Calling Wolff...

ColColt

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I just tried ordering some mag springs from Wolff and got close to checkout and got this message popped up...

An error has occurred.

We regret the inconvenience.

We have been automatically notified of this incident and will work to resolve it shortly.


Is this a website problem or something with my computer? I'm wondering if they'll notify me since my order was already in their cart.
 
I ordered from them a month ago. They'll send an email confirm when it ships, which was a week in my case due to back log. An immediate confirmation arrives when the order goes through. My cc wasn't charged until it was shipped.

If you want to try and push it through again without waiting maybe post a message in "special instructions" section of the order form expalining the situation.
 
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If you want to try and push it through again without waiting maybe post a message in "special instructions" section of the order form expalining the situation.

Last time I did something like that (at Amazon) I ended up with two copies of Ayoob's "Combat Shooting", with two charges on my credit card. I got one returned, and while it wasn't what you'd call a hassle, I could have been doing something more enjoyable than dealing with it.

In retrospect I should have just put it here as a karma and given it away...

Oh, well. Lesson learned.
 
Last time I did something like that (at Amazon) I ended up with two copies of Ayoob's "Combat Shooting", with two charges on my credit card. I got one returned, and while it wasn't what you'd call a hassle, I could have been doing something more enjoyable than dealing with it.

In retrospect I should have just put it here as a karma and given it away...

Oh, well. Lesson learned.

As long as it is explained properly, I'd trust Wolff to get it right. I had them do an addition to the previous order and they combined the two to save me postage as per my request.
 
I'm not sure what happened. I've never had any problem making an order with them before. I never got far enough to enter my credit card number or special instructions, just my name, address and where to ship, clicked next and that's when the message popped up. Hopefully by Monday they'll send an email as I know the order didn't go through. I may have to send them one.
 

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