Check out this new Bodyguard defect

[brian0918]

I'm a home-based dealer in Ohio and just got in one of the new Bodyguard 380's without the laser, but look what else is missing!

Aren't there collectors that love these sort of factory errors?

(Hint: look at the slide)

 

[agksimon]

No slide serrations on the rear. Just use a pair of pliers to rack the slide.
Looks like they're trying to play catch-up with demand and QC is going right out the window. Glad my 9 compact and 9 Shield were made over a year ago. No problems with either.

 

[brian0918]

Ha! I could lock on some tactical vice grip pliers, make it extra quick on the draw.

I wouldn't have even noticed until I tried to check the chamber and noticed it seemed harder to rack than usual.

 

[erick1987]

nothin a little grip tape won't fix

 

[erick1987]

You know...that would be pretty cool to have a custom serration job done on it.

Sent from my Galaxy S4 using Tapatalk

 

[brian0918]

That was my first thought, he could sell the slide for custom engraving or serrations, and they would have a fun time explaining to folks how it was made possible.

 

[Rastoff]

Wow, can't believe that left the factory. I don't care how busy they are, that's the worst QA screw up I've seen. That's like a car being sent out without a windshield.

 

[Virgil]

Wow, can't believe that left the factory. I don't care how busy they are, that's the worst QA screw up I've seen. That's like a car being sent out without a windshield.

Agreed. To me that speaks volumes about S&W's current quality control. No wonder buyers are having so many problems lately with their guns.

 

[turbo38gn]

Agreed. To me that speaks volumes about S&W's current quality control. No wonder buyers are having so many problems lately with their guns.

Some of you guys go way over board to knock S&W around... any idea how many guns a day go out of there...... this doesn't speak volumnes.... it says one got away... period.. 3 years ago, this conversation would have had a completely different tone...

 

[chipking]

Things do slip by and it happens to every maker. This looks like a perfect opportunity to install the Mossberg Chainsaw grip . Make this sucka bad you feel me!
Chip King

 

[Ofc.JL]

That's a Keeper! Will be a collectors item in several years! I would lock it up and get another. If you must shoot it, like another poster said, Grip tape it and carry on.
Come on S&W, pay attention.
Ofc.JL

 

[UncaGrunny]

The guy doing test-fires must have no feeling left in his fingertips these days.

 

[Rastoff]

Some of you guys go way over board to knock S&W around...

Normally I'd be with you on this thinking, but not this time. I'm not saying this is normal or that S&W "sucks and I'm never buying from them again." However, if I were CEO at S&W, I'd be doing some serious looking at the process.

This is not a tiny part missing from the inside of a gun. It's not a small blemish on the barrel that won't affect performance. This is a major feature on every pistol made by S&W. This gun had to be handled by several people and none of them caught it. Worse would be that some of them saw it and didn't say anything. That's not just a little mistake, that's a problem.

In any manufacturing process the goal is a defect free product. No process will ever be perfect, but that is what every manufacturer should be striving for. One way to accomplish that is to see every employee as quality control. Identifying a mistake isn't "informing on your coworker" it's working together to ensure the product is as good as it can be.

Machining the cocking serrations is one step in the process. The process should be set up so the part can't get past that step if it isn't done. Again, I'm not bashing S&W, I just see this as an opportunity for improvement. The question is, will S&W?

 

[hourglass]

The guy doing test-fires must have no feeling left in his fingertips these days.

Which brings up a great point - was the gun test fired? How could anyone (especially a S&W technician) test fire that pistol without noticing no serrations? In regards to quality control, there was more than one ball dropped in this particular case (just my humble opinion).

 

[bolson]

Some of you guys go way over board to knock S&W around... any idea how many guns a day go out of there...... this doesn't speak volumnes.... it says one got away... period.. 3 years ago, this conversation would have had a completely different tone...

Why would it be different if it were 3 years ago?

 

[TheYoungblood]

Reminds me one time being shown a semi auto without the firing pin hole placed into the breech. A non smith revolver without any hole placed into the barrel. Not missing rifling but missing any hole, at all...

 

[Virgil]

Some of you guys go way over board to knock S&W around... any idea how many guns a day go out of there...... this doesn't speak volumnes.... it says one got away... period.. 3 years ago, this conversation would have had a completely different tone...

I have bought and owned more firearms over the past 30yrs than I can even begin to remember and I have NEVER once seen any manufacturer let a handgun get past quality control without being completed like this. Don't get me wrong I love S&W handguns have owed many over the years and currently own several but their QC is a bit lacking lately in my opinion.

 

[Ajaxtheknight]

I find it hard to believe this went unnoticed. Too many people handle/test these firearms before they leave the factory. "not my job" mentality. More likely they just don't care about the product they are putting out.

 

[AGoyette]

When I first saw the photos. I knew something was wrong with the rear of the gun, I just could not pick up on it. Then someone said no rear serrations. I was like, "That's it!"

Maybe QC saw the gun, and like me they knew there was something off, but they just did not pick up on it.. I don't know..

 

[Culina]

It would appear that S&W just has a general lack of QC, what are we going to see next? Since they are a union shop, there is probably not much they can do about it. Normally you would let someone go if they let such a mistake slip through, possibly a couple people. That would make the rest pay more attention. I am pretty sure this is not the only one that slipped through. Most machining operations are done by CNC, for that to happen, the specific tool that makes that cut would have to be missing or broken. If the guy running that operation for that shift didn't notice it, hopefully the next shift did.