I place an order with Tyler T grips in August. I have not received it and have called numerous time, left messages and text the phone number. No response. My check was cashed in August. website says 6 to 8 weeks. Anyone else have orders with them taking that long and not calling back. Thanks
Tyler T grips order
- Thread starter ifjpm
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Need a sarcasm emoji!
Oh what I wouldn't give for a sarcasm emoji right now!
Why no ..... nobody's ever reported a delivery or communication problem with Tyler.
Not sure they've ever totally failed to deliver but .....
Oh what I wouldn't give for a sarcasm emoji right now!
Why no ..... nobody's ever reported a delivery or communication problem with Tyler.
Not sure they've ever totally failed to deliver but .....
Lot's of members have had similar experiences with their poor customer service. They are a small, family owned operation that happens to make a high quality item that is in great demand. On the upside, they do seem to actually get around to delivering. Even though you have been patient, a little more may be required. I have received two orders from them in the past, even after their responses and delivery times were reported on this forum to be deficient. It will show up unexpectedly in your mailbox ... sometime.
Fishinfool
Member
Figure, about spring of 2021. Or thereabouts....
Larry
Larry
Absalom
SWCA Member, Absent Comrade
Here are some lengthy threads just from this year. Happy reading! 
http://smith-wessonforum.com/s-w-re...7568-tyler-t-grips.html?627568=#post140882580
http://smith-wessonforum.com/s-w-re...8454-tyler-t-grips.html?618454=#post140769170
http://smith-wessonforum.com/gun-le...s-what-do-you-know.html?621083=#post140802789
http://smith-wessonforum.com/s-w-re...7568-tyler-t-grips.html?627568=#post140882580
http://smith-wessonforum.com/s-w-re...8454-tyler-t-grips.html?618454=#post140769170
http://smith-wessonforum.com/gun-le...s-what-do-you-know.html?621083=#post140802789
Join the crowd. I have seen many posts here stating the same concerns. Few people follow up with the "I received my stuff" post, but they eventually go quiet with no threats of violence, so I assume they eventually received their order. My order took so long that I forgot about it and was surprised when I got it.
I'm somewhat confident that patience will be your friend when dealing with Tyler T and their nonexistent customer service. Some say that the most effective way to get the items is on the secondary market auction sites. Patience is needed there too while waiting for a reasonable price.
Texas Star
US Veteran
What's that similar brand that delivers promptly?
Alpo
Member
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I sure hope that you're right.....I got together with a couple of buddies and we ordered several back in February of this year. We've left many messages and texts; Tyler-T has been completely incommunicado.
They have the gestation period of an elephant.
The_Truth
Member
Worth the wait. I haven't ordered from them in a few years and am fully aware of the wait time but plan on buying about 5 of them in the next couple weeks. Hope to get them by Summer 2021.
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The Tyler guy is a marketing genius and should be commended. He sells a product that few need but many want; he does this at his convenience and never has a shortage of customers. What more could a business owner want than a success story like that?
Rather than complain about long delivery waits, why not make an offer for the business?
Rather than complain about long delivery waits, why not make an offer for the business?
UncleEd
Member
What's all the fuss?
I sent in a check on Oct. 1 2020 for
three Tyler Ts. Got them on Oct. 9.
Now preparing my Christmas list
to send to Santa Claus at the North
Pole. Warning, he only delivers on
Dec. 24 late or very early Dec. 25.
And he only delivers if you've been
good.
I sent in a check on Oct. 1 2020 for
three Tyler Ts. Got them on Oct. 9.
Now preparing my Christmas list
to send to Santa Claus at the North
Pole. Warning, he only delivers on
Dec. 24 late or very early Dec. 25.
And he only delivers if you've been
good.
Model 15-4ever
Member
You don't seriously expect anyone to believe this.
That business is completely dishonest. Right on the website it gives you a number to call, leave a message, or text. It's a scam, the business does not respond to any attempts at communication. The voicemail box is usually full, and he doesn't reply to those or texts.
The website claims in an October 2020 "update" that they are working on the August orders. How about the February orders that are still undelivered?
They can be a small family owned business - and that business is called fraud. They send out a few pieces of product here and there to claim that they are legitimate, and meanwhile spend all the money they are taking in.
A friend is contemplating a criminal fraud complaint against them. The fraud is cute in that they only accept a check, and the amount is usually not enough to go through the hoops to try and collect. Plus they are accepting money from all over the USA and are located in the middle of nowhere.
Absolutely do not send any money to that company unless you enjoy being a victim.
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Absalom
SWCA Member, Absent Comrade
The whole company appears to be one guy by the name of Bryan Mathews, who incorporated under the name Tomahawk Grips LLC. I know his website keeps using "we", but the general opinion seems to be that he is it, and does this in his garage on the side besides a real job.
There are stories that he is related to Tyler. But the new Tylers are really replicas just like the BKs. If you want "original", start hunting e-bay, Gunbroker, and gun show bins for adapters with the little boxes that say "Melvin Tyler" on them
There are stories that he is related to Tyler. But the new Tylers are really replicas just like the BKs. If you want "original", start hunting e-bay, Gunbroker, and gun show bins for adapters with the little boxes that say "Melvin Tyler" on them
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You know, if Tyler-T was like the fine holster makers out there that have a many-month or year backlog and state the current wait-time on their web sites, I wouldn't be concerned. I would patiently wait.
But, to have Tyler's web site state a few week delivery time and now with it being 9 months, the check was cashed, and after contacting them multiple times, there is NO communication back to the customer; what else am I to believe?
But, to have Tyler's web site state a few week delivery time and now with it being 9 months, the check was cashed, and after contacting them multiple times, there is NO communication back to the customer; what else am I to believe?
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Model 15-4ever
Member
Tomahawk Grips LLC is registered in the State of Oklahoma. The registration is listed as "Cancelled" as it has not filed it's annual report in 3 years. The following is a link to the Oklahoma Secretary of State official site:
corpInformation
The registered agent is Bryan Matthews, 2444 Wingo Drive, Harrah, OK 73045.
This address is within the confines of Oklahoma County, OK. Complaints for fraud and petit larceny are handled by the Oklahoma County Sheriff Department, Patrol Bureau. They will take a fraud complaint over the phone from victims from outside the area. The phone number is (405) 869-2501.
What is posted here is all public information.
corpInformation
The registered agent is Bryan Matthews, 2444 Wingo Drive, Harrah, OK 73045.
This address is within the confines of Oklahoma County, OK. Complaints for fraud and petit larceny are handled by the Oklahoma County Sheriff Department, Patrol Bureau. They will take a fraud complaint over the phone from victims from outside the area. The phone number is (405) 869-2501.
What is posted here is all public information.
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