Your thoughts on self check outs?

I have had to use them when no other options are availible at the time. I find them to be tedious and annoying and often the line is as long as the regular check outs.

The fact is that many of the big box stores WANT their customers to use them and will strongly direct you to them. In addition, many stores are starting to strongly discourage the use of hard currency or checks in favor of debit and credit cards and will try numerous offers to get you to get one. Perhaps someone here knows, but I read a few months back of a store that was replacing its cashiers with an automated self-check out system that was tied directly into a smart phone app.

The cashiers are no better for a myriad of reasons. All of them want my ZIP code/phone number/would you like to sign up for our special program/...etc. all the time you are wanting to get your business done and get out of the store.

The trend is honestly to move away from the customer/employee interaction toward a cheaper (for the store) electronic alternative. This is going to increase and the cashier as we know it will be all but a thing of the past in the next 25 to 30 years. There are some stores where the employees want little or nothing to do with their customers and will go out of their way to avoid them. Those that do help are usually poorly trained and don't even know anything about the store's products.

What the big box stores don't yet seem to realize in their business model (except for lip service) is that on line shopping services are slowly but surely eating away at the business. Stores like Wal-Mart have taken steps that direction, but at this point they pale in comparison to established services like Amazon.

Welcome to the 21st century.... (rolls eyes)
 
I NEVER use them. If I'm going to do their job they can offer a discount, which they don't.

Sometimes I am directed over to self check out lanes but I wont do the work. I have them do it. I still pay.
 
The worst is when one of the blasted things malfunctions (which is just about every time) and says "see the clerk", then you look over and make eye contact with said clerk... she knows you need help, she sees the red light flashing on the register... and she turns around on purpose and walks away pretending she doesn't see you!! :mad:
 
I HAD NO IDEA IT WAS SO CHALLENGING.

Being tech challenged myself, I figured if I could manage to use them on rare occasions anyone should be able to. If you are able to be here reading this, posting pics etc. using a self checkout should be a snap. :rolleyes: As for creating jobs, why not refuse to return your shopping carts/ drop items on the floor/ leave items in the wrong aisles etc. that would create more work, no? AND bag-BOYS???, some of them are looking a little long in the tooth. :)
 
At Wal-Mart you can checkout through the garden center, sporting goods, electronics counter or through the customer service counter as long as you don't have any produce. Another good lane to use is the one where they sell cigarettes. It's always manned by a cashier.

I don't use self checkout either. Every time they tell me I can use it, I tell them no thanks, if I wanted a part-time job, I'd put in an application.

At least at my Kroger, the lady monitoring the self checkout will ask if you want to use it and she'll still scan and bag your stuff. Not so at the Wal-Mart.

In the sporting goods area there is rarely if ever anyone at checkput much less in the area it's self and in the garden center there is maybe one lane and it's usually backed up and not air conditioned or heated and it usually stinks.
I have checked out a few items at the Pharmacy but they can't do produce so I wouldn't use it much and not at all anymore since I do not use hteir pharmacy services anymore.
 
Dunno if anyone mentioned it above, but as far as Walmart is concerned, the self checkouts are a good thing IMO. I've lost count of the number of times I've walked away from the register and left at least one bag on that carousel bagging system. It is a very poor design and I'm surprised they're still using it. I can't imagine the number of people who have gotten back home and realized something was missing. You'd think Walmart would fix that after numerous people coming back trying to reclaim the stuff they already paid for. Then OTOH, since Walmart is on the winning end of things...it probably explains why they still use the carousel. They probably hold those unclaimed goods for a period of time, then restock them.:rolleyes:
 
I like anything that helps me grt what I want. If I need a head of lettuce at Publix I'm waiting in thr express line. At the neighborhood Wally I snatch, put the exact coins in first and get 4 crispy dollar bills instead of a hand full of coins to fill the ashtray. Takes 1/4 the time. Joe
 
Claiming that self checkout takes away jobs, the local Walmart here is always begging for help. Even to the point of increasing starting wage in the summer when it is extra busy. And they have stopped being open 24 hours quite likely due to not enough help.

My son's lady friend has been a full-time Walmart employee in MO for a number of years and can barely get to take her earned vacation time because of the employee shortage.

But, then again, who wants to work at Walmart??
 
Claiming that self checkout takes away jobs, the local Walmart here is always begging for help. Even to the point of increasing starting wage in the summer when it is extra busy. And they have stopped being open 24 hours quite likely due to not enough help.

My son's lady friend has been a full-time Walmart employee in MO for a number of years and can barely get to take her earned vacation time because of the employee shortage.

But, then again, who wants to work at Walmart??

We had a WM open a few miles from here in June. They weren't sure they'd be able to make the opening date because of the trouble they had finding employees!
 
I wish there was one this AM at Food Lion in Moneta Va. 9Am, no lanes open, no self check out, only cust. svc open and 6 people waiting in line.
 

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