For the most part, Forum members LOVE their S&Ws. Most of us old pistoleros HATE the lock. Most of us prefer older to newer, as quality has decreased over time (like all other mass produced items). There was a time when Colt made the finest DA revolver in the country, the Python. Colt no longer makes DA revolvers. IMHO, S&W now makes the finest DA revolvers. They are followed by Ruger, and trailed FAR behind by Taurus. Can you have a problem with a S&W ? ? ABSOLUTELY ! ! Will it be remedied by the factory to your satisfaction? In the VAST majority of instances, YES ! ! Of course there are exceptions, and these lead to most of the "complaints" you read here. Members come here to vent, seek solace and guidance, and sometimes to RAVE about their S&Ws. It's like this on every forum. Forums devoted to the lower quality weapons have more negative posts. Don't get discouraged. This is a fine forum, loaded with knowledgeable and helpful people. I've been shooting over 50 yrs, and I learn something new every time I visit. After a while, you'll sort out which members have valuable input, and who the few chronic cry babies are.....