Goodbye Smith and Wesson!! You don't get my business anymore.

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Smakmauz

Smakmauz

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No more smith and wesson guns for me! All I wanted to do was get a barrel for an m&p that's worn out and was told that "customer service wasn't set up to sell them if they aren't on their retail site." When I asked them how it is that other retailers regularly get parts they said they didn't know what "other means" they used to get them but that "customer service can't (won't) sell them. Only if it's a warranty issue, can they replace it for you, but just to let you know, if you buy a smith and wesson firearm, you won't be able to properly maintain it unless you get lucky enough to find the part you're looking for (and is actually in stock) at MGW or numrich, Brownell, or ebay. Goodbye smith and wesson, they'll probably be the next Remington with attitudes towards their customers like this.

Do with this info what you will but I feel like a buffoon for buying so many m&p's and being so loyal to the line for so many years. I've checked with MGW and numrich, and both of them say they've had the barrel I'm looking for on order and have no idea when they will be in stock. My only other option with be to fork out at least $185 for one at KKM who seems to be the last one left doing M&P .40 barrels in 5". And yes I've also checked Brownell, ebay, and midway.

Man, I wish other gun manufacturers used the m&p magazine pattern cause my state is going total commie and I have a ton of full capacity mags. Guess I'll be looking at glock and CZ pattern stuff from now on. Sad to see them go but it must be done. Good luck to everyone else with the aging of their guns and hopefully finding parts.
 
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Why does everything have to be about politics.




if you "shot your barrel out" you go through a boatload of ammo and money shouldn't be an issue to upgrade to a barsto so I am not sure why you are griping so much. Just saying.
 
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It's not. That's just the way their acting. That was the nicest way I could put it and not get sited for bad language by the wholesome police. There's definitely more choice words I'd rather use. But since you mention it... most things in everyday life ARE political, because they've wormed their way into EVERYTHING we do, everything we buy, our health, our entertainment, food, clothes...ev-er-y-thing! It sucks but it's the facts. I always get a kick out people saying that "not everything is about politics" and then watching them roll their eyes why I tell them exactly why most things are, by using their own conversations as examples. I guess that's why I don't really have any friends.
 
At least they have tons of aftermarket support for parts. S&W doesn't. I'm not gonna buy any new .40's... just wanna maintain what I have, at least until I shoot through the couple thousand rounds I have and then reload the couple thousand bullets I have. I still like .40 for chewing up stumps and stuff on the range. And it keeps me conditioned for shooting 9mm like a boss. Run a couple mags of hot loaded .40 and then the rest of the range trip, 9mm feels like .22lr and you feel like challenging Jerry Mickuleck to a show down! (Not really though)
 
eb07 said:
Why does everything have to be about politics.




if you "shot your barrel out" you go through a boatload of ammo and money shouldn't be an issue to upgrade to a barsto so I am not sure why you are griping so much. Just saying.
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Is there anything that is NOT about politics. :rolleyes:

There’s no excuse for S&W to abandon a huge group of collectors and firearm enthusiasts.

Factory parts availability for maintaining original condition seems to be a logical first choice.

“Griping” about everything seems to be big on the topics here. :D

My experience with my Body Guard 2.0 makes me NOT want to buy anything from S&W.
 
Is glock really discontinuing all their .40's? I wondered how they'd handle going back to the single pin design in the gen 5, Ala gen2 before having all those problems with the higher powered .40 in the small frames and then switching to the two pin design on the locking blocks of the gen 3 and 4. They can say all they want about new metallurgy or whatever BS line they used about switching back to the one pin design but I still stay they just rushed the gen 5's to try for the XM17 contract and used gen 2 molds that they modified a little bit. That's just my opinion.
 
Amen to that

GnarlsR2 said:
Is there anything that is NOT about politics. :rolleyes:

There’s no excuse for S&W to abandon a huge group of collectors and firearm enthusiasts.

Factory parts availability for maintaining original condition seems to be a logical first choice.

“Griping” about everything seems to be big on the topics here. :D

My experience with my Body Guard 2.0 makes me NOT want to buy anything from S&W.
Click to expand...
 
I didn't say I shot out my barrel. But it does happen. Or mabe you drop you're barrel at the range and it lands just right on some gravel and screws up your barrel crown and it shoots like **** after that. Theres a lot of different reasons for needing parts. Maybe it was a defective part but its out of warranty now. It's about integrity. Ya know, that thing that almost nobody has any more. And yes, I can drop $185 on a KKM but when I see a $70 price tag on a factory part that I can't buy because the MFR wants to act like a tool, it doesn't bode well for their integrity. I won't always be able to afford that $185 barrel so I'm trying to think for the long haul. Obviously you must have enough money not to care about buying guns that may be disposable if you're gonna make a comment like that. Good for you.

All I'm trying to do is tell people my experience so they will know what to expect from S&W so maybe they don't end up like me or worse. If that's "griping" then maybe you should familiarize yourself with what integrity is. Just sayin'

eb07 said:
Why does everything have to be about politics.




if you "shot your barrel out" you go through a boatload of ammo and money shouldn't be an issue to upgrade to a barsto so I am not sure why you are griping so much. Just saying.
Click to expand...
 
biku324 said:
Only in Europe. Check the Glock USA website.
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Ahh. I didn't know they every used .40 in Europe... ifigured it was mostly an American thing. I've only ever seen 9mm and things like the tokarev for duty side arms over there.

I'm curious to see how the gen 5 will handle the higher calibers at higher round counts
 
Smakmauz said:
I didn't say I shot out my barrel. But it does happen. Or mabe you drop you're barrel at the range and it lands just right on some gravel and screws up your barrel crown and it shoots like **** after that. Theres a lot of different reasons for needing parts. Maybe it was a defective part but its out of warranty now. It's about integrity. Ya know, that thing that almost nobody has any more. And yes, I can drop $185 on a KKM but when I see a $70 price tag on a factory part that I can't buy because the MFR wants to act like a tool, it doesn't bode well for their integrity. I won't always be able to afford that $185 barrel so I'm trying to think for the long haul. Obviously you must have enough money not to care about buying guns that may be disposable if you're gonna make a comment like that. Good for you.

All I'm trying to do is tell people my experience so they will know what to expect from S&W so maybe they don't end up like me or worse. If that's "griping" then maybe you should familiarize yourself with what integrity is. Just sayin'
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Oh the insults are coming out now. Of course.


If you hate smith and wesson, you are really going to hate Ruger LOL.


Good luck in your tupperware journey. meanwhile I will keep purchasing vintage k frames that haven't had factory parts available for quite some time. ;)
 
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ladder13 said:
You got THAT right! :rolleyes: :)
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Only in the hopes that it will make its way back to S&W and change the way they do things. But they would actually need integrity for that.

It always amazes me how many gun companies don't take full advantage of forums and blogs. It's basically free R&D. All some of them seem to want to do is sell everyone a gun with problems and let us work out the kinks for them.
 
eb07 said:
Oh the insults are coming out now. Of course.


If you hate smith and wesson, you are really going to hate Ruger LOL.


Good luck in your tupperware journey. meanwhile I will keep purchasing vintage k frames that haven't had factory parts available for quite some time. ;)
Click to expand...

Like I said, good for you. Obviously you just like trolling if you're one of those "Tupperware" guys and spending time on an M&P forum. I bet you've complained about new smith revolvers and there frame locks plenty of times which is why you buy "vintage" guns that you probably hardly ever shoot. There's almost always one of you on every thread trying to make yourself feel better about whatever it is. And if you think what I said before was an insult then you should probably be insulted more.
 
Golly.


I've found and bought all manner of parts in great shape from auctions of "kits" of seized/cut guns on GunBroker. Might not still have that "factory smell," but they work. Not to mention aftermarket, etc.


Given the tone of the posts in this thread, I'll assume there's a reason that's insufficient in this particular case. But, gee: is it worth getting that upset about the refusal to write several spitting-nails posts on a friendly site where afficionados of the brand gather? Hey, I'm a hothead myself sometimes - here's hoping things look better to you soon.
 
Sounds like their "customer service" is right up there with their quality control, i.e. non-existent.

I have over 50 S&W's, but I won't buy a new one without spending a great deal of time going over it to look for flaws. I wanted/want one of the new 432 UC Titanium, but the only one I have held in my hand had the barrel installed incorrectly, clocked to the left. I passed on it.
 
S-W4EVER said:
In the OP’s defense the Washington State legislature has declared war on honest gun owners while legalizing property crimes and drug abuse (which is why he’s concerned about magazine compatibility).
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These tool sheds are literally trying to out-stupid California to see who's more of a commie rat...I was born here and have 45years of baggage, otherwise I would have gotten out. Hopefully before they kill me.
 
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