Jack Flash
Member
Reviewing my service records, I saw that the dealer had installed a new cabin air filter at one point about 30k miles prior and it was overdue for a new one. Mind you, this was my first vehicle with a CAF so I really knew nothing about them. Trusty YouTube videos showed how easy it is to DIY so I ordered one online and when it arrived I set to work.... the car was ready to go, all except for the cabin air filter (a bargain at only $75.00 installed). I declined. The disbelieving service people promptly re-installed the old filter, so we are now living with compromised air inside the car as we drive.
...
First thing I noticed when I removed the glove box was that whoever did the job before had failed to reconnect the little damper piston. Ok, anybody can make a mistake.
But then getting the old filter out was way too hard. I wound up having to tear it to get it out. The problem was that it had been installed sideways! It didn't fit but the guy just jammed it in! (That's the way they go in on a Corolla, but not on a Tacoma, which I have. He must not have known there's a difference.) So much for having the "experts" at the dealership do the job!
Thus I not only saved money, but the job was done right for once.

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