Tandemkross trigger voids warranty on Victory?

[32icon]

Hi All,

As we all are ware, the Victory was designed with after market parts in mind; hence the relationship with Volquartsen prior to releasing the Victory. Later Tandemkross decided to provide accessories for the Victory (independent of a relationship with S&W, however.) My question is this: if I decide to change out the factory trigger for a Tandemkross trigger would this void my warranty? Or could I just reinstall the factory trigger before sending in my pistol should I ever need repairs? Does anyone have experience with this? Thanks!

 

[0849]

Hi All,

As we all are ware, the Victory was designed with after market parts in mind; hence the relationship with Volquartsen prior to releasing the Victory. Later Tandemkross decided to provide accessories for the Victory (independent of a relationship with S&W, however.) My question is this: if I decide to change out the factory trigger for a Tandemkross trigger would this void my warranty? Or could I just reinstall the factory trigger before sending in my pistol should I ever need repairs? Does anyone have experience with this? Thanks!

Generally speaking, I think it is a bad idea to make any change that you would want to undo before sending a pistol back to S&W, seems like sort of tricking them, which I think is unethical. S&W has a history of treating owners of their products very well with their customer service and I do not think it is a good idea to be deceptive in any way when sending something in to them. The way I look at it when I send something in to them I feel obligated to be completely honest, but that is just me, other people may feel differently.

 

[Targets Guy]

I'd give their CS a call.

 

[32icon]

Generally speaking, I think it is a bad idea to make any change that you would want to undo before sending a pistol back to S&W, seems like sort of tricking them, which I think is unethical. S&W has a history of treating owners of their products very well with their customer service and I do not think it is a good idea to be deceptive in any way when sending something in to them. The way I look at it when I send something in to them I feel obligated to be completely honest, but that is just me, other people may feel differently.

Thanks for responding. There wasn't any deception with this post. I simply wanted to know if I'd have to change it back or is it simply okay to do. That's all. I've been hearing different things about their warranty policy and even when I read it, it's not concrete so I was simply asking more experienced people who may have had this dilemma if it is okay to do. That's all.

 

[32icon]

I'd give their CS a call.

That might be the best thing to do before I do anything at all. In fact, I was going to send it to a gunsmith to get the work done, but I wanted to know if others have had any experience with this. Thanks.

 

[HCH]

If the problem requiring warranty service was not related to the trigger, I would have no qualms reinstalling the original parts to avoid having them removed and replaced at the factory. Nothing deceitful in my book.

 

[haertig]

You certainly don't need a gunsmith to install the TandemKross trigger, if that's what you meant. It's a simple drop in replacement you can do yourself.

The reason to remove after market parts from a gun before sending it in for service is not to deceive, but to make sure you still have your after market part after the gun comes back. Some manufacturers will remove aftermarket parts and replace them with factory parts. You might be lucky and they would return your aftermarket part, or you may not be lucky.

If your aftermarket part damages the gun, sure, you should be honest and tell the manufacturer that. But an aftermarket trigger is not going to do that. Now, if you installed an aftermarket trigger and then sent the gun back to S&W complaining that it was slam-firing, you might well expect a denial on the warranty claim. Or it may come back to you with a factory trigger installed, no sign of your aftermarket trigger, and a note that says, "See, it doesn't slam-fire any more!"

 

[32icon]

If the problem requiring warranty service was not related to the trigger, I would have no qualms reinstalling the original parts to avoid having them removed and replaced at the factory. Nothing deceitful in my book.

Precisely my point. I certainly wasn't trying to be deceptive in any manner.

 

[32icon]

If your aftermarket part damages the gun, sure, you should be honest and tell the manufacturer that. But an aftermarket trigger is not going to do that. Now, if you installed an aftermarket trigger and then sent the gun back to S&W complaining that it was slam-firing, you might well expect a denial on the warranty claim. Or it may come back to you with a factory trigger installed, no sign of your aftermarket trigger, and a note that says, "See, it doesn't slam-fire any more!"

This makes total sense. Thank you for responding.