Bought a NEW 629 Deluxe...does this look new to you?

Newly thrown out of moving car? Good grief!
 
The date code on the box will tell you without question whether or not the gun is new. The serial number tells me it was made within the last two months (or so) and therefore is almost certainly new. While the surface finish on new S&W's may well be lacking, on a stainless gun that is easily remedied with a little Mothers Mag Polish, just remember to use sparingly!
 
My over 30 year old used 625-2 looks new, in every way better than that supposedly new gun does. If it is new, that's sad, and one more reason to buy old "classic" pre locks.
 
It may technically be a new gun.

I once had my dealer order a Ruger for me from Lipsey's. When it came in, the action felt terrible. Cylinder bound up after 8 or 10 times of cocking the hammer. I ain't buying this. Dealer is miffed at me for finding this before he can get my paperwork done. He sends it back. It is returned in functioning condition, but the action stills feels like garbage. I still ain't buying it....he put it in his case...it was still a "new" gun. By this time, it looked very much used.
 
I've seen that reddish coloring like in the bottom pic on several of the last new Smiths that I've handled this year . Not sure what it is .

The last 3 new Smiths I've purchased had the same reddish residue in the same place as that one. Not sure what it's from, but it cleaned off easily.
 
I see nothing to assert that not being a new gun. I've had more than one new stainless Smith in the last few years and the finish looked just like that. The only part highly polished on my last 686 was the cylinder, the barrel and frame looked just like that one. As far as the turn line, that could've easily been from the factory as well. Some guns show a line very fast, others take a long time. Other than the front sight looking a bit buggered in the Pic I would take the $150 off and feel like I won.
 
Received a positive reply from the seller today:

I took a look at your photos and I am sorry to see that you recieved your firearm like this. We absolutely do not shoot our firearms. We sell them new from the manufacture and we just recieved this from our manufacture on the 9th of April.

I do not have any more of these to exchange with you but I can offer you a 150.00 discount on the firearm to keep it and have it cleaned up. Otherwise, I can send a label to your dealer and process a full refund when it comes back.

Please let me know what you'd like to do.


Now to decide what to do.

Rob

IMO, there is nothing to struggle with here and only one decision to make. Send it back for a full refund then continue the hunt for what you want
 
I consider this a completely satisfactory outcome regarding the seller. I am quite happy with their response offering a full refund or a partial credit at my choice. I believe 100% that this gun is new as received from the distributor and that they did not know that it was "ugly". Their response fully confirms this. They were willing to eat shipping both ways to me with a return if that's what I wanted. Could not be more happy how this was handled by them.

Thank you Reed Sports (aka Reed Family Outdoor Outfitters).

Now I hope S&W cleans this up when I send it in (at least the front sight ding and the hard-closing cylinder, hopefully the entire barrel).

Rob
 
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Plz let us know what the factory says, and more importantly, what they do to make it right.
 
Sorry this happened to you, it's everyone's fear when buying online.
$150 off and factory warranty redo seems like a good option. Very hard to believe S&W would ship that, the 3 new ones I've purchased lately were genuinely stellar.

Respect you not dragging the seller's name, I do the same when there are issues.
 
It not only happens with S&W. Years ago I was looking for a stainless Ruger and a dealer in Duncan OK had some. I looked at every one that he had and finish was about like yours. Didn't buy. Not his fault, came from the factory that way. I have seen used Rugers in much better cosmetic condition.
 
It has been my experience that S&W 6XX series stainless steel revolvers don't come "polished" from the factory. All of mine came looking pretty much the same as the OP's.

I polished my 686 up, and it looked pretty good. It's pretty easy to polish the tiny scratches out of stainless. But, after two range trips, it was right back to how it was. I didn't want to take felt pads and museum gloves to the range, so I gave up on polishing.

My Kimber KS6 did look good out of the box, the box was still sealed when I purchased it. After shooting it a few times, it looks like the 686.

Teddydog; My comments are not meant to be holier than thou, it's just the nature of things, guns get those tiny micro scratches, and they show up on stainless steel.

An hour or two with a good polish, followed by some museum wax will make your revolver look super. Be sure to take some pictures, because you may not feel like polishing it every couple of range trips.
Shoot it, and enjoy it. It will polish back up any time you get the hankerin'.
 
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The gun is in hand at home now. I have to say the minor finish issues are much less apparent to me with normal viewing. I have to look pretty hard to see the vertical scratches on the sides of the barrel and the sideplate and frame really look like non-issues.

The ding to the red sight insert is present and annoying.

The cylinder closing and opening IS a little hard right at the end, but I think that is the front of the ejector rod pushing the front locking/locating pin out of the way. Probably a GOOD thing on a .44 Mag to have that.

There are the odd marks or gunk inside each cylinder bolt cut. Not sure what that's about...maybe polishing compound that they didn't clean out?

The discoloration inside the frame cutout is a bit concerning, as well as what LOOKS like wear on the recoil shield. The firing pin bushing is a little proud of the recoil shield as well.

I'm now kinda torn between sending it off to S&W to see what they can/will do with the gun, or just keeping it here and shooting it as it deserves.

Rob
 
I can't believe S&W's workmanship has deteriorate to this degree. It appears the revolver has been poorly touch- up polished with a far too course abrasive and the striations do not follow the factory polish pattern. The cylinder drag line is far more established than what you would expect to see in a factory new revolver. I personally would not accept this revolver as "Factory New".
The red coloration inside the crane and the frame is probably from the endurance package heat treating. The black marks inside the locking notches are spot heat treating marks from the endurance package as well.
I have begun to notice that some venders on GB are advertising their products as "No refund- No return" and I find that questionable at best. Never agree to buy what you cannot hold in your hand and examine. Reputable venders endeavor to accurately describe their products and will offer a fair return policy.
Caveat Emptor is alive and well.
 
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The last 3 new Smiths I've purchased had the same reddish residue in the same place as that one. Not sure what it's from, but it cleaned off easily.

I just purchased the same model gun as the OP and mine had the same reddish "rust" as well?

Mine is not as rough looking as the OP. But, my cylinder is a bit stiff/sticky to release. Never had that in a Smith before.
 
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I just purchased the same model gun as the OP and mine had the same reddish "rust" as well?

Mine is not as rough looking as the OP. But, my cylinder is a bit stiff/sticky to release. Never had that in a Smith before.

Playing with mine, I think that is from overcoming the lock pin at the end of the ejector rod. I think maybe this is a good think, though I've never had a revolver "pop open" shooting it. My newly acquired 29-2 closes and opens very smoothly.

Rob
 
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