Candyman
Member
I finally received my 15-22 back from S&W but it came back pure filthy. I knew that the tech guys had to replace the extractor and test fire it, and I even expected it to come back a little dirty. Oh boy! did it ever. My gun was really dirty inside and out. Almost as if it had been lying in a dust vat. Also, the paperwork stated that S&W "Replaced Mag."
Well they hadn't. Another member on here pointed out how their 1st Gen mags (I'm going to call them this right or wrong
) have 22 LR with 25 Round under them and the 2nd Gen mags have 22 LR only. All four I sent were the same (1st Gen), plus I number my mags usually somewhere inconspicuous.
I didn't want to post anything on here until I had actually shot at least 1,000 rounds or more through the gun after coming back from S&W.
After I received my 15-22 back, I called S&W. I ended up speaking with an extremely helpful and very pleasant lady named Kelly (last name withheld). She was very apologetic and even sent me two new 2nd Gen mags as well as giving me a made in the USA T-Shirt for my troubles.
I have since put 11 or 1,200 rounds through my 15-22 with ZERO FTF or FTE. I mean ZERO. I have a new outlook on this gun now. I love it. I have had pure unadulterated fun since it came back earlier this week. I just want to thank Kelly for going the extra mile with CS. They often get a bad rep and from me as well, but this time they came through on every issue for me.
Cheers
Well they hadn't. Another member on here pointed out how their 1st Gen mags (I'm going to call them this right or wrong

I didn't want to post anything on here until I had actually shot at least 1,000 rounds or more through the gun after coming back from S&W.
After I received my 15-22 back, I called S&W. I ended up speaking with an extremely helpful and very pleasant lady named Kelly (last name withheld). She was very apologetic and even sent me two new 2nd Gen mags as well as giving me a made in the USA T-Shirt for my troubles.
I have since put 11 or 1,200 rounds through my 15-22 with ZERO FTF or FTE. I mean ZERO. I have a new outlook on this gun now. I love it. I have had pure unadulterated fun since it came back earlier this week. I just want to thank Kelly for going the extra mile with CS. They often get a bad rep and from me as well, but this time they came through on every issue for me.
Cheers
