Are the cylinder throats too small , less than .357 . Last yr I bought a model 19-5 , 4" barrel . It appeared that it was shot little . When I measured the cylinder throats using a pin gauge . A .357 pin would not fit , next I tried a .356 . Still wouldn't fit . Finally a .355 pin gauge just did fit . I can't even imagine how poor the accuracy could of been . I opened up the cylinder throats to .3575 . I slid a pin gauge down the barrel looking for tight spots , it went through easily . I have a great shooter , but I'm sure that wasn't always the case . Revolvers don't always leave the factory perfect . We need to understand that , be ready to remedy the problems . If you aren't able to check on those points I mentioned , find a good gunsmith and he will correct any issues he finds . Don't give up , 686's are great revolvers and can be worth the effort . I have a 686 and a 681 and they both shoot 38 special as well as full 357 magnum loads accurately . Regards Paul