Shame on some of you guys . . . the uninformed folks have to learn somehow and from somewhere.
Take out the word "handgun" and replace it with "power saw" and that would be me. When I walk out of a hardware store I only hope the experienced carpenters aren't as harsh.
Do you go into the hardware shop with an arrogance that says, " I know everything and you can't tell me anything?" That's what I see occasionally in the store where I work. Actually, most people are polite and appreciate assistance, but the ignorant ones are the ones I tend to remember.
When I don't know about something, I ASK FOR HELP, not tell everyone within earshot that I know it all.
I have found that some of the best customers are women who know very little about guns and are willing to admit it. They have no pretense and accept instruction willingly, without their egoes getting in the way. I also suggest they get Rolan Kraps book, "GUNS 101." He's David Steier in real life and has a very informative book for people starting out with guns.
Once, a guy came strutting into the shop with his wife/ girl friend, saying he wanted a Desert Eagle. I happened to have one that needed a rear sight. W hen he grabbed it, his eyes widened and he commented that it was heavy. I just said, "yes it is." and showed him something else.
Quite often, I have customers tell me that the people in our store are "very nice." I politely tell them that we are as nice as our customers let us. If they treat us like scum, we tend to return the favor.
All that being said, you REALLY can't fix stupid. Had a guy come in, looking for a 33 round mag for his gun. I asked him what kind of gun. He said "Nine Millimeter." I asked what brand of gun. He said, "Nine Millimeter." I explained that I couldn't get him a mag unless I knew which company made it. He got irate and stormed out the door.