in 2014 I made two purchases from two well known internet sellers in one day of about $100 a piece. About three or four hours later I get a call from my CC asking me if I made a purchase of $12K for marine batteries. I said no, and then they said well we OKed an earlier purchase of $14K worth of marine batteries from another vendor. I had a $30K limit and just paid it off. I literally had to sit down - I was in shock.
To make a long story, short, it took me about six months to clear everything up, but I didn't have to pay anything.
When I asked why the fraud Dept why they OKed a purchase when they know my spending habits, I got silence. I did a little bit of internet searching and found out, that, at the time, they were in transit to a port on the East Coast and that they could probably catch the fraudsters if they called the local authorities. They said they'd handle it
They' sent me a bunch of paperwork to sign and I never did find out what ultimately happened.
Now I have it where a purchase attempt of more than $500, it gets flagged and I get a call.
To make a long story, short, it took me about six months to clear everything up, but I didn't have to pay anything.
When I asked why the fraud Dept why they OKed a purchase when they know my spending habits, I got silence. I did a little bit of internet searching and found out, that, at the time, they were in transit to a port on the East Coast and that they could probably catch the fraudsters if they called the local authorities. They said they'd handle it
They' sent me a bunch of paperwork to sign and I never did find out what ultimately happened.
Now I have it where a purchase attempt of more than $500, it gets flagged and I get a call.