New Policy on returned 15-22's ???

[fbauer]

My 15-22 came back today from S&W with new blue spring and "updated". However I sent them 2 magazines, one original and one purchased from them. They sent back one of my originals and one new series (22 LR -25 rounds), When I inquired why they did not replace both, here is the reply I got.

"The old series mags still work with the firearms. As a courtesy they replace 1 mag always but the old mags do function with the gun."

Has anyone else only had one magazine replaced?

 

[HalfSwiss]

Hmmm, wonder if they are trying to mitigate a major magazine shortage?

 

[spoolinitup33]

My 15-22 came back today from S&W with new blue spring and "updated". However I sent them 2 magazines, one original and one purchased from them. They sent back one of my originals and one new series (22 LR -25 rounds), When I inquired why they did not replace both, here is the reply I got.

"The old series mags still work with the firearms. As a courtesy they replace 1 mag always but the old mags do function with the gun."

Has anyone else only had one magazine replaced?

Do you have to send the magazines with the rifle? I'm about to send mine in whenever I get the shipping label, but I wasn't sure if I should send the mags or not. I have three, two of them I bought from 44mag.com. Will they only replace one of them or what? Or will they send a new magazine if I don't send any mags with the rifle?

 

[chuck s]

All six (6) of my "old" magazines work fine. I send none with the weapon back in December and got two (2) "old" magazines back.

-- Chuck

 

[spoolinitup33]

All six (6) of my "old" magazines work fine. I send none with the weapon back in December and got two (2) "old" magazines back.

-- Chuck

Oh so they will just send you a new magazine when they fix the rifle? That'd be sweet to get another one. I don't think I'm going to send any of mine with the rifle, they work fine for me.

 

[rickyblaze]

When I sent mine back for repairs on the 8th of March I sent them an old stlye magazine. I even mentioned in the letter to them I would appreciate a couple newer version mags. When my rifle came back it only had one magazine and it was the newer version. So they only swapped mine out with a new one. No extras were sent

 

[dakewlndn]

In the instructions that came with the Fed Ex Label
It specifally said to send your magazine in if your going is goin in for FTF and FTE's

 

[jimbosyn]

I just sent in my two old style mags today. They consistently jam with any ammo. I have one newer style mag that _never_ jams. The cs rep told me they would swap them out. I included a note asking for a free mag for my trouble. As long as I get two new functioning mags, I'll be happy.

 

[jbucknut]

I guess I ruined it for everyone else. I sent in 5 old style magazines with my rifle and asked them to update the rifle and magazines. They sent me 5 of the new style magazines back. They must of just changed this policy since it hasn't been more than 2 weeks since I got my rifle and new style magazines back.

 

[snakepit]

When I read all these post about the old vs new magazines and 15-22's jaming I keep wondering when my problems are going to start. I have had my rifle about 4 months, have two old style and two new style clips, have fired over a thousand rounds consisting of 5 different brands, both regular and hollow point and even some shells that were 10+ years old and have had only a couple of jams. Slow fire and rapid fire does not seem to make any difference it just keeps working. My friend was having some problems and when I showed him how I load my magazines his problems went away. I am extremely happy with my 15-22 and have recommended it to several people. It would be nice to know why some people are having problems.

 

[Roadster Guy]

I sent mine back a couple of months ago because of a concern with the bolt guide rail ends. It fed with no problems, so I did not send a magazine with it. It came back with the original concern repaired, new blue springs and a new type magazine. After shooting both types of magazines (3 old, 1 new), I can see no diference in operation, if you screw up loading the new one, it will malfunction also.

 

[RazorClose]

Got mine back yesterday with all blie springs & 4 mags replaced.

Mags have 10rd printed on them now.

 

[PapaSpanky]

I got a new replacement mag back when I sent my old one in with my rifle, but no freebies that others here have enjoyed. I didn't ask for any in my letter, but I did mention that this weapon was purchased so I could become familiar with the AR platform and eventually I would be buying a "big boy" AR in the future. I thought they would have tried to woo a potential repeat customer a little more, but no. Not even a sweet nothing in my ear.
(btw I didn't actually say "big boy AR" in my letter, maybe I should have)