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DeeBee
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The gun should not be ammo sensitive IMO, unless you are using Wolf ammo or something like that.
Why do Some 9mm Shields have FTE? And what is the real cause?
- Thread starter DeeBee
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The gun should not be ammo sensitive IMO, unless you are using Wolf ammo or something like that.
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DeeBee
Member
Wow, with all the excitement of getting this fixed correctly, I noticed that it needs the trigger recall done...Oh woe is me. 
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DeeBee
Member
Final Jeopardy theme song playing................
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DeeBee
Member
Wow I called S &W on Tuesday and apparently my gun has been finished since Monday, but they can only ship out so many guns per day! So it will sit for over a week before it gets shipped back. Doesn't make much sense does it? I wish they would have just sent me the lower trigger like I asked . But they refused because it is part of the trigger assy.
I told them it would save them a lot money, but they still refused? I think you are going to see a lot of the lower triggers going bad. The little polymer piece that springs the trigger back wears out or breaks pretty quick . I only had about 600 rounds through mine. It's a 2 minute fix. I don't know why they won't give you the part?
I told them it would save them a lot money, but they still refused? I think you are going to see a lot of the lower triggers going bad. The little polymer piece that springs the trigger back wears out or breaks pretty quick . I only had about 600 rounds through mine. It's a 2 minute fix. I don't know why they won't give you the part?
LSP 972
Member
IF that is, indeed, all that is going on.
Personally, I strongly suspect there is more here than meets the eye.
OTOH, maybe not. Assuming that is all that's wrong, their refusal to "send the parts" is perfectly understandable in today's litigous society. That fact is not what tickles my BS meter. What does is their stopping just short of making an official recall... a "safety alert"???
Seriously? Its a pistol aimed squarely at folks interested in personal defense. There should not be the least bit of ambiguity involved.
.
highaltitude
Member
I have a 9mm M&P shield that is beginning to experience erratic extraction issues. The gun has about 1200-1800 rounds through it. I loaned it out to a few professional contacts for evaluation, so I don't have a more precise round count. It was one of the Shields that forum member Wayne Dobbs used for his excellent article that appeared in the Summer 2013 issue of Surefire Combat Tactics.
Within the last few hundred rounds I began to notice extraction issues that were not present before. The gun is typically cleaned after shooting, with attention payed to the extractor area in the form of a plastic brush pushing patches soaked in Slip 2000 followed by dry patches. I have not removed the extractor--as that is a bit out of my level.
Below is a photo of one of these situations. In it the case fails to extract and seems to be half in and half out of the chamber. It seems like the extractor lost grip of the case in midst of the sxtraction cycle.
The first instance occurred the second to last time I was shooting the gun with some Ranger Talon 147 grain loads. Since this was the first malfunction I experienced with the gun, I considered it a fluke, and fired another 40-50 rounds of the Ranger Talon ammo without issues.
A few days ago when I took the Shield shooting and experienced the same type of malfunction with the third round out of the gun, which was a round of the same Ranger Talon 147 Grain JHP. At this point I figured that perhaps the Ranger Talon was not a good fit, so I switched to some Black Hills 115 grain Tac-XP +P JHP. I'd fired at least a box of this ammo through the gun in the past with no issues. Well, low and behold, I experienced the same issue with the Black Hills ammo as illustrated in the photo below. For whatever it's worth, this occurred in a different magazine:
The only common denominator between the Black Hills ammo and the Winchester ammo is that they both used Winchester cases.
After having these issues, myself and a friend went on to fire over 200 rounds of mixed ammo through the gun, including brass cased Privi Partisan, Federal, American Eagle, and Estate ammo without any further issues.
I've contacted Smith & Wesson and sent the gun back to be checked. My concern is that it is some type of tolerance stacking issue that they won't find that only manifests itself with certain ammo. To me this would mean that something is indeed wrong with the gun and a potential issue that could show up later with other ammo at an unexpected time.
Did you get your gun back ? Did they fix it ?
I don't understand
Why is asking about an M&P problem on an M&P board whining? Advice here is free and answers are given pretty quickly. What's the problem with checking with frequent users before it's sent it back to the factory? Checking first entails no risk of having your gun stolen in transit.
Why is asking about an M&P problem on an M&P board whining? Advice here is free and answers are given pretty quickly. What's the problem with checking with frequent users before it's sent it back to the factory? Checking first entails no risk of having your gun stolen in transit.
If S&W's lawyers thought a "safety alert" was a bad move, they would not be doing it. If a true recall was issued, it would be a royal pain to send it back for an "official" inspection when it's pretty darn easy to check it myself or simply drive to a S&W dealer, aka LGS, for someone to inspect if I am uncomfortable doing so myself.
I've been very critical of some of the QC issues, so I'm hardly a fanboy, but S&W's handling of this safety alert is perfectly fine.
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DeeBee
Member
I have been without my Shield for six weeks... Is that really acceptable? Especially when it could have been fixed by me in 2 minutes and also why they didn't inspect the trigger when it was in for the FTE issue ? Why don't they bump up the guns that get sent in for a second time ? I have asked every rep I have talked to and none will give me an answer. I also called a Supervisor that never returned my call... Also what ever happened to LE 911 service? Or doesn't it count if its a duty backup gun? Being without a backup gun for six weeks is not cool especially when you have to qualify with a certain weapon to carry it as a backup. I just want answers that's all.
LSP 972
Member
LSP 972
Member
Hmmm... they are usually all over that (LE guns).
They must REALLY be swamped with returns.
.
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DeeBee
Member
Update: Still has FTE (extract). Mine is going back for the 3rd time,same problem. I either want a new slide and barrel,or a new gun. I do really think it has something to do with the slide breachface cut?
The customer service rep, seems to think a new gun will come out of this, BUT, that will take a long time, and I have already been without it for 6 weeks
It will be Christmas before I get a new gun. I have put 1000 rounds = $300 worthy of ammo through this gun to make sure its right ,and its not.I have had 10 FTE (extract) in that 1000 rounds which causes a phase 3 malfuntion ,which is difficult to clear. So let the waiting begin...
The customer service rep, seems to think a new gun will come out of this, BUT, that will take a long time, and I have already been without it for 6 weeks
It will be Christmas before I get a new gun. I have put 1000 rounds = $300 worthy of ammo through this gun to make sure its right ,and its not.I have had 10 FTE (extract) in that 1000 rounds which causes a phase 3 malfuntion ,which is difficult to clear. So let the waiting begin...
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Update: Still has FTE (extract). Mine is going back for the 3rd time,same problem. I either want a new slide and barrel,or a new gun. I do really think it has something to do with the slide breachface cut?
The customer service rep, seems to think a new gun will come out of this, BUT, that will take a long time, and I have already been without it for 6 weeks
DeeBee
I feel your pain. Your story is my story only with the Beretta Nano. I wish I had the 1,350 rounds back I shot through the Nano.
Here is the delima, you will feel a need to shoot another boat load of ammo through the weapon before you can say ok it is fixed and than in the back of your mind you will always wonder if it is fixed.
When confidence has been shaken with a weapon that is designed to save your life it is almost impossible to rebuild that trust. Like an unfaithful spouse some relationships can't be fixed and divorcing yourself from that weapon is best even if you take a loss on the weapon. Think about the stress, time worrying extra rounds shot to try and regain the confidence etc.
Isn't it worth say $100 loss selling the gun with full disclosure knowing you will be saying goodbye to the stress, wasted time and ammo?
Trust me you will feel better in the long run to take a hit up front and walk away.
I wish I cound have walked before 1,350 rounds but like any relationship it is human nature to try and salvage it but most unfortunatly end in divorce and a ccw is no different when the trust is gone.
Russ
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DeeBee
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Well I guess I should make sure I get a new gun. I was just thinking that replacing the slide and barrel woul save a lot of time and should fix the problem. I doubt the lower has anything to do with a failure to extract.
catalyst686
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Ask for a new gun, I personally can't trust a gun that has had to get worked on that much. My shield has been back to Smith as much as yours. I really like the shield so that's why I want one that works, I also purchased a raven concealment holster, night sights, extra mags, etc. I would take a huge loss if I outright sold a my shield and parted out the rest of the stuff as it would be highly unlikely a buyer would actually purchase all of that. The rep I spoke to said I would get a new shield and that I would be contacted by a rep once they took a look at it. They got mine back on the 14th of this month and I still haven't heard anything from Smith. The wait goes on, again.
forrestinmathews
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I'd have to say that your wonderful little carry gun has put forth a more doubtful performance than the current administration. Get rid of it or relegate it to be a range gun. Too little rounds onboard anyway.
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DeeBee
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I would be calling everyday..
Oops. Forgot to update
I sent the 9mm Shield back to S&W for repair in mid September and got it back a few weeks ago. The return invoice said that they replaced the extractor and replaced the recoil guide. It also said that the gun was range tested and met specs.
Due to work and family issues, I did not get the chance to shoot it until a few days ago. I fired around 350 rounds through the gun, including about 120 rounds of Federal 147 grain HST JHP, 50-100 rounds of American Eagle 147 grain ball ammo, and 150-170 rounds of Winchester.
I had two of the same type of failures to extract with the Winchester that I had previously experienced. For whatever reason, Winchester is the only type of ammo that gives my Shield issues.
Below is a photo of one of the malfunctions I experienced after the gun returned from being repaired. Like the other malfunctions, it appears that the extractor seems to have lost hold of the case in midst of extraction.
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DeeBee
Member
You would think they would redesign the extractor ... OR cut the breach face to 9mm size instead of .40 size??
Personally..... I wouldn't shoot Winchester anymore.... maybe send an email to Win asking them what's wrong with their ammo...
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