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M&Petey
Member
All factory ammo . I do not reload. It has done this with all brands of ammo. After the last trip to S&W it no longer breaks primers but still experiences the FTExtract.
M&Piece of Shield
- Thread starter M&Petey
- Start date
All factory ammo . I do not reload. It has done this with all brands of ammo. After the last trip to S&W it no longer breaks primers but still experiences the FTExtract.
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M&Petey
Member
All factory Loads , no +P
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M&Petey
Member
All factory ammo , no +p.
S&W states the have replaced the barrel and slide twice.
ScaryWoody
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I'll guess a bad extractor.
ThrowinRocks
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If they replaced the slide I'm betting they didn't put the old parts back in or did they?
If this doesn't fix it....
..I'd tell them that they had four chances and haven't been able to fix it. I want a new gun. And since it never worked right I hope they don't give you the 'buy a new one at a discount' routine.
I really like the Shield, ergonomics, trigger and shootability. I'm sorry you have such a bad taste. I wouldn't let a lemon shake you off, because if you get a good one, I'm sure you'll like it.
..I'd tell them that they had four chances and haven't been able to fix it. I want a new gun. And since it never worked right I hope they don't give you the 'buy a new one at a discount' routine.
I really like the Shield, ergonomics, trigger and shootability. I'm sorry you have such a bad taste. I wouldn't let a lemon shake you off, because if you get a good one, I'm sure you'll like it.
Seems like the higher ups @ S&W would give you a call. I recently bought a Charter Arms Pitbull 9mm revolver and had a few questions. I whipped off an e-mail. Two hours later, the owner & prez of CA, Mr. Dick Eckert (sp?), calls the house and chatted with my wife re my questions. Maybe a S&W rep will read this and do likewise with you. Losing a customer is not a good thing!
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M&Petey
Member
I told them the last time via e-mail to the CSR spvsr and cc'd both the President of S&W and the VP of production . Explained everything and stated I would only except a new firearm or my money back. S&W shipped back my firearm stating they fired four magazines and it functions as designed. No contact until after they shoved it back at me. Then I find out they replaced the complete slide but would not address why the trigger locked up.= "We don't have any notes regarding that" .That was in January of this year. I let that pistol sit on the shelf for seven months , simply because I did want to waste ammo , my time and be disappointed once again. The underhanded manner in which S&W treated me put me off for good. And I never heard boo from anyone higher up than the CSR Supe.
As for the gun itself, I like it .The size , the fit . How it carries and shoots. That's what really sucks . But if it's not reliable it's worthless. Worse yet = California = Not a whole lot of choices . If it's not on the CA Roster of state approved Handguns No dice.Very few choices for a compact pistol as small as the Shield.
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M&Petey
Member
You'd think.
Charter Arms makes a .40 Pitbull = I would love to have one. Can't get one in California.
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M&Petey
Member
Your are one hundred percent correct !
I will never buy another S&W Product.
But regardless of what I paid , the MFG has a responsibility to it's customers . I this case , that responsibility has yet to be met.
Thank You & Happy Shootin!
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My Shield 9 was a PC (Problem Child). Not sure why, but I always got the same CSR, and we went through sending it back for feed and extract/eject issues four times.
The CSR (I'm not naming names) got frustrated when I had hit 2k rounds, and having multiple shields in his family, took it to the test range himself (I think he was sure I was an old crazy guy), but sure enough, even after the fourth "repair" it failed on him. He took it to a Sr. gunsmith, and he came to the decision that it was a barrel issue. After some work, they finally changed the barrel for one from a new batch, and replaced the slide.
It is now perfect.
I suppose I should have given up earlier, but about 2k perfect rounds later, I've tended to forget all that.
The CSR (I'm not naming names) got frustrated when I had hit 2k rounds, and having multiple shields in his family, took it to the test range himself (I think he was sure I was an old crazy guy), but sure enough, even after the fourth "repair" it failed on him. He took it to a Sr. gunsmith, and he came to the decision that it was a barrel issue. After some work, they finally changed the barrel for one from a new batch, and replaced the slide.
It is now perfect.
I suppose I should have given up earlier, but about 2k perfect rounds later, I've tended to forget all that.
Companhia Brasileira de Cartuchos
Per this site: Headstamp Codes - International Ammunition Association
ThrowinRocks
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I'd bet money if they correct the issue or replace the Shield and you start shooting it you'll buy another S&W.
That sounds like all the people who said they would stop buying Springfield Armory and Rock River Arms products because of their back stabbing the 2A supporters
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Intresting...largest in the world.
CBC (military)
Magtech
MEN
S&B
....and the Mossberg Plinkster.
(Wiki)
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M&Petey
Member
I'm happy to hear yours was able to be saved and that you are enjoying it. I wish I could say the same . As I stated earlier, I like this gun....But I can't use it if it's not reliable. The CSR told me they ran four mags through it. I wish they would run more , because it failed on me after one and a half. Go figure.
Congrats again. You're the first person I have heard of who has success dealing with this issue.
Happy SHootin!
Petey
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M&Petey
Member
If they correct the issue , I may keep it. I like the pistol. But I have a nagging doubt about it's reliability and no longer wish to spend ammo proving it's worth.
As for buying another S&W product= No . My Mind was made up long ago. If a company steps up to meet the needs of a customer in a straight forward and honest manner = no problem.Even if it takes four or five trips to the shop. Honesty goes a long way. If I felt S&W was being square with me , I wouldn't be typing right now.
When a company pulls some of the stuff as S&W has = No way.
There were many discussions between me and the CSR prior to this event. I know what I was told and I know what they did or did not do. No integrity = no buy nothing.
I wish you Happy Shootin!
Petey
BTW: I'm considering an xd compact......
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ThrowinRocks
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Have you had other people shoot it?
When you get done messing with S&W seeing that they have paid for all the shipping and repairs I'll buy your Shield.
When you get done messing with S&W seeing that they have paid for all the shipping and repairs I'll buy your Shield.
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M&Petey
Member
YES.... the prior failure . When the trigger locked up = Our Club RSO was shooting it.
