In February my 686-4 trigger quit resetting. I had bought it new in 1997, an email to S&W and I received a pre-paid mailing label along with instructions to FEDX it to Springfield, Mass. They let me know when the received it and who signed for it. Now if you send one in don't get in a hurry! It was returned about 2 months later with a new trigger, new cylinder bolt lock, all new springs and a trip to the Precision Center for a final check up and shooting. Total cost to me, around $172. The revolver is as new and shoots like a dream. All parts were half price and the only labor charge was $60 for the PC to shoot and check it out. There is a company that stands behind their product.....now if I could only shoot worth a hoot. At 82 it comes back slowly!
Rex
Rex