New to forums i apoligieze in advance. Recent i purchased a NIB 686 + 4". It has absolutely zero rifling! Im not new to guns just wheelies. I called smith and pretty much she didnt believe me and said they would send a return shipping label. That was almost two weeks ago and havent recieved it yet. I purchased this over ruger cause i wanted a superior product. Is this what i should expect from S&W? I know shame on me ( and LGS) fpr not noticing it when i purchased it but im lokking for knicks and scratches and to see how she lines up. What im not looking for is to see if my pistol is legal to possess. Just curious if anyone has heard of similar situations and any advice on how to get it fixed in a timely manner? Please and thank you
No, this is not "what you should expect" from S&W, but it has happened before. And, not just with S&W.
Within the last 6 months, I personally saw a SIG P320 with absolutely NO rifling in the barrel. Of course, SIG stepped up with a shipping label, and they fitted a new barrel (per the repair technician, his words, not mine), test fired, and returned directly to the owner, all at no charge. Oddly, that P320 had already gone back once for the "voluntary upgrade" and apparently, no one caught it until it came back, and was fired for the first time by the owner, who thought the groups seemed to big. Upon looking, he realized what was going on. Sent me pics after I did not believe him. Sure enough, no rifling.
Posted on the SIG Talk forum, and a swarm of people called he and I everything in the book (liar was the nicest thing said of us, accused of photo shopping the pics, etc.), all because those folks just refused to believe their favorite brand had such a glaring screw up.
In any event, S&W will make it right.
SIG P320 pics attached. The one WITH rifling is for comparison. SIG's work order is also shown.