Doesn’t matter what a service cost, reasonable or not, mistakes should not happen. Doctors deliver hundreds of babies but what if it’s yours that he drops on their head, we made thousands of tires daily at the tire plant but what if it’s the one that blows out on your car or won’t hold air, and do you smile at a waitress that forgets your order because she was so busy. Yes, all of us make mistakes but most of us were taught not to make the same one twice and put something in place to prevent it from happening again. Recently I ordered boxes from USPS. They shipped right away, got within a hundred miles of me and sat there for a month. After trying to talk to a real person at customer service, I finally gave up and ordered more. They arrived and then the first order arrived. Since USPS took on Amazon deliveries, a lot has changed. My use to be nice mail lady told me yesterday that I order way too much and it was partially my fault she wouldn’t get home until dark.