Botach.com

Dan,
I e-mailed Botach about a product,if it was in stock.The reply was answering somebody elses question.
 
pinkerpv said:
I have ordered from them several times. This last time was for a firearm on sale at what I thought was a good price. I did receive the firearm thru my FFL very quickly and was very pleased until several weeks later when they advertised the same firearm at a further reduced price. I sent them an e-mail voicing my concerns about the reduction in price (hoping they might give me a credit). However, like most of my efforts to contact them, they have not replied. The only success at contacting them was by e-mail for something I wanted to return. They sent me a return Number and it went back for credit.

Each time I ordered from them I thought long and hard because on the experiences I have had; however, they were offering good items I wanted at good prices. I haven't found another website with the same products at these prices.

Additionally, I have been experiencing similar results from other websites when ordering. Hard to contact and get info. I chalked it up to the Holiday season.
Click to expand...

If you are having similar results from other sites then my guess is that you haven't done business with Midway. They don't always have the lowest price (though they have the best price on range bags on planet Earth) but they do not play games. You know what they have in stock before you even think about hitting the Cart button (and an inventory second to none). You get advised that they have your order, you're advised when it ships, and you get the tracking number and direct link to trace your shipment. On the down side, they don't have salesmen whining on web forums. ;)

In any event, I'm willing to give this guy a chance. We'll see if he has a couple ball caps or not.
 
Last edited:
I had contacted Dan previously to his post on here about the problem I had. He did help me out. The issue I have is that it should not take contacting a guy that I stumbled across on a forum post to solve simple customer problem.
 
Heard back from Dan. I'm going to place a small order, "through him". Will update with how that goes
 
Hey Dan... just in case you missed it... take a look at the accessory threads and picture threads here. Do a quick inventory of what you see hanging from those quad rails. There is a freaking gold mine for a salesman who doesn't play games.
 
vitamind3 said:
Oh SNAP!! bait & switch!...RUUUNNNNnnnnnn....
Click to expand...

Will give Dan a chance here. There's between 500 and 1,000 people signed onto these forums at any given time. Any salesman worth a flip won't make himself look like a dork over a couple ball caps. Hey Dan?
 
BotachTactical said:
Hi everyone,

I am a rep from Botach Tactical. I stumbled upon the threads posted here and read all the comments. Sure, I understand frustrated customers, and yes, some orders at our company slip through the cracks.

However, as I have done on other forums (ex M4 carbine.net) we have been taking a pro-active approach to assisting customers with previous orders and renewing their confidence in our company.

I encourage everyone to send me an email at:

[email protected]

Put me to the test! You will not be disappointed
Click to expand...


Ummmm...I was disappointed. I was lied to by Botach when I placed my order for an item...(they did not have it in stock - but said they did so they could take the order and charge my credit card). They then took their time refunding it.

When Dan appeared on Sig Forum...he said he would solve the issue. I took him up on it....called in my credit card to their phone line for the order..told the person about the situation....then nothing. Sent several emails to Dan....none were replied to. Then posted again on Sig Forum about my experience...to which Dan replied. I was then told they couldn't do anything. Geeeee Dan....why is the item listed in your online catalog now????? It was listed online when you said you couldn't do anything as well.

Sig Sauer 556 Folding / Collapsible Tube Assy

Hmmmmmmmm......................................somehow the letters F.R.A.U.D. come to mind
 
Last edited:
You must log in or register to reply here.

Similar threads

M
  • Locked
HK USP45, Sig P226R, Jericho, 91/30PU, Rem40-X, Sig556, Mausers
Replies
6
Views
2K
MG-70
M
ddeanjohnson
  • Locked
WITHDRAWN
2
Replies
22
Views
12K
Truckman
Truckman
66snub
Beware of Palmetto State Armory
2 3
Replies
46
Views
5K
Krogen
Krogen
3
TDI Ohio Snubby Revolver Course Review
Replies
11
Views
2K
326MOD10
3
C
My Cabela's Experience
2 3
Replies
56
Views
3K
CCantu357
CCantu357

Latest posts

Back
Top