Dissapointed with my Shield

Mapko

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After waiting about 2 months ,my M&P Shield in 9mm arrived. Took it to the range today and it failed on the second round and almost once or twice in every mag reload. The slide seemed to jam in the full back position. Had to whack the bottom to make the slide slam forward and chamber the cartridge. It wasn't a case of a jamed round failing to enter the chamber. It's just the slide sticking in the full open position and NOT being held open by the slide release. Needless to say, I am not happy. Blew about 150 rounds through it hoping to "break it in" to NO avail.
I'm at a loss as to a remedy and will probably contact S&W for some answers.
I expect a firearm to work EVERY time right out of the box and till now all my others have done just that. I can understand a smoother operation after use but cerainly NOT to remedy the kind of problem I experienced.

Mark
 
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Sorry to hear that. Did you clean it before shooting? And what ammo did you use?
 
Probably your close proximity to Chitown, nothing else seems to work up there either, sorry, I know your dissapointed and some of the wise old owls tell us that the 9mm shield is wonderfull, its that .40 thats bad. The shield is what it is, all polymer pistols have some issues, especially on initial introduction, in an attempt to make the pistol smaller, hold more rounds, fire more powerfull rounds, be more ergonomic, and we could go on and on. All of these "ideal" pistol traits require changes and engineering compromises or challenges, getting them all to work together may be rocket science.

Please disregard my rant, since your slide is sticking at the full aft position in its travel, two things are happening, either your slide speed is overpowering your recoil spring, could be heavier loads, or weak spring?, or the slide frame interface between rails etc is rough or unfinished, or something is not true, and as it binds it sticks. If you stoned the rails lightly and polished the channels the rail travels within, you could likely resolve the issue.

Stick with standard pressure loads, no plus + until this issue is resolved, dissassemble the pistol for a thourough cleaning, inspecting rails, channels etc, for any manufacturing defect that could be causing your issues. Check rails and channels with a straightedge, if there are no major boo-boos, a small amount of lapping compound applied to your frame rails and in the channels, with no recoil springs or barrel etc, work the slide and frame back and forth the full length of their travel, don't force anything, but work them back and forth until they are smooth, the full length of their travel. Clean up thoroughly with soap and water, lube with some synthetic or slick motor oil and after replacing the slide stop tilt the muzzle up and alternatively down. The slide should gently pour up and down the rails.

Or you could just send it back to Smith and Wesson? The issue is more likely a lack of finishing work on the operating surfaces, in the extreme it could be poorly manufactured, if the rails and channels are good to go, then after carefull reassemble check the lock work as it enters battery, slide and barrel in firing position, and as it comes out of battery. Modern manufacturing tolerances can be either tight or loose, depending on who set up the machinery and how sharp the tooling is? I don't recommend that anyone mess with factory lockwork, who does not have an understanding of how it functions, so send it back to Momma? Don't do anything that could void your warranty, that warrenty is your parachute at the moment, if all else fails, bail out, LOL. Sorry again, I know your dissapointed, but lots of guns need a little more love than they receive at the factory the first time around, and Smith will make it right!

And don't forget the LUBE, lots of gun hacks, scribes, etc, recommend running weapons nearly dry, DON'T. All moving machinery requires a slick film of something to prevent premature wear and promote reliable functioning. Lube as per recommendations, and don't be afraid to "hose out any new weapon", I know lots of people don't like WD-40, but it is a good cleanser, water displacer, and it will migrate to the places you can't see or get to. Sorry for the book, Billy Magg
 
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Always clean a new pistol and insure proper reassembly by the Fine Manual. Check your grip, insure you are not pushing up on the slide stop.
Geoff
Who had to learn to keep his thumb down with one obnoxious old pistol.
 
I know everyone loves a NEW gun.. But for the money and for CCW and for the price, A 4516- 4513TSW or a CS45 is worth the money because they BANG EVERY TIME. I know For a Shorty 45 ( a 4513TSW after Performance Center Revisions) you're gonna pay MORE.
But if you want a REAL gun for the money these in 9mm .40 and .45 ARE IT.
ANd I have to agree with Billy Mag. Too many compromises causes malfunctions.
The ONLY plastic gun i have is a Sigma SVe.40 with 2000-3000 rounds with NO glitches SO FAR>
That includes a 1000 rounds " did not clean gun trial".
It STILL worked. I got rid of a sigma 9mm sv that would not go bang every time, a couple stove pipes and that was it. Gone to a gun dealer who wanted it badly. Took a 50 dollar loss to get rid of it.. (Big Deal)
I consider my collection of Smiths, The Perfect Guns.

They go BANG every time without my having to pray or bless or kiss their frames to get them to work.
My Son loves and worships his .380. (not SW) Tells me how wonderful and grand it is and I should do the same.
UH I prefer my 642 with CT for the pocket and a Cs 45 on the right. I carry 2
I DON'T do reloads.
Again ONLY MY opinion which is only important to me.
But hey for NEAR the same money paid for a 380 guard you could near have a real gun.. Just a thought.
Smith and Wesson like all of us,in business to make money. So if a ity bity 380 plastic gun is 400 bucks and the profit is 300 and everyone wants one why not.. The majority fire 50-100 rounds and never shoot it again. If the customer is not satisfied no matter someone else will buy it. The premise is to FLOOD the market, get the money while its hot. Worry about it not working later.. Taurus used to be good for that. That why they had a lifetime guarantee. Many of their early autos needed that to sell.
BUt SW is making what sells.
\ The LEO's know what works is why they still have the 3 rd gens on order when they can get them.
All my guns go thru my own trust test. Once passed I carry them CCW with NO reservations. The only 2 Non SW guns 2- Taurus 945's NEVER get to CCW. I don't trust them..
They choke when the chips are down.
Best of luck on your 380.

RH

"Enjoy The Trip, The Destination Is Not the Goal"
 
Always clean a new pistol and insure proper reassembly by the Fine Manual. Check your grip, insure you are not pushing up on the slide stop.
Geoff
Who had to learn to keep his thumb down with one obnoxious old pistol.

Worth having someone else try it too. Just to rule out operator interference.
 
After waiting about 2 months ,my M&P Shield in 9mm arrived. Took it to the range today and it failed on the second round and almost once or twice in every mag reload. The slide seemed to jam in the full back position. Had to whack the bottom to make the slide slam forward and chamber the cartridge. It wasn't a case of a jamed round failing to enter the chamber. It's just the slide sticking in the full open position and NOT being held open by the slide release. Needless to say, I am not happy. Blew about 150 rounds through it hoping to "break it in" to NO avail.
I'm at a loss as to a remedy and will probably contact S&W for some answers.
I expect a firearm to work EVERY time right out of the box and till now all my others have done just that. I can understand a smoother operation after use but cerainly NOT to remedy the kind of problem I experienced.

Mark

Without watching you shoot, it is hard to diagnose. I am especially at a loss to figure it out given your description of the corrective action ("whacking the bottom").

When this happens, take pictures of it from all sides and from the top in the "locked back" position, including the position of the slide stop and looking down into the mag well through the open ejection port.

Better yet, take some video!

We will try to help.

Good luck. :)
 
Been on this forum since May, and since I own a Shield, I pay attention to Shield posts. This is the first issue I have seen regarding the slide "sticking" open. There is a U shaped ring inserted into the frame, just in front of the locking block. This stops the rearward motion of the slide. Does it lock fully back to this stop or to the slide stop lock? I can't see how any binding in the recoil spring could cause this as it should always move the slide forward. Try to duplicate it with the barrel and recoil spring out. Force the slide fully back and see it it will slide forward. Try putting pressure at the end of the slide in different directions, trying to get it to lock. Also check it with the mags installed. Could be hanging on the mag. Make sure the mags are not bent at the top. I would guess it is a mag problem and failure to push the cartridge, making it look like a stuck slide. If it happens again while shooting, try to eject the mag and see what happens. To get the slide off with the barrel and spring removed, remove the mag and push the slide forward to it normal battery position and pull the trigger to release the striker, being held by the sear. Keep posting on your findings

Bob
 
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Gents,
Sorry for the delayed note of appreciation for your responses. I will try ALL the suggested remedies and closley investigate the "limp wrist" possibility. I too cannot fathom WHAT could possibly "jam" the slide in the open position much like a "wedge".
I will post more after another visit to the range in about a week so so.
Thanks Again.

Mark
 
Good luck with it. I have a few hundred rounds through mine without a glitch. +P+ 124 grain Hydrashoks were some of the rounds I shot even though they are not advised. I did not clean it before it was shot the first time and did clean and lube it before I qualified with it. It shoots sweet and has nice sights. It is easier to be accurate with than my 642

I hope it remains reliable and you get yours were it needs to be in that regard.
 
I doubt "limp wristing" is the cause. That can cause ejection and loading issues, but not the slide sticking. The recoil spring is strong enough to pull the slide closed from limp wristing, at least closed to the point of a jam issue. Let us know if the sticking issue remains.

Bob
 
I have not taken it back to the range since posting of the problem. BUT, I will update when I do. Meanwhile had/have another issue with the rear sight mis-alignment and have posted re into a "sight"post on the M&P thread.

Mark
 
I know everyone loves a NEW gun.. But for the money and for CCW and for the price, A 4516- 4513TSW or a CS45 is worth the money because they BANG EVERY TIME. I know For a Shorty 45 ( a 4513TSW after Performance Center Revisions) you're gonna pay MORE.
But if you want a REAL gun for the money these in 9mm .40 and .45 ARE IT.
ANd I have to agree with Billy Mag. Too many compromises causes malfunctions.
The ONLY plastic gun i have is a Sigma SVe.40 with 2000-3000 rounds with NO glitches SO FAR>
That includes a 1000 rounds " did not clean gun trial".
It STILL worked. I got rid of a sigma 9mm sv that would not go bang every time, a couple stove pipes and that was it. Gone to a gun dealer who wanted it badly. Took a 50 dollar loss to get rid of it.. (Big Deal)
I consider my collection of Smiths, The Perfect Guns.

They go BANG every time without my having to pray or bless or kiss their frames to get them to work.
My Son loves and worships his .380. (not SW) Tells me how wonderful and grand it is and I should do the same.
UH I prefer my 642 with CT for the pocket and a Cs 45 on the right. I carry 2
I DON'T do reloads.
Again ONLY MY opinion which is only important to me.
But hey for NEAR the same money paid for a 380 guard you could near have a real gun.. Just a thought.
Smith and Wesson like all of us,in business to make money. So if a ity bity 380 plastic gun is 400 bucks and the profit is 300 and everyone wants one why not.. The majority fire 50-100 rounds and never shoot it again. If the customer is not satisfied no matter someone else will buy it. The premise is to FLOOD the market, get the money while its hot. Worry about it not working later.. Taurus used to be good for that. That why they had a lifetime guarantee. Many of their early autos needed that to sell.
BUt SW is making what sells.
\ The LEO's know what works is why they still have the 3 rd gens on order when they can get them.
All my guns go thru my own trust test. Once passed I carry them CCW with NO reservations. The only 2 Non SW guns 2- Taurus 945's NEVER get to CCW. I don't trust them..
They choke when the chips are down.
Best of luck on your 380.

RH

"Enjoy The Trip, The Destination Is Not the Goal"

Sorry Ranch Hand, but the Shield doesn't come in 380. As said earlier, the over whelming response of positives with the Shield far outweigh the negative. This is a good gun. Maybe a burr, piece of grit, or something S&W needs to take care of, but lots of happy customers here.
 
After waiting about 2 months ,my M&P Shield in 9mm arrived. Took it to the range today and it failed on the second round and almost once or twice in every mag reload. The slide seemed to jam in the full back position. Had to whack the bottom to make the slide slam forward and chamber the cartridge. It wasn't a case of a jamed round failing to enter the chamber. It's just the slide sticking in the full open position and NOT being held open by the slide release. Needless to say, I am not happy. Blew about 150 rounds through it hoping to "break it in" to NO avail.
I'm at a loss as to a remedy and will probably contact S&W for some answers.
I expect a firearm to work EVERY time right out of the box and till now all my others have done just that. I can understand a smoother operation after use but cerainly NOT to remedy the kind of problem I experienced.

Mark

Had mine for about 10 days, sold it for a $150 proffit. Got a M&P 40C, very happy now.
 
At LGS today was talking to a guy who was down to a Glock vs. Shield and wound up with the Glock; he's happy as a clam and I think he even saved a few bucks.
 
Saved a few bucks by buying a GLOCK????
Heck... If the store was charging more for a Shield than a Glock, I would have passed on the Shield too.
Actually, I would have passed on both and found another shop that wasn't Price Gouging the Shield. ;)
 
At LGS today was talking to a guy who was down to a Glock vs. Shield and wound up with the Glock; he's happy as a clam and I think he even saved a few bucks.

The Shield and Glock 26 are two completely different firearms.

If someone is considering a Glock it seems to me they should compare it to other double stack handguns.

Russ
 
The Shield and Glock 26 are two completely different firearms.

If someone is considering a Glock it seems to me they should compare it to other double stack handguns.

Russ
Not sure what model Glock it was. He said he had wanted the Shield by chose the Glock instead because he got a good price. To each his own.
 
Interesting discussion. One of my students came into our range last Saturday with a smile like a picket fence. She had just bought a new Glock 19. On the line she experienced exactly the same problem as the OP. I cleaned and re-lubed the gun, had four others try it, changed ammo, nothing worked. S**T happens. Not everything that comes out of a manufacturer is 100% perfect every time, plastic, alloy, or steel. That is why we call it a break in period. We all assured this lady that it was a fluke, Glock makes great guns, and she should demand a replacement gun and get back in the saddle. I hope to see her next week with a new gun, I love her smile.
 
Had a Shield 9 mm and it worked 4.0 right out of the box (after I cleaned and lubed it.) I was made an offer I could not refuse and sold it. I know have the S/A XDS and am very happy with it. It has been 100%.
 
Had a Shield 9 mm and it worked 4.0 right out of the box (after I cleaned and lubed it.) I was made an offer I could not refuse and sold it. I know have the S/A XDS and am very happy with it. It has been 100%.

What did you fly in the Navy AV8? and Amen to the clean and lube, in my experience all equipment works better with a nice consistant film of lube, I have one SA1911 that belonged to the local trigger polisher, who has since passed, it is nice and smooth. My shooting buddy who is actually very bright, ran a beautifull TRP in stainless a little dry, guess what, galling of the slide and rails, yes he believes all the gun hacks, but now after a trip back to Springfield Armory, he listens to ole Billy and Lubes her up all nice and slick, and yes he has to have the high dollar lube, cause the gun hacks said so, but hey, at least that won't happen again, and yes he is now a believer in runin em a little wet!
 
To reclaim this/my somewhat "hijacked" post. Regarding my "disappointment" with my S&W M&P Shield 9 mm, I took it again to the range and it ate 100 rounds flawlessly. The only thing I emphasized is my firm grip ( as if "THEY" were trying to pry it from my hand) and all went well from then on.
Needless to say, I have not let down my guard BUT, I'm a bit less apprehensive.
VIVA LA SHIELD ( at leat for now)
Mark
 
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Even with a soft (weak/limp) wrist, the slide should not stick. Anyways you had it back to the range and no problems, and that is the main thing.

Bob
 

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