New to forums i apoligieze in advance. Recent i purchased a NIB 686 + 4". It has absolutely zero rifling! Im not new to guns just wheelies. I called smith and pretty much she didnt believe me and said they would send a return shipping label. That was almost two weeks ago and havent recieved it yet. I purchased this over ruger cause i wanted a superior product. Is this what i should expect from S&W? I know shame on me ( and LGS) fpr not noticing it when i purchased it but im lokking for knicks and scratches and to see how she lines up. What im not looking for is to see if my pistol is legal to possess. Just curious if anyone has heard of similar situations and any advice on how to get it fixed in a timely manner? Please and thank you