Ultimate Bodyguard 380 Laser Button Fix.

Frank,
Wow you must really like Smith- or this gun. I commend you on yopur ability to Diagnose and repair your own Firearm.I think that if i were S/W i would do the same thing... this way they dont have to pay THEIR people to deal with it.

The Rep told me on the phone that they are getting a lot of these back(actually another rep said that they are NOT getting many of these back) and it's getting to the point where they have a lot of work to do.

I will admit that they did repair the buttons right. I have been hearing som horror stories..

Good luck
 
Yes, I do like this gun. The BG380 is a real innovation and in my case at least its been fool proof. In a way I wish I had one with one of the reported problems so I could see the trouble. I have seen perhaps 6 others than mine and they were flawless also. I use the laser for training only therefore the button question was a mute point.
 
easy on/off now

Thanks for the advice.. I used the q-tip version, works great..
the only question now, is anyone having an issue with them coming on too easy? Each time I put it in the holster it comes on.. The good thing is I can turn it off after holstered, and when I draw, the laser automatically comes on while coming out of the holster. I'm just wondering if I need to be shorter on the inserts.. I left them just a hair shorter than the nipple..

Thanks
 
Awesome Fix Refinement! So far...

@BG380LEO Thanks for the totally great discovery, & information on how to create a solution. I totally agree w/ you regarding the temporal nature of the button manipulation & new buttons solutions.

For those who are stating that you can solve this issue by simply physically manipulating the buttons w/ the finger roll technique, having S&W send you new buttons or sending their pistols in to S&W for fixing please take note. These methods do NOT work consistently, or permanently. This is a design issue, which requires a design solution to permanently fix. I will elaborate on the design related aspects of this issue later.

Not trying to flame, but it is important for folks not to waste time w/ solutions that do not provide correct fixes.

@Sawdust25 Thanks for the idea of using a pen ink tube for the part to use in the button as a solution. It actually lends itself to a better solution, (as tested) for this problem. The reasons for this are the tubes are thicker wrapping around the nipple tighter & creating more consistent rigidity of the nipple for consistent centering of the nipple.

I have refined the solution a bit more, and will be able to give dimensions that people can use for cutting the ink tube to the proper length for a consistent & reliable solution until S&W resolves it from the mfr end.

Ok, as promised, now for the design issue elaboration. From everyone's input, as well as my tests & discoveries, I have observed that the problem is rooted in two main facets w/ one affecting the other to create the issue:

1) The rigidity of the material for buttons is too low to keep the nipple from veering off-center of the foil switch's domed depressing area.

2) The nipple needs to remain centered while depressing the button so that enough force is transferred to make the foil switch close the circuit.

The result of these two facets occurs after some wear-in of the button material. It can get worse with more activation attempts after the nipple has veered off-center. Once it is off-center, it requires more direct pressing force due to the mechanical disadvantage created by the off-center nipple. This is why when you look at the buttons after the issue is occurring, you will see the nipples remaining off-center even after removing the laser unit to view them. This is also why you can temporarily resolve the issue by manipulating the buttons, or replacing them w/ new ones. For those who rarely activate the laser, they can feasibly go through long periods of time w/o having the issue. In addition, due to mfr variances in the rigidity of the button material there may even be folks who NEVER experience the issue to begin with. =O Go figure. lol

There is a good reason the foil switch/button combination has been set to work only under specific conditions (when the nipple is centered on the foil switch while depressing the soft button with enough force to make the contact occur in the foil switch). The main reason, as already mentioned, and observed by folks in this thread, is that there is a Goldilocks requirement that has to be in place for the activation to be effective against accidental/incidental engagement. Especially from flat rubbing surfaces (scenario when taking gun in/out of rigid holsters). We don't want the laser to be too easily activated, nor do we want them to be too difficult to activate. S&W had problems w/ the lasers being to easily activated before, so then they resolved that issue, but created another one by not fully observing effect of design changes.

That's enough of the elaboration of the problem, history & solution requirements. Now to my refined solution as well as some suggestions for S&W to resolve this issue while maintaining the difficulty of accidental/incidental activation:

So, once my focus shifted to "How can we help keep the nipple centered throughout the depression/release process?", it dawned on me that the tube should be cut down to aid in keeping the nipple centered rather than adding more force transfer from the button being pushed (The increased force transfer is what causes the activation to be too sensitive for folks. I had it so sensitive at one point that the button would not release! =O). So, I thought that the key to this would be to cut the tube piece short enough so when button is depressed the tube does NOT protrude out of the button cavity. This would help keep the nipple centered while depressing & releasing the button during activation/cycling of the laser without increasing the force transfer from the finger pushing the button in.

Success! Now the laser is consistently activated w/ a reasonable amount of finger pressure, like when the button is new, no matter how many times I activate/cycle the laser from either side. After testing, the buttons still resist being activated from flat surface rubbing. Now the only thing to do is to go to the range to ensure that after firing, the solution still provides consistent activation/cycling of the laser.

If all is good after the range today, I will post the dimensions one needs to cut to be sure they are getting the same results as I am!

For Smith & Wesson, if you are reading this, please consider one of the following solutions from the mfr side so that folks are no longer left needing to physically create their own hardware solutions to a known mfr design issue:

1) Foil Switch Dimple - Create a dimple that is just larger in diameter than the diameter of the button nipple in the domed part of the foil switch. This will aid in keeping the nipple centered during activation & release.

2) Modify Button Nipple - Create a new mold for the buttons so that the nipple has a concave end with a diameter that is larger than the current nipple diameter.

3) Nipple Diameter Increase - Increase diameter of nipple to reduce veering off-center during button depression.

4) Nipple Reinforcement Tube Insert - Mfr tubes according to dimensions that I will be listing or close to them, and insert them into all new pistols, as well as mail out for people to insert themselves for owned ones. (For this option I think it would be appropriate offer some form of compensation to BG380LEO, Sawdust25 and myself for our contributions to this resolution.) :D

Alright, so there it is. Sorry for my first post to this forum being so long. Stay tuned to see results from range, I promise the update post will be shorter! lol Maybe I should do video of tube creation too....what say you folk??
 
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If its coming on too easily, pull out the q tip and trim it or just start over and go shorter. I tried this right after I got the mailing return from SW. Thought it was stupid to send it in for something that is that easily fixed. Worried about the warranty? Come on, if you ever send it in, pull out the buttons and remove the q tip, problem solved. I tried rolling it like a booger, re centering the pin, rotating it. None of those provided the 100% fix. They helped sometimes but that isn't good enough for me. Now I can actually FEEL the clicks on the one side and the other side I can't feel it but it works all the time as an actual switch should. Not like a prayer that the switch might work if I actually needed/wanted it. Nice job on this mod.
 
I am a new member here and have just bought the S&W Bodyguard 380the other day. I too have experienced the problem with the laser button on the right side. I spent 10 minutes last night using the Q-tip fix and I have to say that it was very effective. I can now just press the button and it is on immediately. I have also carried it around for a few hours in a middle of the back Uncle Mikes holster and did not have any issues of the laser turning on.
Thanks for all the posts on this forum. It helped me make an informed decision to purchase this particular model. I look forward to reading on an ongoing basis and learning more and more as time goes on.

Thanks to all
 
Fix Update

Ok, as promissed, I have fired 50+ rounds w/o a single observable change in the button fix.

I have also made the dimensional measurements for the button inserts:

ID ~ 1.5 mm
OD ~ 3.0 mm
Height ~ 2.5 mm original cut from pen ink tube melted down from both cut ends to ~ 2.0 mm

These dimensions are currently providing extremely reliable index finger & thumb activation, while maintaining consistent resistance to activation via flat surface rubbing.

Hope this helps! (Told ya it would be short this time!) ;)
 
I have no mechanical skills and won't be trying any sort of fixof the laser in fear of ruining things to a point that the warranty won't be honored due to my unauthorized abuse of the weapon...lol
Guess my question is, Will S&W ever come out with a true fix. I only bought this weapon Yesterday morning but the laser is so hard to use it might as well not be there. When I asked about upgrading the sights on the weapon in case the battery died ( the current sights are almost invisible), some old school hard azz behind the counter went off about how at close range " sights don't do you no good anyhow". Not saying he's wrong but having something other than the laser for aiming would be nice.
 
I have no mechanical skills and won't be trying any sort of fixof the laser in fear of ruining things to a point that the warranty won't be honored due to my unauthorized abuse of the weapon...lol
Guess my question is, Will S&W ever come out with a true fix. I only bought this weapon Yesterday morning but the laser is so hard to use it might as well not be there. When I asked about upgrading the sights on the weapon in case the battery died ( the current sights are almost invisible), some old school hard azz behind the counter went off about how at close range " sights don't do you no good anyhow". Not saying he's wrong but having something other than the laser for aiming would be nice.
@ROBODOM, If you don't feel like you have the mechanical skills to pull it off then I would agree w/ you not trying the mod yourself. lol Too bad though, because it works really well. FYI if S&W sanctions the mods by even giving folks extra buttons to work w/, then I don't see how we are voiding any warranties. I will call them to find out today if the tube button inserts would void the warranty. Regardless, you should also know that exactly what is required to place the inserts in the buttons, is also required in order to change out the buttons, & batteries for the laser. S&W sent me new buttons to change out on my own, so I know that this process does NOT void the warranty.

As far as the night sights go, I totally agree w/ you. I am definitely from the fault tolerant camp, & if there is a likely scenario where something can go wrong it only makes sense to prepare for that. Isn't that why we got the guns to begin w/??? lol Personally, I have backup night sights for all of my weapons that I bother putting optics & lasers on.

Moving on there are a couple of options I would recommend:

1) You can get tritium night sights from HERE on page 2 of the catalog, in the upper right hand corner. I am going w/ that solution as priced out it will be ~$130 + s&h of slide to them for the installation (included in price). I figure this would be route you would want, given what you have stated about mechanical skill level. ;)

2) If you feel daring, and don't mind ensuring that you expose your sights to some UV light every night, then a cheaper solution is the glow in dark stickers from Nightsiters HERE. I would go w/ the second set from the left, "Nitesiters Large Dot & Strip Set" + at least the "9 LED UV light" unless you find one cheaper elsewhere, the total will be about $32 delivered.

Hope that helps!
 
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Thanks for the great information about sights. Couldn't find the one for the BG 380 but with their phone number on the bottom of the page I hope to get some answers. Regarding your statement
"I am going w/ that solution as priced out it will be ~$130 + s&h of slide to them for the installation (included in price)", what does "of slide them mean"? not trying to be a smart azz in case it's just a typo but I just didn't get it. thanks again for any help.
 
Thanks for the great information about sights. Couldn't find the one for the BG 380 but with their phone number on the bottom of the page I hope to get some answers. Regarding your statement
"I am going w/ that solution as priced out it will be ~$130 + s&h of slide to them for the installation (included in price)", what does "of slide them mean"? not trying to be a smart azz in case it's just a typo but I just didn't get it. thanks again for any help.
No problem. The info for BG380 sights is on 2nd page of the 2011 catalog only (From link in my original post it is labeled "Page 1" on the print, but in the PDF reader's counter it is page 2 top right-hand corner.)

I actually wrote "...~$130 + s&h of slide to them..." Basically, I am talking about sending the slide to XS Sights so they can install them. They do not require sending in the entire for installation.

Good luck, & let me know how you like 'em!
 
Ok, now I get it...LOL

I'm wondering if I can just have those sights sent to me then have them installed at a by a local gunsmith. It's the only weapon in the house right now and not wanting it sent away if it can be done quicker at hoem, so to speak. Also,if you could, when you gets yours back let me know what holster works well with the new sights.
 
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@ROBODOM,

Again, no problem. I will definitely put up a post regarding the holster changes if any that are required to accommodate the new sights.

BTW, yes, you can just buy them, and have them shipped to you directly, I believe it is ~ $90 + s&h.

I am not sure if this is a big deal to you, but you will lose 3/8" on the sight radius as the rear sight they use is not designed like the swept back Novak type the gun comes w/. The XS rear sight just goes straight from the dovetail area. For me it does not matter because the ease of sight acquisition w/ the big dot trumps the minor loss in sight radius, and lets face it, no one is doing any sniping w/ this gun.
 
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FYI, I did speak w/ support @ S&W today & they did state that if you apply this mod so that the tube insert does NOT contact the foil switch, it will NOT void the warranty.

I was dismayed that they were not interested in taking down the dimensions for them, or Insight to hand out the tubes for fixing the issue but at least it can be fixed. He said that this is an Insight issue so S&W stays hands off w/ it. That is kind of a crappy position to take as we purchased it from them, they need to stand behind the product, not play virtual hot potato w/ us. Erggggg!
 
So, should I never expect S&W to offer a repair/recall for this laser problem and can only get a fix if I do it myself or find someone local who will?
 
IMO,,,sending your gun in for new button's is not the fix. Let me explain.

When I bought mine, I had no issue's at all with the button's. But, I went ahead and had S&W send me some new one's for when I did have an issue. I put the new one's in, and THEN had issue's with hard to activate button's. Put the original's back in, and now they didn't work right either. I thought I some how messed up my laser. :mad: Put the new one's in again and they now worked. Tried the original's again and they were perfect again.

So after switching different button's back and forth many time's, I came to the conclusion that the new button is not the fix. Just taking them out and rotating them is. It also seems to help by squishing them around in your finger's.

I have not needed to do the Q-tip/tube mod yet. But I would do that before I sent my gun back in just so S&W can rotate the button's so to speak.

Hopefully someone is working on a new design. But I kinda doubt it when all they're basically doing is rotating the button's by putting in the same poor design,, to pacify customer's.
 
So, should I never expect S&W to offer a repair/recall for this laser problem and can only get a fix if I do it myself or find someone local who will?

So far that is what it is looking like. They totally were not interested in hearing about the permanent solution that I mentioned before, nor even passing the solution on to Insight so they can fix it.

If you find someone local just give them a pen ink tube w/ the dimensions I posted earlier and you will be fine. At least w/ those dimensions as I described it to S&W they said it would not void any warranty.

I tried contacting Insight directly to see if they were interested in the dimensions so that they could implement the fix, but have not been able to speak to anyone thus far.

I do love the gun now that I have the mod, but I understand why folks like yourself are peaved at S&Ws response.
 
This one worked for me.

Hi...here is an easier fix...take the button off...rub them between your fingers and reinsert them...the material needs to soften..after I did this the laser activates fine...no need for Q-tips...Im not sure how that would affect the warranty?

Good Luck!


I wanted to try this one first before busting out the Q-tips. (Although I love that idea). This worked like a charm, so I'll save the Q-tips for my ears. :D
 
Found this thread after I did a google search for problems with the buttons on my BG380. I read it all and ended up doing the ink pen mod. The laser now works flawlessly. Thanks for posting this. Saved me a call to S&W, and ending up wasting my time.
Serial #EAF32xx, bought on December 24th of 2010.
 
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