Smith and Wesson quality Kaput.

The OP did nothing wrong here folks.

He spent his hard earned money on what is supposed to be a Top End/High Quality Gun. Smith and Wesson is supposed to be High Quality Brand.

They fixed one of his issues and then told him that the other issues were 'In Spec'.

'In Spec'? What the hell is that supposed to mean?

A gun is either right or it isn't - period!

With the technology available today and with good training, there really shouldn't be as many Lemons leaving the factory as there are.

Get it right, and if you can't get it right fix it until it is right and give your customer the best product that they can get!
 
Tom_R said:
The OP did nothing wrong here folks.

He spent his hard earned money on what is supposed to be a Top End/High Quality Gun. Smith and Wesson is supposed to be High Quality Brand.

They fixed one of his issues and then told him that the other issues were 'In Spec'.

'In Spec'? What the hell is that supposed to mean?

A gun is either right or it isn't - period!

With the technology available today and with good training, there really shouldn't be as many Lemons leaving the factory as there are.

Get it right, and if you can't get it right fix it until it is right and give your customer the best product that they can get!
Click to expand...

In spec means exactly that. No two guns are ever the same. So there are going to be slight variations. Even rifles have "spec" for bolt gap

Sent from my XT1650 using Tapatalk
 
Arik said:
In spec means exactly that. No two guns are ever the same. So there are going to be slight variations. Even rifles have "spec" for bolt gap
Click to expand...

Of course, that raises the question "are S&W's specs too lax"? I don't know, raising the question.
 
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Tom_R said:
'In Spec'? What the hell is that supposed to mean?

A gun is either right or it isn't - period!
Click to expand...

Well hate to break it to you, but For a gun to be right, all it has to do is FIRE reliably at what you aim at :) Not look like it needs to be stored next to the Mona Lisa in a museum :)

Again, not talking about the OP's problem. That probably would piss me off, but I would just have the MFG make it right and chalk it up as one bad lot.
 
RubenZ said:
Well hate to break it to you, but For a gun to be right, all it has to do is FIRE reliably at what you aim at :) Not look like it needs to be stored next to the Mona Lisa in a museum :)


Again, not talking about the OP's problem. That probably would piss me off, but I would just have the MFG make it right and chalk it up as one bad lot.
Click to expand...

Well the OP DID send it back to S&W to correct issues, S&W fixed one issue, and then decided the rest of the issues were not issues because they were 'In Spec' what ever the hell that means.

The OP then had to spend additional money out of his pocket to make the gun right.

Sounds like an excuse for less than high quality by S&W.

I hate to break this to you, but when people accept a bad quality gun from S&W it enables S&W to continue this behavior.
 
VPNAVY said:
FWIW - maybe the OP wanted his S&W now and not have to go through the process of calling, waiting for the next available representative, explaining the problem, getting a return number, waiting for pickup, waiting for S&W to repair, waiting for notice of return and on and on. Maybe the OP wanted his "toy" now and not a month (or more) from now and was more then willing to pay for the fix to enjoy his "toy" now and not months from now?
Click to expand...
And then there's the ludicrous notion that sending it back to the same monkeys who ruined it the first time is the way to go. Isn't the definition of insanity doing the same thing over and expecting different results?
 
bountyhunter said:
And then there's the ludicrous notion that sending it back to the same monkeys who ruined it the first time is the way to go. Isn't the definition of insanity doing the same thing over and expecting different results?
Click to expand...

HAHAHAHAHA!!!!! FAR CRY 3!!! :)
 
HASSIMAN, I FEEL YOUR PAIN FRIEND. I DID A SMALL SEARCH ONLINE, AND SEEMS THERE ARE A FEW INSTANCES LATELY ON UTUB, WHERE SOME COMPLAIN ABOUT BARRELS SCREWED OFFSET TO THE FRAME, AND THEN CANTED SO THE SIGHTS WOULD SOMEWHAT ALLIGN. APPARENTLY, IF THAT IS SO, THEN WE ARE TALKING ABOUT A BAD LOT. NO EXCUSE IN MY BOOK FOR S&W TO LET THESE OUT THE DOOR. I AM SURE THAT LEMONS HAVE BEEN OUT THEIR DOOR, (JUST LIKE ANY OTHER MANUFACTURING FACILITY PRODUCING ANYTHING) IN THE PAST AS WELL. BUT NOWADAYS, IT IS EASIER TO HEAR ABOUT SUCH ISSUES DUE TO THE WEB. WHEN I WAS IN COLLEGE (BACK IN A PREVIOUS LIFE,LOL) STUDYING BUSINESS ADMINISTRATION, WE WERE TOLD "YOU DO SOMETHING RIGHT, 3 PEOPLE WILL HEAR ABOUT IT. YOU DO SOMETHING WRONG 100 PEOPLE WILL HEAR ABOUT." PLUS "YOU DO SOMETHING RIGHT, NONE REMEMBERS, YOU DO SOMETHING BAD, NONE FORGETS." THAT IS THE FOUNDATION WHERE A COMPANY BUILDS ITS NAME UPON. SOME OF YOU MAY REMEMBER ABOUT 20 SOMETHING YEARS AGO, WHEN THE GLOCK 40 S&W REAR RAILS WHERE SEPERATING OFF THE FRAMES. THAT COULD NOT BE A SURPRISE, BECAUSE THIS COMPANY KNEW NOTHING ABOUT GUNS. THEY JUST MADE BAYONETS AND FOLDING SHOVELS UNTIL 1985. AND STILL, THEY HAD THIS ISSUE ATTENDED. BUT FOR S&W, THE COMPANY THAT GAVE US NOT ONLY THE "FIRST" CARTRIDGE MORE THAN 150 YEARS AGO, BUT MOST OF THE HANDGUN CALIBERS STILL IN USE TODAY, I WOULD DEMAND THEY WOULD DO THINGS RIGHT. AND AGAIN, THIS RANT COMES FROM A VERY HARDCORE S&W FAN. I HAVE FIRED EVERYTHING, BUT ONLY OWN S&W. JUST MY TWO CENTS FRIENDS. :)
 
A few days ago I went to pick up my layaway from an LGS. While there I looked around and played with a few older revolvers. 10-7, 60 and a 37. The 37 had a pinned barrel and canted sights. At first it looked a bit odd so I looked down the sights from the rear and the front and compared to the 60 and sure enough the 37 had slightly canted sights. This gun is about 40 years old

Sent from my XT1650 using Tapatalk
 
"Another reason I will never buy a Smith & Wesson gun that is not at least 30 years old."
_____________________________________________

Well, this lets me know you weren't buying guns in the 1980's, a true low point, although even then, most were fine.

There's nothing new under the sun, except the ability of people to spread their opinion. I was reading the Handguns section of the 1972 Gun Digest (which would have been printed in 1971) a couple of weeks ago, and handgun editor George Nonte was telling readers to inspect their new handguns very carefully for QC problems (p. 274).
 
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It is really hard to "believe" that this thread has gone on for 80 or so posts based on one persons claim of a "bad" revolver. The OP one and only topic posted on this forum is related to this 629. Apparently "his" gunsmith is more knowledgeable than those at the SW factory who have been there for many years?? They are now all "monkeys" :rolleyes:

What did we ever do in ITTBTI? (in the time before the internet" and YouTube??) I guess all the "lemons" before then never got to be known to the world,??

We have no "facts", pictures or anything, there are always two sides to every story
 
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