Rodan
Member
I know the owners of Tyler T. I will talk to them and see if I can get a reasonable response.
Just tell them to put a realistic delivery time on their website.
I know the owners of Tyler T. I will talk to them and see if I can get a reasonable response.
Just tell them to put a realistic delivery time on their website.
While that me may help with their customer relations from that FTC website it appears they would still be in violation of the law.
Did the owners of Tyler kill your dog or something?
You seem to have a considerable amount of animosity towards them.
There are plenty of vendors in the firearms hobby that have wait times as long or longer than Tyler, and nobody threatens them with criminal prosecution.
D
Having actually ordered from Tyler, waited, and eventually received my merchandise, my only complaint is the wildly inaccurate delivery estimate on their site, and the lack of communication. Fix that, and they're just like many other single-source vendors for unique items in the hobby.
If everyone would just stop ordering for about a year,I’d bet he could get caught up with his backlog. But the orders keep rolling in [emoji23]
It’s a great position to be in lol
If everyone would just stop ordering for about a year,I’d bet he could get caught up with his backlog. But the orders keep rolling in [emoji23]
It’s a great position to be in lol
Surprised a larger company hasn't offered to buy Tyler out and turn the business around. Isn't like Tyler is mfg anything very high tech here. Just poor business practices that will catch up with them in the long haul.
I was self employed for decades. The family business had been larger with employees,subcontractors and the attendant headaches. I kept mine smaller and sometimes clients had to wait months before I could get to them. Most would wait,especially the ones I’d done work for previously. It’s a great position to be in.The Tyler guy is a mastermind of marketing, even if he doesn't know it. He offers a product that has greater cosmetic than practical appeal yet it stays in demand. Many who buy from him know the wait will be a long one but they place orders anyway then complain about how long it takes to get them.
The Tyler guy works at his own pace and is not in any way encumbered with modern technology in today's "want it right now" world. That's sort of refreshing. He has more business than he can keep up with. How many of us could be so fortunate with such an endeavor?
Some call the Tyler guy a criminal and accuse him of fraud, but he's not a crook, just slow and "slow" isn't a crime. I'm kind of envious of the Tyler guy.
I was self employed for decades. The family business had been larger with employees,subcontractors and the attendant headaches. I kept mine smaller and sometimes clients had to wait months before I could get to them. Most would wait,especially the ones I’d done work for previously. It’s a great position to be in.
Some call the Tyler guy a criminal and accuse him of fraud, but he's not a crook, just slow and "slow" isn't a crime. I'm kind of envious of the Tyler guy.
Big difference between $30 and $30,000 ;-)
This article by the Federal Trade Commission appears to suggest their business practices are not lawful.
From the link:
requires sellers to have a reasonable basis for claiming they can ship an order within a certain time and details what sellers should do if there is a delay
By law, a seller should ship your order within the time stated in its ads or over the phone. If the seller doesn’t promise a time, you can expect it to ship your order within 30 days.
The shipment “clock” begins when the seller receives a “properly completed order.” That includes your name, address and payment (check, money order or authorization to charge an existing credit account — whether the account is charged at that time or not).
If the seller is unable to ship within the promised time, it must notify you, give a revised shipping date and give you the chance to cancel for a full refund or accept the new shipping date. The seller also must give you some way to exercise the cancellation option for free — for example, by supplying a prepaid reply card or staffing a toll-free telephone number.
If you don’t respond — and the delay is 30 days or less — it’s assumed that you accept the delay and are willing to wait for the merchandise.
If you don’t respond — and the delay is more than 30 days — the order must be canceled by the 30th day of the delay period and a full refund issued promptly.
How to file a complaint.
I'm not an expert, but any alleged violation may be of a civil nature rather than a criminal one. There's a big difference.
I'm not an expert, but any alleged violation may be of a civil nature rather than a criminal one. There's a big difference.