I've have done the swap on my own in the past, and sometimes you can use the same hand, sometimes not. As noted above it's more in the ratchet than the hand where things vary on production revolvers. And with out the production fixturing and cutting equipment (a wee tiny end mill) it's horribly tedious to fit each ratchet tooth individually.
New "spare" cylinder/extractor assemblies come with unfinished ratchets which would require extensive hand thinning to use "as is". Last used cylinder I bought had had the factory fit star swapped out for new one (current gen) but that option won't work going from six to seven rounds!
Without seeing the revolver in question in detail, it's tough to guess how the factory "gun plumber" did the swap. But it's unlikely he was able to use a production line ratchet fitting station, so the question would be is what tools do the service techs have available?
(Wouldn't be surprised if there's mighty little commonality between the production line's tooling and the service department's! Been there and have done that many moons ago for a different mfg'r.)