I agree completely. Even though their manual that has the TN address (new) says they're available from Smith & Wesson, they would not sell me one, period. I also asked about service centers I could send it to and they stated there were none in the states that had the tool. I asked them if I could send it to them just to have the barrel removed and they also said NO to that. I think they need to correct their manual....S&W are gatekeeping the tools and only give them out to people that are authorised by S&W, to my knowledge these tools are not sold or given to anyone in the US (perhaps they have changed the policy the last few years) and there are only a few service stations outside the US that have the tools...
Know anyone there that could 'break' their tool and get another from S&W and sell me the 'broken' one?

