I justed updated 2 days before she left and charged bat. to full charge.Battery goes for about 2 days so 6 hrs should not have been problem.Wife said now screen will come up and say its reading maps then just go blank.Dont even try to get garmin 35 minute wait on phone and still nobody I just gave up and tried their on line support.From what Iam getting when I hooked up for the new downloads from garmin they had some problems.Support said I can rebot to my comp. and try a few things they suggest and if that doesnt work to send in!