New Model 69 back to S&W*update 3/29/17*

[7tenz]

>>3/29-Got off the phone with S&W and it's repaired, I hope. It's been in the shipping dept for 2 days. Said they repaired the yoke.

Do warranty repairs normally take a month?<<

I was playing with my brand new Model 69 44 mag when I got it home (Friday, Jan 13th) and after a while I noticed the front crane lock no where near engages the indent on the cylinder ejection rod shroud. In fact it misses the protrusion that is supposed to compress the ball bearing just before it is fully closed.

They sent me a shipping label pdf file and I sent it out via FedEx today. I'll keep you posted as to how they handle it.

 

[Ashlander]

Yes, please keep us posted. That photo is a good one. I can't help wonderin what the fix would be. Maybe they can just replace the barrel sleeve.

 

[Jul]

Looks like the barrel Shroud is way out of alignment.

 

[glenwolde]

Did you see this thread..

http://smith-wessonforum.com/s-w-revolvers-1980-present/360108-anyone-new-model-69-a.html

 

[StakeOut]

There's no fixing that.That's a crack in the frame.

You should get a new gun with your original serial number.

 

[7tenz]

Yes, please keep us posted. That photo is a good one. I can't help wonderin what the fix would be. Maybe they can just replace the barrel sleeve.

I'm a crappy photographer, just got amazingly lucky with a cell phone.

 

[Bullet Bob]

"That's a crack in the frame."

My eyes must be worse than I thought.

 

[7tenz]

There's no fixing that.That's a crack in the frame.

You should get a new gun with your original serial number.

Where do you see a crack? If it is then yea, they owe me a new gun. It was bought brand new and I never fired it.

 

[7tenz]

Looks like the barrel Shroud is way out of alignment.

The shroud is keylocked in and the barrel tightened against it. The shroud cannot be canted.

Update w/pic-Look at the #1 area.

 

[Jul]

The shroud is keylocked in and the barrel tightened against it. The shroud cannot be canted.

If that's the case then the Ball in the crane is worthless. It looks to me as if the Shroud should be turned counterclockwise a tad. Just saying.

 

[Jul]

This is what it should look like I guess? Not doing much by the looks of it. Damn...And I came this close to buying one today.

 

[Gripgrabber]

Wow that's crazy! I will have to look for that as I am on the hunt for a 69 myself
Good luck
SEMPER PARATUS

 

[Engineer1911]

We have a new standard for "Close Enough" .

 

[stykshooter]

I was just checking my 69. I think what the problem is that the ball bearing isn't protruding enough to engage the slot at the bottom of the ejector rod shroud. Your bearing seems to be recessed somewhat while mine is at least 50% or more proud of the bushing. I imagine it is probably as simple as a spring problem inside the recess below the bearing. Mine has a wicked strong spring pushing it out.

 

[BKDinTexas]

You do understand that the ball bearing is not supposed to set fully into the indentention/groove in the shroud. It is offset on purpose, the purpose being to avoid possible slack or wiggle if the notch was/is not perfectly sized. It is actually designed that way and allows for wear over time as well.

 

[7tenz]

You do understand that the ball bearing is not supposed to set fully into the indentention/groove in the shroud. It is offset on purpose, the purpose being to avoid possible slack or wiggle if the notch was/is not perfectly sized. It is actually designed that way and allows for wear over time as well.

May be, but mine makes no contact anywhere.

 

[7tenz]

I was just checking my 69. I think what the problem is that the ball bearing isn't protruding enough to engage the slot at the bottom of the ejector rod shroud. Your bearing seems to be recessed somewhat while mine is at least 50% or more proud of the bushing. I imagine it is probably as simple as a spring problem inside the recess below the bearing. Mine has a wicked strong spring pushing it out.

Yes, I see that. I went back to the store to look at the display model 69 and it is closer to engagement than mine, but still off a little.

 

[7tenz]

Wow that's crazy! I will have to look for that as I am on the hunt for a 69 myself
Good luck
SEMPER PARATUS

Good idea.

I bought a 1006 back in the 90's that had a gouge in the barrel. They replaced it ok, but still maybe I'm just not lucky having to deal with two warranty jobs.

 

[7tenz]

I was just checking my 69. I think what the problem is that the ball bearing isn't protruding enough to engage the slot at the bottom of the ejector rod shroud. Your bearing seems to be recessed somewhat while mine is at least 50% or more proud of the bushing. I imagine it is probably as simple as a spring problem inside the recess below the bearing. Mine has a wicked strong spring pushing it out.

That may be possible too. Over in calgun forum one other 69 owner showed a pic and his detent ball, or is it a plunger, seemed to protrude s little more also. I did try oil and working it in but to no avail.

 

[PatriotX]

Mine is clocked the same as yours, but the bearing protrudes much more. It only engages one side of the groove, assisting in lock-up when closed.


I bet S&W will make this right quickly.