I Got So Mad, I Couldn't See Straights!

SW MP15

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There's a little grocery store by my house. I go there because it's easier for me to run in than the Krogers or Walmart market.

So I was buying about 6-7 items and wasn't paying attention. Just putting my stuff on the checkout counter. And then turned around to see a elderly lady in front of me digging in her purse. I figured like most ladies do?

Then I saw the cashier and she was mad. I could see it in her face? She said to the ole ladiy your still $3.40 short. You'll have to put some of this stuff back! In a very hateful voice! I have other customers behind you. I turned around and I was the only one? I said I'm not in a hurry. And I said she's OK. So the lady kept digging in her purse. The cashier said it again. Even Louder You'll have to put some of this stuff back, in even a more hateful voice! That made me mad.

I said, Oh No She Don't! And I pulled out a $10 dollar bill, out of my money clip and basically threw it at the cashier and said that should cover it! And the ole lady didn't know what to say? And then I told the cashier to give her the change! The cashier slammed her drawer shut I could tell it made her mad! GOOD, I didn't care!

The ole lady really never said nothing to me? And put her 2-3 bags in her cart and left. Probably too embrassed? I didn't care! I didn't do it for a THANK YOU!

So Miss Smart Elick slammed my stuff in a bag. I paid for it. And said, Why were you so rude to her? Her exact words were, "I'm sick and tired of these Old People always doing this!" I said, I Pray To God you never get old or have to struggle with a fixed income. And I started to call her a few choice cuss words? But I didn't want to give her the pleasure! Or drop to her level.

So I said I need to see the manager! So she pointed behind me? There stood the manager. I said is this the way this store treats its customers? And that I've been trading there since it opened 10 years ago. And never had such a hateful experience! All the manager would say over and over I'm Sorry Sir, I'm Sorry Sir! I told her I wanted the General Managers Number and she wrote it down and gave it to me. So I just called and left a message with his assistant. Maybe I'll be calmer when or if he calls back?

I've been blessed all my life! $10 isn't going to make or break me. I was always taught to respect my elders. No matter what. I was always taught to say yes mam, yes sir. And still do. I'm NOT going to mistreat or standby and let someone mistreat a little ole lady, because they can! I had been the check out girl, I would have skipped lunch, took my lunch money and paid for it out of my pocket. That's just me?

I hope I get her fired. Let her go abuse someone at Walmart? If this stores customers are mostly older people as she said, it's obvious she can't deal with them?

I know, I know! It wasn't any of my business! I know, I know I shouldn't have butted in. But it broke my heart seeing that lady standing there shaking and trying to dig change out of her purse! It was obvious she'd already gave her all her bills. And the cashier just kept getting louder and louder. It embrassed me! If the tide was turned. I'd hope someone would do the same for me or my wife?

Rant Over!!!
 
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We shop at Publix. It is a Florida based company mainly in the SE section of the Country.Ranked in the top 3 give or take.

Something like this would never, ever, even begin to happen!

Management is so good that the Corporation is studied in Colleges,

Ask someone where something is, they do not tell you they will walk with you to show you the exact place!

"Where shopping is a Pleasure":)
 
I know, I know! It wasn't any of my business! I know, I know I shouldn't have butted in.

Oh no, you did the right thing. Good for you and the ol' lady that you made it your business.

I can't stand disrespect, arrogance, lack of manners and when people are condescending.
 
You are an example of what is lacking in today's society. Everyone is going to get old someday and these young people today have no respect for anyone but them selves. You are to be admired and thanked profusely. You are a good man!
 
Quick Update:

Just got off the phone with the Regional Mgr. He was VERY nice and apologized. I told him what happened and he said he had already talked to the store Mgr. And assured me it would be handled from his office. Of course he couldn't tell me what was going to happen. But kept saying over and over, she would be dealt with? I Just told him she was VERY VERY rude to me and too the Lady and that concerned me. and there was NO Call to treat any Customer in that fashion. And I told him that I hoped HIS MOTHER didn't shop there? And I also said if it wasn't handled, I would go on every Social Media known to man and Blast the store and give the name and address of the store. And My Account of what happened. He said it wouldn't come to that. He would personally deal with the complaint. And send me a letter to what action has taken place. And I left it like that.

She'll probably get wrote up? Big Deal! I hope No One ever treats her Mother like that!
 
Today is the 4th of the month, The Little old Lady's (LOL) Social security check probably won't hit direct deposit until midnight (if she is lucky). You made use all look more like humans!

Ivan
 

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