Glad you are satisfied now, looking at the pictures I would be!Got it back today, it looks great to bad I had to go through all the BS. The rough spots in the frame have been reworked and is smooth. Trigger pull is averaging 2LBS.
They will not see any more of my money.I'm still not buying the 1911.
I’m glad it’s over with except your $85 shipping cost. Not to rehash it, but there’s nothing in the world I can think of for someone to accidentally make a burr in that spot to make that cylinder scratch except removing the cylinder, putting the gun in a vice, then banging on the inside of the frame intentionally with a hammer and chisel. That said, it’s a beautiful gun.Got it back today, it looks great to bad I had to go through all the BS. The rough spots in the frame have been reworked and is smooth. Trigger pull is averaging 2LBS.
How do the white grips look? Is there any grain in them or are they pure white? That new stuff, “Resin-Ivory” has very real looking ivory like “grain”, and I’ve only seen pictures of them.I see my favorite Local Gun Shop just got in 3 Standard
Manufacturing Company LLC Pistols.
A Single Action with 7-1/2Bbl and White Grips ($2K), and 1911
w/Royal Bluing ($1.3K), and 1911 Nickel ($1.4K)
Very High Quality. Craftsmanship is Excellent. Colt only wishes
they could Manufacture something like these.
They are made in America. On top of it all, you have Standard
Manufacturing Company LLC, great Customer Service.
My USFA Specials, Flat Top and unfired Bisley.
How do the white grips look?
Is there any grain in them or are they pure white? That new
stuff, “Resin-Ivory” has very real looking ivory like “grain”, and
I’ve only seen pictures of them.
Dear Mr. Frutuoso,
My name is David Eno. I had heard a lot of wonderful things about your product so I bought a SA revolver SN# 1147 from your company on 6/6/2020 and could hardly wait for its arrival. I received it on 7/2/2020. When I got it home and worked the action, I saw a line around the cylinder. I removed the cylinder and could feel a rough spot on the frame. I took pictures and sent them to your customer service department, letting them know that when I rotated the cylinder, I saw the line, (I called it a scratch). I received what I would consider a very rude reply implying that I had damaged the gun. I sent it back, at my expense ($85.00), only to receive this very rude email:
{Dear Eno,
After very close inspection there is no rough spot in the frame or where the screw is. We looked at it with a stereoscope. Regarding the scratch I checked archive photos there was no scratch when I put it in the box. I am the last person to touch the gun.
Regardless I fixed it for you and I won’t charge you for shipping even though I should. It's being shipped today.}
I did not put the line on the cylinder, in fact I would like someone to tell me how I could have put the line on the cylinder.
To quote Sam Walton “The customer can fire anyone including the President of the Company simply by spending his money elsewhere!”
Insulting your customers or implying that your customers lie is no way to keep them. I will not buy from your company again.