Some of the older Smith & wessons had a problem, under recoil the cylinder stop would disengage and the cylinder would partially rotate. If the revolver functions normally without firing, this could be your problem. I'm not certain what Smith & Wesson has done to correct the problem in the older revolvers but the more recent revolvers were equipped with the endurance package and seemed to address the issue. If this turns out to be your problem, perhaps someone with first hand experience could guide you. In any event, I hope that one of the suggestions yields the answer for you.
Good luck, Steve
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