smithra_66
Member
- Joined
- Jan 6, 2020
- Messages
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I called S&W and got an update. The turnover is 4-6 weeks now, unless a refinish is involved, then it's indefinitely longer. I requested an exchange, and was told that an exchange wasn't an option unless the blemishes couldn't be repaired. I'm concerned that when they grind those gouges out of the barrel shroud it will look obvious that material was removed. I'm pretty upset about the delay after saving money for nearly a year to buy this thing, getting it, and having to wait another 2 months to use it. I don't think I'll ever buy a S&W product again. The last 3 S&W revolvers I've purchased new had to go back to Smith. You'd think I'd have learned my lesson by now, but it's sinking in.
You should buy OLD S&W products! Those are usually great. The new ones like you're seeing, not so much.
Don't say you'll never buy them...just buy the right era!
