Frustrated with USPS
- Thread starter jknapp
- Start date
NYresQ
Member
The tracking system for USPS is a joke. When UPS or Fedex delivers a package to my house, 2 minutes later I get a confirmation email. With USPS it can be 2 DAYS later before the tracking is updated in their system.
If its important, send it next day air, its the only guaranteed service the USPS has. Or use one of the other carriers that have a real tracking service.
If its important, send it next day air, its the only guaranteed service the USPS has. Or use one of the other carriers that have a real tracking service.
tmat89
Member
I just had the same problem with a Remington 1100 I purchased from a shop in Tennessee. It took a week,and it would have taken longer if I hadn't gone to the post office and talk to a supervisor. Turns out the gun was in the safe and was overlooked. I was told that the carrier had been out sick two days,but that he was back and trying to catch up
My postal wife.....
Missus Smiff is a rural carrier. She said that areas with heavy snow or adverse weather are really backed up, even priority mail. She thinks maybe it has been sitting somewhere with out moving so maybe that's why it hasn't been updated.
She has also been complaining for some years now how the Post Office has devalued customer service and they just tell them to get done faster no matter what. She's never been that way. She watches out for her customers above and beyond.
However, just this weekend she was invited to a conference put on by the Post Office themselves where they recognized that their customer service is miserable and said they were taking steps to change things. Now how that will work is up in the air.
She has a point. All the griping about 5 day deliveries and not having enough mail, blah blah is a big smoke screen when what they really needed to do is improve customer service. She has tons of mail to deliver 6 days a week. Years ago the Post Office had to change around it's offices due to demographical changes and they need to do the same now. They've laid off people and had to call them back. They keep saying machines are going to do the work, but it ain't so. She gets loads of pre sorted mail that is badly messed up and she has to fix it. They don't get time for doing that because a machine is doing the work.
Must........stop........rant..... OK.
Missus Smiff is a rural carrier. She said that areas with heavy snow or adverse weather are really backed up, even priority mail. She thinks maybe it has been sitting somewhere with out moving so maybe that's why it hasn't been updated.
She has also been complaining for some years now how the Post Office has devalued customer service and they just tell them to get done faster no matter what. She's never been that way. She watches out for her customers above and beyond.
However, just this weekend she was invited to a conference put on by the Post Office themselves where they recognized that their customer service is miserable and said they were taking steps to change things. Now how that will work is up in the air.
She has a point. All the griping about 5 day deliveries and not having enough mail, blah blah is a big smoke screen when what they really needed to do is improve customer service. She has tons of mail to deliver 6 days a week. Years ago the Post Office had to change around it's offices due to demographical changes and they need to do the same now. They've laid off people and had to call them back. They keep saying machines are going to do the work, but it ain't so. She gets loads of pre sorted mail that is badly messed up and she has to fix it. They don't get time for doing that because a machine is doing the work.
Must........stop........rant..... OK.
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Most people don't know that under our present administration, the USPS has had one half of it's distribution centers closed.
They were going to give the postal workers a five day work week with Saturdays off (no delivery) which most workers wanted. Instead they closed half of the distribution centers causing packages to be routed longer distances. If the storm knocked them out for a few days, that could be a factor too.
Personally I ship several guns a week via USPS and can't say a bad word about them but then again I am on a rural route.
They were going to give the postal workers a five day work week with Saturdays off (no delivery) which most workers wanted. Instead they closed half of the distribution centers causing packages to be routed longer distances. If the storm knocked them out for a few days, that could be a factor too.
Personally I ship several guns a week via USPS and can't say a bad word about them but then again I am on a rural route.
Same here. Never a problem.
05CarbonDRZ
Member
What People fail to realize is the Postal System was given a Poison Pill.They have to pay Employee Pensions 75 YEARS in advance.They are making Pension payments for Employees not even born yet! What other Company does that? None...It's a 5.5 Billion Dollar Annual payment.I apologize to the OP,But things need to be set straight.I am not saying this as an excuse for poor Customer service,Just letting others know the truth.If they did not have this 5.5 billion Dollar burden things would be very different.No more closed sorting centers and expecting 1 Employee to do the Work of 3.
straightshooter1
US Veteran
I usually refrain from the threads about the various carriers, but I must say I have had the best of service from USPS. Nothing lost and I receive 2-8 packages per week mostly via Priority Mail.
I have notice that deliveries have been slowed apparently because of the bad weather up north, but only by a day or two for me here in TampaBay.
UPS, on the other hand, has been the worst in my experience.
Did I tell you about the temporary UPS driver who left a package for me on some other person's doorstep, blocks from my house on Christmas Eve? Delivery was updated on line, claiming he'd left it at my door (where I'd been waiting for hours for the package).
Only the kindness of a complete stranger, who found the package at his door, made my holidays happy, sniff, sniff, as it was an integral part of my reloader that was misdelivered.
Oh yeah, that guy doesn't now and won't be working for UPS next Christmas.
But, USPS, they have been great, at least for me.
Bob
I have notice that deliveries have been slowed apparently because of the bad weather up north, but only by a day or two for me here in TampaBay.
UPS, on the other hand, has been the worst in my experience.
Did I tell you about the temporary UPS driver who left a package for me on some other person's doorstep, blocks from my house on Christmas Eve? Delivery was updated on line, claiming he'd left it at my door (where I'd been waiting for hours for the package).
Only the kindness of a complete stranger, who found the package at his door, made my holidays happy, sniff, sniff, as it was an integral part of my reloader that was misdelivered.
Oh yeah, that guy doesn't now and won't be working for UPS next Christmas.
But, USPS, they have been great, at least for me.
Bob
Many people stink.....
Many people stink at their jobs but some just stink all around.
Many people stink at their jobs but some just stink all around.
If this hadn't been the case this morning I don't think i would have been so frustrated. I have far more experiences with the postal service that are good then bad. I'm not trying to condemn the Postal service just frustrated with the nonchalant response. If its a weather thing then fine post something on the main page about weather issues or tell me that could be it while i'm on the phone. I know I have seen other carriers do this before. I know the guy at customer service doesn't care and probably gets thousands of calls a day and doesn't want to be there but at least pretend you care.
Btw my local carrier everyday carrier does an excellent job and i have never had a complaint about him. And I think most of the people who work in the Post office in town are pleasant and do a great job. It just seems like once i'm out of my immediate area things take a steep dive for the worse when there is an issue.
amazingflapjack
US Veteran
USPS-guns
Guns are routinely sent through the postal service, but only by FFL's for hand guns, and out of state long guns.
Guns are routinely sent through the postal service, but only by FFL's for hand guns, and out of state long guns.
peterthefish
Member
- Joined
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There's no poison pill, and USPS currently has a $50 BILLION unfunded liability for present obligations. The lax accounting rules for most government entities (which the USPS no longer benefits from) allow them to avoid pre-funding liabilities - essentially, they're funded by a promise to raise taxes as needed to make benefit payments down the line. Since the USPS can't raise taxes, it makes sense that they actually fund their liabilities - it's called being solvent, and while unusual for the government, it's considered responsible management just about anywhere else.
The funding regulations that USPS is subject to are no different than any other private company offering a pension (if you can still find any).
USPS Priority Mail is an advertising gimmick and nothing more.
On Saturday, December 13, my son, who was in New York City on business, mailed a small item to me via Priority Mail Express at a cost of $16.95. It was supposed to be delivered to my home, about 200 miles away, on Monday, December 15. It arrived at my home on Thursday, December 18.
On Saturday, February 28, I sent payment for two firearms to a dealer in Illinois via 3-day Priority Mail, at a cost of $5.75. The projected delivery date was Tuesday, February 24. When I checked the tracking, I found that my envelope didn't even leave Maryland until Monday afternoon, February 23. The payment was finally delivered on Thursday, February 26...five days after I mailed it.
In both cases, my son and I would have been better off simply using regular first class mail. Live and learn...
On Saturday, December 13, my son, who was in New York City on business, mailed a small item to me via Priority Mail Express at a cost of $16.95. It was supposed to be delivered to my home, about 200 miles away, on Monday, December 15. It arrived at my home on Thursday, December 18.
On Saturday, February 28, I sent payment for two firearms to a dealer in Illinois via 3-day Priority Mail, at a cost of $5.75. The projected delivery date was Tuesday, February 24. When I checked the tracking, I found that my envelope didn't even leave Maryland until Monday afternoon, February 23. The payment was finally delivered on Thursday, February 26...five days after I mailed it.
In both cases, my son and I would have been better off simply using regular first class mail. Live and learn...
Been there, done that.
Although both UPS and USPS has had an occasional hiccup (who hasn't had the hiccups?), fedex sux when it comes to delivering my stuff. At least IMO.
I recently had a package stop updating on the USPO website. Worried both me and the sender. Then it just....arrived. Still no update on tracking site. The package was beat to smithereens, but the contents were ok.
zzzippper
Member
I'll give you 50 cents and a letter...no, I'll give you a whole DOLLA and a letter. Please deliver the letter to my aunt in Seattle.
