quite a few people are having the same problem. Just my 2 cents.

I agree, no reason to procrastinate. Last Monday I called S&W and spoke with a customer rep. He was very polite and after a brief conversation about the slide jamming, he issued me a RMA Label via email. I contacted FED EXP and they picked the firearm up that same afternoon. The firearm arrived S&W last Friday. Once I get some feedback from S&W I will post the results.

 

[badtheba]

First time poster, came across this thread via a Google search. We bought the Shield 9mm for my wife last week on a black Friday sale. In the first 2 magazines, we had 2 failures to return to battery on a full mag (after chambering the first round) and 2 jams with the slide all the way back. It was not due to the slide lock lever, as it was past that point. A sharp rap on the back of the slide cleared the jam, but it didn't inspire a lot of confidence in the firearm. I spoke to a friend about it and he said that although we received the gun with plenty of visible oil on the slide and inner workings, that it may have been corrosion prevention oil for shipping/storage and not really well lubricated. Although that makes some sense, my other guns have just worked out of the box, so I didn't feel it should come out of the box in a condition that wasn't ready to fire. At any rate, I cleaned it thoroughly and lubricated it according to the manual, with an extra drip on the inside of the slide where the trigger connector rubs, and ran another 50 rounds or so through it this morning with no issues. I hope that's the last of the issues.

 

[Patton1970]

My SWAG on this is S&W has a tooling problem on one of their machines. Maybe a particular flute or bit is beginning to show its end of life cycle.

 

[mclem]

Badtheba hopefully that fixes your problem. It took me a few field strips and cleaning to finally get a few magazines through without a malfunction.

I have a Kahr CW45 and Springfield XD that worked right out of the box. I have never had an issue with them. I was going back and forth between the XDS and Shield but went with the Shield because it just felt so balanced. Don't regret my decision since I had to send it in but just need S&W to issue a clean bill of health and for me to get through quite a few magazines without a malfunction.

Patton I am with you in that it has to be a manufacturing issue of some sort. I have the Performance Center so not sure how manufacturing would differ with the ported barrel if that turns out to be the problem. I was looking on my box for a date and see 082016 which could be August 2016. Could have been a manufacturing flaw during this time frame but just trying to think of a theory.

 

[Patton1970]

Badtheba hopefully that fixes your problem. It took me a few field strips and cleaning to finally get a few magazines through without a malfunction.

Patton I am with you in that it has to be a manufacturing issue of some sort. I have the Performance Center so not sure how manufacturing would differ with the ported barrel if that turns out to be the problem. I was looking on my box for a date and see 082016 which could be August 2016. Could have been a manufacturing flaw during this time frame but just trying to think of a theory.

Mclem that is very interesting, mine is also dated 082016 as well, and from other posts that does represent the date and year of manufacture.

 

[mclem]

Oh wow the same date, that is interesting. Something had to be off during manufacturing. Will also be interesting to see if S&W comes back with the same problem for both of our guns. Hopefully we get them back soon. Just stocked up on ammo during black Friday so itching to take it back to the range. Will update once I get the diagnosis back.

 

[RobzGuns]

Mclem that is very interesting, mine is also dated 082016 as well, and from other posts that does represent the date and year of manufacture.

From what I've seen in earlier threads, It represents the Month/Day/Year, which would be August 20th 2016... Which is even MORE coincidental.

 

[Dackjammit]

Hello all. Great info in this thread. I just wanted to add that i purchased my shield 9mm PC around father's day and have the same issues. It does not matter how many rounds are left in the mag, even bought another mag to see if that was the issue. I've ran 400 rounds of different ammo with the same issue. The manufacture date on mine is 052316.

 

[swkohnle08]

Mine is 070516 and had 200 rounds through it so far no issues.


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[mclem]

Just got my gun back from S&W. The paperwork said they replaced the barrel so will take it to the range this weekend to see if that was the fix.

 

[Patton1970]

Just got my gun back from S&W. The paperwork said they replaced the barrel so will take it to the range this weekend to see if that was the fix.

Hey that's great! Hope mine is right behind yours.

 

[markmiela]

Well, this thread concerns me. I'll be taking ownership of a new Shield 9mm I ordered on Black Friday. For such high reviews there sure seems to be a lot of QC issues that keep popping up.

Before the first range trip clean and lube it well. I have 1500 flawless rounds down range with all different brands and grains of ammo. The gun works and shoots better than I do.


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