Well, Eyegots, interesting perspective. I may have mentioned that I'm kind of new to this, which is why I started this thread, to find out if I was being unreasonable or if the LGS was. I will say that it does sound like it may have been an unreasonable request, however, everybody that supports that also says things like "It might scratch it" Or "It might be a tough take down." or even "This is not a customer service issue------this is over-analness and unreasonableness of a "potential" customer, and the reality of running a business." is not taking into account that I was specifically asking about an M&P, that he had already taken out of the case and racked the slide. To me, that puts about as much wear and tear on the gun as field stripping it.
I didn't want to look at the insides, I wanted to see if it was like my M&P .22 or my Shield.
I will also say that I used to own my own business and was an owner/operator and the single employee most of the time. I charged a bit more then my competition, but routinely had customers tell me that they were recommended by the competition. I built the company up on reputation and providing excellent customer service. I rarely advertised and relied on word of mouth.
Now, I also noticed, Eyegots, that you still, in your very informative post, whether you think field stripping a fire arm, specifically a M&P .22c would make it be considered used, to a future purchaser.