Bogus phone call -- hackers in PC

wittmeba

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Just FYI - This is a bogus phone call.

This guy called my wife and said there were hackers getting into her PC. He claimed to be from MS and/or Dell. He wanted to sell her a program for $98.00 that would fix the problem.

Through a lengthy process and her providing some PC information shows her csrss.exe file and that was how they were getting in.

(805)571-3857

Check this link before paying or believing the information.

http://support.microsoft.com

This is info related to the phone number that called.
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Microsoft, Dell, Windows, whatever.......

They DO NOT CALL YOU!!!
Repeat THEY DO NOT CALL YOU!!

Depending on what info your wife gave them they could now
have remote access to the computer.

The caller was the hacker.

that's correct!
there are some very intelligent and very unscrupulous people out there whose only aim is to attack your computer and gain personal info from you.

i don't answer any calls from numbers i don't know on either of my phones and i don't give personal info to strangers, period.
 
We have recently been receiving 3 to 5 robocalls per week in which a mechanical-sounding voice says that we have serious security problems with our Apple product and we should call some number immediately to avoid further damage. Only problem is that I own nothing from Apple.
 
Every day for the last week I've been getting calls from India saying my computer has been compromised . They wanted me to call a number for Apple that they gave me. So with nothing else to do I called. They argued with me about my Apple product for 10 minutes about my computer being entered and info being taken. They hung up after I told them I don't own any Apple products .
 
I haven't received any of the Microsoft calls in about 6 months but one day last week in about a 2 day period I received 7 calls one evening and the next day 7 more calls about my Apple Icloud account being compromised and I needed to call them back and give them pertinent information. I always just let them calls go to recording. The toll free number they gave for a call back isn't even a toll free number. I can't believe people fall for these tricks. Some do.
 
I got a call on my work phone this morning from a New Zealand number (Auckland prefix). When I answered i got an obviously recorded person speaking Chinese.

The scam is you either do not answer and call back, or answer, hang up and call back, and the number diverts to a pay per minute (up to US$50/minute) number.

If people the time and energy they put into scams into legitimate work they'd earn just as much, if mot more.
 
I have received three or four calls from Apple this week, asking me to call a toll-free number. However, it is a 425, NOT a 800, 877, or other known toll-free area code.

The only Apple products I have ever owned grow on trees-Winesaps, Fiji, Gala, etc.
 
I hope everything works out ok with the computer.

If you're not on my contact list I don't answer. If you don't leave a voice mail, I don't consider you a legitimate business/caller and you don't receive a call back.

I usually get six to eight calls per day. So far this spring I've had voicemails three times to pay my back taxes or the IRS is coming to arrest me. I'm thinking about just turning the ringer off...
 
They tell me my windows PC is acting up. I ask them which one. They can't say. Then I ask them for my name. What's my name? Say my name.
Really frustrates them.
 
None of these people ever call me.

I must not be important enough.

1272964790_glenn-beck-crying.gif
 
At least for such calls regarding Apple, from what I can see on the internet, they originate from India. They have the capability to fool caller ID if you have it. What they seem to want is for you to let them have control of your computer so they can fix the "security problem."
 
I was working to install a new software system in my computer and had Norton suspended in order to install the new system. All of a sudden a recorded voice on a loop comes on to repeatedly tell me that that my computer has been infected with malware and that I needed to call some number to get it removed. I tried to close down the pop-up and turn off the computer but nothing worked. Finally I got rid of the pop-up and voice by unplugging the computer and taking out the battery. I could then load the working system and get Norton back up and running.
 
Every day for the last week I've been getting calls from India saying my computer has been compromised . They wanted me to call a number for Apple that they gave me. So with nothing else to do I called. They argued with me about my Apple product for 10 minutes about my computer being entered and info being taken. They hung up after I told them I don't own any Apple products .
Begin by telling them you spoke with them yesterday, ask about their family's health, ask how the weather is in Islamabad. [India hates Pakistan]. Tell them all about how wonderful it was to watch the Royal wedding on TV, how Ghandi was a fool to ever want independence and it is so bad that India is no longer ruled by the English. Tell them you were in New Delhi once and the smells of the street are still stuck in your nose. Do anything but answer their questions. Get their name and write it down then ask for them the next call you get as they were the only one who could help you with this problem.
Tell them about your second grade teacher who spent time in Nigeria and how it compared to India. Do not let them know you want off their list. Ask for their SS number to verify their identity.
Your phone calls will be shorter than if you engage them.
 
When they say their name is Bob, I say no it's not, it's Punjab. That usually sets them off. I then screw with them a bit until the fun wears off. then I hang up.
 
Hard to believe they are still doing this, but apparently there really is a sucker born every minute. ALL the scam computer calls I get have an east Indian sounding caller on the other end, whether it's about Apple or MS, most are about my "windows" computer, which I do not and have not ever owned. These knuckleheads are fun to mess with sometimes.
 
We have had a lot going on with doctors and others issues and many do not list their names -- so we have to answer if we are not sure.

It is all good -- she did not provide any valuable information and I shut dow her PC immediately after I took over the phonecon with him.

All is good...
 
The IRS scams are the fun ones, they are so upset with me they hang up when they see my number coming in.
 
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