Nominations for the worst company you have dealt with

[chief38]

I'll start!

For 6 months now we have been trying to get our cable TV working so we can actually sit down and watch something without having to reboot or spend an hour on the phone with Xfinity having them remotely send signals to our boxes. I have replaced half the equipment, upgraded my internet speed, spent hours and hours straining to understand foreign Xfinity reps. that I can barely understand, done many online chats, spoken to computers via AI and had few visits to the actual cable store. So far all this has been for naught! This company has frustrated me like no other - try and speak to an actual person........ forget about it!

Fast forward till today's visit from the cable company once again. This time they found faulty connections outside our home, faulty connections inside our home, a bad HDMI cable, a bad wireless box and now that has all been corrected (supposedly). He left our home around 7pm and said what he did today should fix the issue. We'll see.............

Anyway, I nominate Xfinity / Comcast as the worst company to deal with that I can recall - at least over the past few years. Their employees out and out lie, deceive, misinform, have little knowledge of how their own system is supposed to operate and never ever call you back when they say they will. The ONLY good part is that our community is large enough to have negotiated a great deal price wise for the packages and equipment we receive. Most of my neighbors do not have issues to this extent and I just hope what they did here today was the fix!

 

[LVSteve]

That's a lot of bad connections. How old is the cable setup in the area? I wonder how many bad things in your house were "cover" for issues in the street. Getting any cable company to admit that the issue is in their stuff in or up the street is hard work. At my old house it took weeks of badgering to get them to look at one of their distribution boxes. Turned out the A/C was dying, and that was why the Internet and TV got flaky every summer afternoon.

 

[AlHunt]

For 6 months now we have been trying to get our cable TV working so we can actually sit down and watch something without having to reboot or spend an hour on the phone with Xfinity having them remotely send signals to our boxes. I have replaced half the equipment, upgraded my internet s

You're better off not watching television, anyway.

 

[STCM(SW)]

With my wife gone for almost two years I have nothing better to do except this web site and banking on line and watch TV.

 

[6518John]

Bank of America, hands down.

 

[Breakaway500]

Tufts followed closely by USPS

 

[OutAtTheEdge]

In the same general vein, my experience with Brightspeed was absolutely horrendous. We had a landline as well as internet with them for years. We experienced frequent internet outages, and they had a tedious process for trying to determine if it was our modem/wifi router, or if they had a general area service outage. It was always the latter, but they usually started by saying there was none that they were aware of. The final straw for me was when they told me it was our modem that needed resetting, talked me through the process, and at the end when it still wasn't working, they told me it had to be because they had just told me how to do it, essentially said I was wrong, then hung up on me.

A close contender for worst customer service is Walgreens pharmacy. Poor staffing, outrageous prices, sketchy hours, and incompetent employees pretty much describes them.

 

[JET4]

I will say USPS

 

[ladder13]

Third USPS

Communication providers CS.

 

[zeke]

Any phone, cable or internet company i ever had.

 

[pharmer]

So many: AT&T, Charter Comm, LG, the list goes on. No company has an "800 number" any more and if they do it's some poor schlub, who is barely able in English, in a rice paddy feeding chickens telling me to "have a nice day." Joe

 

[eb07]

USPS

 

[dockmurgw]

I wonder how many bad things in your house were "cover" for issues in the street.

Bingo! I had a similar issue a few years ago with my DSL. After multiple complaints the phone company sent out a tech, they found high resistance / corroded connections out on the street. This was after weeks of on the phone tech support constantly telling me it was the interior wiring in the house.

 

[375hh1973]

You're better off not watching television, anyway.

Why?

Hard to watch Hockey Playoffs on TV without watching TV

 

[Shootgood]

Usps. I quit using them for long guns. The long guns would often sit at a distribution center for weeks at a time before moving. A handful of guns took over a month to reach their destination. They made excuses ranging from the large boxes don't go through a machine and need to be sorted by hand to the usps has combined facilities and they are overwhelmed. I mailed a winchester to Florida last year and it went to Puerto Rico instead. It eventually made it back to Florida, but took forever because they delivered it by plane originally, but it was shipped back to Florida by boat. The usps stopped updating tracking numbers also (not scanning at every destination) its a complete mess on top of damaging guns. FedEx has been a ton better.

 

[tlawler]

Carnival Cruise Lines. Back in 2005, the wife and I took our first cruise. We bought a massive American Tourister suitcase and packed it full of nice clothes to wear on the cruise and the ports of call. They accidentally put it on the sister ship, the Victory, instead of the Valor which we were on. They gave us a $250 per person credit to buy clothes in the gift shop and said they couldn’t retrieve the case until we returned to port in Miami. I was lucky because my dive bag made it onboard and I had several pairs of shorts, a couple of swim trunks, and several t-shirts that wouldn’t fit in the big case. Mrs tlawler was not so lucky. Literally everything she packed for a memorable first cruise was AWOL. The ships stores all had CC Lines branded stuff that was for for the Lido deck and not much else. They comped us formal wear for the formal dinner night, which for me was a tux…so I looked like all the waiters!

When we returned from the 7-day cruise, our suitcase was waiting for us in the back corner of the terminal, which took them quite some time to locate. It had broken open, or been forced open and was held shut with several wraps of duct tape with clothes spilling out everywhere. Everything in the case was damp and mildewed…a total loss, case and contents. Carnival was absolutely no help, blaming it on the stevedores at the port and accepted no responsibility, despite mrs tlawler writing several letters to Carnival and even one to the president of CCLines. Best we got was “we are really sorry, but you should have purchased the cruise insurance”. Yep…mrs tlawler was trying to do it on the cheap. We’ve been on several cruises since, all on Royal Caribbean, one on Norwegian (never do that one again either), and we always get the extra insurance. Lesson learned.

 

[richrd]

USPS by far

 

[chief38]

That's a lot of bad connections. How old is the cable setup in the area? I wonder how many bad things in your house were "cover" for issues in the street. Getting any cable company to admit that the issue is in their stuff in or up the street is hard work. At my old house it took weeks of badgering to get them to look at one of their distribution boxes. Turned out the A/C was dying, and that was why the Internet and TV got flaky every summer afternoon.

Our home is just over 3 years old! Unfortunately, the original cable and wiring was not done by Xfinity, it was done by the home builder's sub contractor. Originally, it worked better than it has recently and then all the sloppy, loose and improper connections started falling apart. I HOPE yesterday's visit fixed all our issues and we can actually sit down to relax and watch something.

 

[JFthunder]

Heritage Firearms: a warranty is not a warranty when it costs more than half the price of the product to find out if they will work on their product that hasn’t worked since it was taken from their box.

 

[squidsix]

Ceiner.
.22 Conversions of many handguns. If you get one, and a good one, it's good.
If you get a bad one, or if you pay and you DO NOT get one, do yourself a favor and let it go. Whatever it cost, just assume that money is gone forever and look for something else.