Check out this new Bodyguard defect

This issue is with one firearm but there QC problems are widespread. One problem like this out of thousands is indicative of a larger issue. I work for an automotive manufacturer and 1 problem in 10,000 is enough to investigate when there reputation is on the line. I am not bashing Smith, it could happen to any company. These problems stem from the top. They are more concerned with there government contracts. There retail sales are only a small part of there business.
 
When I first saw the photos. I knew something was wrong with the rear of the gun, I just could not pick up on it. Then someone said no rear serrations. I was like, "That's it!"

Maybe QC saw the gun, and like me they knew there was something off, but they just did not pick up on it.. I don't know..
I did the same thing. I was looking for some small defect or maybe missing lettering. However, this gun was fired. All S&W pistols are fired at least once to include the casing.

While I could see several people missing the serrations if they just gave it a cursory glance, but there is no excuse for the person who fired it to miss this. There is simply no way. It has to be either extreme ignorance or extreme apathy. Either one is unacceptable.
 
Again.,.... amazes me to see some take one gun, out of thousands, and run with it... one gun...
Normally I'd agree with you, but this is not just some easily missed blemish. The gun had to be handled by several people and ALL of them missed this. I'm not bashing the company, but this is an example of several people dropping the ball.
 
Normally I'd agree with you, but this is not just some easily missed blemish. The gun had to be handled by several people and ALL of them missed this. I'm not bashing the company, but this is an example of several people dropping the ball.

I agree 100%, I can assure you many of those that work there are temps, hired by temp agencys... It is absolutely a numbers game, you have to meet quotas.. if you don't you go... did someone miss it, no doubt, several did, but wouldn't say it was purposely missed, but it was just plain missed due to pressure. That happens in any manufacturing business these days. It sucks, but it happens. I can't say it's because of any particular reason though, so I will just leave it at that. It was missed.. I don't believe anyone here can say how or why it was missed, it bothers me to hear all the reasons why when no one is there..
 
FYI the only date/month indication I could find on the box was "022014". Not sure if that's the manufacture month, or when it was allocated, or what.
 
So, it missed the step where the CNC cutter put in the short section of scalloped slide serrations. Probably not the only one that came through that shift, on that machine. Maybe. Returning the gun would let them ID the shift/cutter/machine operator.

I could see handling hundreds of these every day, with shifts running 24/7, and not catching that short section of light scalloping missing on the back of the slide.

The production cell guy/gal who assembled the slide, or the whole gun, probably didn't feel any difference, especially if he/she was wearing gloves.

The guy doing the test-fire probably didn't feel any difference when briefly running the short slide to load & shoot the gun. One among many, many guns being handled and fired that shift. Think racks and crates.

This is the kind of stuff that S&W collectors used to hold their breath and hope happened. Now it's the end of the world for some folks. ;)

Now, if it were a mechanical feature which interfered with the gun actually operating & functioning? That's something that ought to be more likely to be caught during bench checks & test-fire.

Things can still happen, though.
 
Saw that thread.

Can only wonder what happened.

No way to know what happened until the gun is examined.

The other thread didn't offer any specifics regarding the type of ammo tried, or whether the trigger press attempts resulted in any primer indentations or not, or even hammer function. Trigger disconnected, or did the hammer function with the trigger?

Hard to guess whether it was a mechanical problem or an ammo problem with that lack of detail.

Either could happen.

I used to dislike finding a gun at the bench with a note that said "broken", "won't work", or some other non-specific complaint. :confused: Funny how the issued user or owner often wouldn't like a similar lack of detail if I returned a gun with a note that said "fixed". They always seemed to want to know what had been wrong and what I'd done to fix it. :p (Much like I appreciated getting at least some small clue about what was supposedly wrong with a gun, maybe? :) )
 
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So, it missed the step where the CNC cutter put in the short section of scalloped slide serrations. Probably not the only one that came through that shift, on that machine. Maybe. Returning the gun would let them ID the shift/cutter/machine operator.

I could see handling hundreds of these every day, with shifts running 24/7, and not catching that short section of light scalloping missing on the back of the slide.

The production cell guy/gal who assembled the slide, or the whole gun, probably didn't feel any difference, especially if he/she was wearing gloves.

The guy doing the test-fire probably didn't feel any difference when briefly running the short slide to load & shoot the gun. One among many, many guns being handled and fired that shift. Think racks and crates.

This is the kind of stuff that S&W collectors used to hold their breath and hope happened. Now it's the end of the world for some folks. ;)

Now, if it were a mechanical feature which interfered with the gun actually operating & functioning? That's something that ought to be more likely to be caught during bench checks & test-fire.

Things can still happen, though.

Excellent, very well put... it's what I was thinking and just couldn't put it into the keyboard... !!:D
 
I think it is a way for S&W to develop a new ad campaign for snag free, smooth side design. Gorilla research & marketing. :D
 
I'd not be surprised to learn that somewhere out there, someone would wish that they'd gotten that gun because they dislike the scalloped slide serrations and would rather have a smooth slide. :p
 
Additional info - no primer indentation - seemed to be a problem between the hammer and the trigger. In trying to find out the issue, several different brands of ammo was used. no ammo issue.
 
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