Rastoff
US Veteran
Well, that will depend on what's on the label and what's actually on the gun, doesn't it?
new Sport 15 mislabled: 1/9 v. 1/8 5R = not happy
- Thread starter AreWeNotMen?
- Start date
schgsd
Member
Rastoff
US Veteran
No, we need someone to go to the store and look at one on the rack.So we need someone to take one for the team then.
1HUNTERATWORK
Member
After the second, who remembers the first?
NJEMT911
Member
I just bought mine new and on the handguard label is says "1 in 8" twist, 5R Rifling" but the actual barrel on the rifle is a 1/9.
That's why I called them and they offered me a full refund but I took a free M&P nylon rifle case instead. I think it's a fair compromise..
cyphertext
US Veteran
They offered a full refund... if you were truly unhappy, that would have been the best solution. However, you compromised and received a gift and are happy... Happy customer, problem resolved.
JaPes
Member
Let's see...
From S&W's perspective, it probably was less expensive to give and ship you that bag than it would have cost them (labor, shipping) to process a return on the rifle.
I'm not saying that the Nylon Rifle case is a bad choice. I guess if you were truly unhappy with the 15-Sport 1:9 you would have returned it.
- S&W Nylon Rifle Case = $120 MSRP. That's S&W distributing them to a retailer. So S&W is the distributor... figure that bag cost S&W about $40
- 16" 1:8 5R Melonite Treated barrel with a .223 Wylde Chamber (closest I could find) = $210 from a retailer. I'm guessing a margin of 10%. Maybe that barrel cost the retailer about $190. Distributor/manufacturer cost $140.
From S&W's perspective, it probably was less expensive to give and ship you that bag than it would have cost them (labor, shipping) to process a return on the rifle.
I'm not saying that the Nylon Rifle case is a bad choice. I guess if you were truly unhappy with the 15-Sport 1:9 you would have returned it.
NJEMT911
Member
I thought it was a good compromise.. At first they only offered me the refund or 2 free PMags.. When they told me that the mags were on backorder, I asked if they could substitute the case instead since I have plenty of mags already and need a case for it. They said that would be fine. So.. That's what I agreed to. I'm a very satisfied customer and will continue to be loyal to them.
ChattanoogaPhil
Member
- Joined
- Oct 18, 2009
- Messages
- 14,601
- Reaction score
- 20,622
My guess is that 99% of those who buy a Sport do so because of price. S&W offering to refund full retail is quite good, but I'm thinking that the offer would rarely be accepted. That they also offered free stuff as an alternative to returning the rifle is an effort to keep the customer smiling. S&W is a class act.
JaPes
Member
I didn't imply that was a bad thing. IMO, the 15 Sport 1:8 or 1:9 is an excellent rifle. Anything free on top of that is a bonus.
Rastoff
US Veteran
Here, I put the whole string together so you could see it all in one post. We were talking about the 15T, but you bought a Sport. Different guns. The 15T is still listed on the S&W website as having a 1:8 twist rate where the Sport now has the 1:9 listed on the website. M&P15 - Smith & Wesson
NJEMT911
Member
Either way, my sport was mislabeled on the hand guard label too and they took care of me.
schgsd
Member
I diverted a little from the thread, because what I was wondering is are there 1:8 twist 5R barrels still in existence at S&W.
Having seen things manufactured for many years, I'm betting there's a few boxes of them somewhere gathering dust in a corner. Perhaps a cosmetic fail in QC for one reason or another. Maybe just not enough to fire up an assembly line long enough to justify the time and effort.
If there are, and S&W is now watching this forum because of the recent mishaps with labeling, might I suggest that S&W offer them first to those of us here in the M&P Rifles Forum.
NJEMT911
Member
I diverted a little from the thread, because what I was wondering is are there 1:8 twist 5R barrels still in existence at S&W.
Having seen things manufactured for many years, I'm betting there's a few boxes of them somewhere gathering dust in a corner. Perhaps a cosmetic fail in QC for one reason or another. Maybe just not enough to fire up an assembly line long enough to justify the time and effort.
If there are, and S&W is now watching this forum because of the recent mishaps with labeling, might I suggest that S&W offer them first to those of us here in the M&P Rifles Forum.
Well, the rep told me that they don't make the 1/8 5R barrel anymore but, the clearly do because it's available here: Product: Model M&P15T Upper Assembly
So, I don't know if the reps even know what they're talking about. I might call them back and point all that out and see what they say..
Rastoff
US Veteran
The website cannot be trusted for accurate information. As an example, they had the M&P listed in .357Sig for a long time after they were discontinued.
cyphertext
US Veteran
No, the MOE rifle has a barrel made from 4150 steel vs. the 4140 steel that came on the Sport and the 15T. Same twist rate and rifling, but different barrel.
schgsd
Member
Someones gotta take one for the team and buy a 15T so we know. 
Rastoff
US Veteran
Again, no they don't. All it will take is someone to go to the store and look at one. No buying necessary.Someones gotta take one for the team and buy a 15T so we know.
Similar threads
