UPS Mail Innovations....

[ChattanoogaPhil]

I rarely order anything that I must have right away, I can wait. And I enjoy saving a couple bucks on shipping too. It's just the head-shaking hopelessness watching what happens once UPS hands off my package to USPS. Maybe if they would't send me a tracking number it would help. That's it. I'll delete the e-mail with the tracking number, and then purge the deleted mail file. Perfect!

 

[NCW Ray]

The "Weakest Link" in any of my order deliveries is when they hand off my package to USPS...I CRINGE every time, my local postal carrier is iffy at best. I'm on first name basis with a guy that lives 3 streets away with the same house number..he gets our mail quite frequently! I'd much prefer to be able to have the option to have UPS make the final delivery.

 

[BaldEagle1313]

I ordered an item and (my fault here) thought UPS Mail Innovations meant UPS would deliver it. NOPE! I have a string of emails back an forth with customer service about the RAM upgrade for the laptop that USPS says they delivered but didn't.

Our carrier is a joke. Doesn't give a single hoot about accuracy. There's a place four streets away (155th vs 159th) with the same house number and I get their mail all the time. I get our next door neighbors mail, they get ours, and complaints to the postmaster fall on deaf ears.

Two days after my email string with customer service there's a knock on the door - one of my neighbors checked their mail after being gone a couple of days and guess what? There's the package with my RAM in it.

 

[Squarebutt]

Our letter carrier is a good guy, and once the package hits town it gets here next day. The screwy part is that we have a major UPS center about 10 miles away, and the brown truck delivers on this street daily. But they send our package 50 miles down the road to another UPS operation, which ships it to the mail sorting center in Hartford CT, then on to our local PO. If a package was two towns away on Monday, we're lucky to see it on Thursday. They're saving money how? Tracking it is frustrating for sure.

 

[brucev]

Sorry to read of problems folks have had w/ USPS. Have had occasional problems with U.P.S. I had occasion to send a Mk. 78 Gibson back to the factory for refinishing, etc. U.P.S. managed to deliver the guitar about three miles from my house at the local Lowes. It was left on a pile of lumber, just exactly where they told me it was left. Is it any wonder I don't particularly care for U.P.S.? Fed. Ex. once delivered a very high grade USGI M-1 from the CMP. Sadly... rough handling left the buttstock severely damaged. CMP certainly didn't ship it in that condition. They replaced it. Cool. Last year I bought 500 .30 cal. FMJ's from a fellow who did a poor job of packaging them for shipment. They arrived in the mailbox. But the cardboard box was damaged in transit. There were 12 bullets in the mailbox and a couple in the grass near the post. All told, I found 498 of the bullets. I figure the shipper simply did a poor job of preparing the package. JMHO. Sincerely. bruce.

 

[ChattanoogaPhil]

Tracking it is frustrating for sure.

It's horrible. It truly is. It's like someone waxing and polishing a car with a .22 cleaning patch, but even slower and more agonizing. Put a PC at GITMO and make the detainees track a few packages. They'll be begging to be water boarded.

 

[Bat Guano]

I have both a PO box and a street address. USPS doesn't deliver to my physical address, and anything that they get addressed there gets kicked back as undeliverable. I order a fair amount of things from Amazon Prime. I never know whether that stuff will come USPS, UPS/FedEx, or, worst of all, "Smartpost" where it starts out with the latter and then goes to the PO.

I hope Amazon's experiment with drone delivery succeeds. I'll give them the coordinates to the corral and let 'em smart-bomb the stuff in.

 

[BLUEDOT37]

I've had mostly poor service with UPS-MI too. Once it gets to town it sits for a day or more before it gets sent to the local P.O. for delivery. One was never delivered (to my house).

The last time I ordered a small package from Midway I was surprised to see they used USPS Priority mail instead of UPS-MI, like they've been using. It was shipped on a Friday & I received it the following Monday, which was faster than past UPS-MI service. I can do without UPS-MI.

.

 

[BigBoy99]

The UPS Store is NOT UPS! My "local" true UPS office is about 60 miles away so it is not convenient to "drop off" packages. However, the UPS Store is right in town but they are VERY fussy about what they will accept for delivery. They will not accept any ammunition nor firearms for shipment. They say they must be delivered to the local true UPS office 60 miles away.

Since I'm not about to drive 60 miles to drop off a package for shipment, I have resorted to sitting in a parking lot by the main road which runs between the UPS office and my town, looking for the brown truck. Once spotted, it is followed to its next stop and the packaged given to the driver. I've discovered that if the package has the pre-paid shipping label attached , the driver will accept it for shipping with no problem.

I've called the true UPS to complain about the The UPS Store and all they say is that each owner/operator can run their store as they see fit.

 

[EugeneNine]

At my old house UPS was nice enough to hide a package under the welcome mat where no one would see it. The package was a table saw (so there was a big huge box taller then the doorknob with the mat on top of it).
Next time I waited at home with the door open and saw the brown truck drive by and went inside and refreshed the tracking page and saw it said no one was home.
Worst was when I had to ship a 149lb lb 20k Proliant server it got to the destination with a big dent in the side about the exact height of the ups truck bumper.
USPS was worse.
They lost my wedding invitation to my parents. We used to walk the neighborhood exchanging all the mis-delivered mail with the neighbors.
The worst was when I had a USPS tracking number that ended at my local post office. The local post office directed me to the 800 number.
I called the 800 number and got a tracking number for the call and a promise of a call back with 48 hours.
I called the 800 number a week later and got a tracking number for the call and a promise of a call back with 48 hours.
I called the 800 number a week later and got a tracking number for the call and a promise of a call back with 48 hours.
I called the 800 number a week later and got a tracking number for the call and a promise of a call back with 48 hours.
I called the 800 number a week later and got a tracking number for the call and a promise of a call back with 48 hours.
I called the 800 number a week later and got a tracking number for the call and a promise of a call back with 48 hours.
I called the 800 number a week later and got a tracking number for the call and a promise of a call back with 48 hours.
...
I moved a couple years later after several hundred weekly call tracking numbers.

 

[ChattanoogaPhil]

Uh oh.... my package is about to be inducted...

Morrow, GA, United States 09/08/2015 12:21 P.M.
Package departed UPS Mail Innovations facility enroute to USPS for induction

 

[billwill]

Come on guys...the USPS has to add something else to their to do list. They sure don't do anything else..

If I had to work that slow everyday, I'd jump in front of a mail truck

 

[S42N8]

I despise UPS-MI. If I paid for UPS delivery, I want it in the brown truck. All the carriers have their problems, but if I want it to arrive 2-3 days late/not be able to track it, UPS-MI is the reigning champeen.

 

[LostintheOzone]

If I send a letter to a small town 20 miles from me it goes to Seattle which is 70 miles away then back 50 miles to the small town. A one day 20 mile trip that turned into 120 miles and 3 days. USPS, got to love that service.

 

[CoMF]

While we're on the subject of shipping-related anxiety and other similar issues, my personal favorite is when Amazon plays fast and loose with their "guaranteed 2 day shipping" Prime pitch. (e.g. It "shipped" in 2 days, but they took an extra day to process it.) Actually, I can cut them a little slack. I know sometimes things get backordered or it gets put on the wrong truck (had that happen to me more than once).

I'm not in a big rush to get my stuff. I just benefit from the missus' Amazon Prime membership. And I'll be the first to admit it's spoiled me rotten.

 

[gm272gs]

I avoid the surepost thing altogether by telling UPS to hold it at their facility for pickup. This is also convenient if you don't want your wife to know you ordered another 100 pounds of "bullets you don't need".

The UPS facility is conveniently located between home and the office. That's really nice for me.