I have a little more to add re: this spring assembly. NIB Shield 9mm no safety. Immediately, read Manual and watch YouTube. I had no problem in field stripping other than finding the "yellow" lever but that got taken care of. Cleaned it, lightly lubed it and reassembled. Paid particular attention centering the spring per reviews. Have handled similar assemblies without a problem. When I get to racking the slide back ... will not lock. I note the spring/rod assembly protruding under the muzzle 1/2 inch. After a dozen attempts to lock it back, I call SW Customer Service.
Only suggestion was to take a rubber mallet and hit the rod lightly. I actually had a rubber mallet but when I gently hit it, nothing happened. I get label to send it back by email (Instructions from FedEx a little bizarre if you don't have a commercial account).
Today I thought about the mallet. I worked on a bridge type table. Maybe it wasn't enough resistance. I was right. On the carpet, one light whack and the assembly recoils back. Fine.
Now I rack back the slide on first shot. Well no more 2 week wait for repairs I think. But now I cannot release the rack forward. It's locked back. So coming and going I have a problem. First, it won't lock back. Second, it locks back but won't release forward.
I can't recall what type of manipulation I used but I got the slide to release. I decide to strip it down again. The spring looks centered and well seated to me but I did it all again. I reassembled it without a problem, two major problems before one round goes down range???
HERE IS THE ISSUE - When I reassembled the spring and rod assembly, I noticed that the springs are not parallel to each other. Think of a "slinky." All the rings are parallel. This spring - some rings move wide on one side of the spring and another ring may go the other way out of round (really out of parallel). I am concerned to test this new gun unless someone can confirm that a working spring is "out of round;" that the rings as not parallel to the ones adjacent to it on each side. Can anyone help?
Also, I learned that another issue I had on this new gun was "normal." The very first time I tried to insert the magazine with palm slap, it will not go all the way up and seat itself. It was about 1 inch out of position. Customer Service told me to hit it harder; harder than all other guns I have used which is a pretty large number. I figured it was going back for the above problem anyway so a gave it a much harder whack and in it went. It just seems to be more than you would want to do for fear of breaking something. Now that I am aware that this is a known "characteristic" I am fine with it. At least it didn't require the mallet treatment as above. (Another holster to buy or attach to the magazines - a mallet holster. Maybe they can work in a ruler and pen too).
HELP ON THE SPRING ISSUE, PLEASE.
Thanks,
Chuck