How smart are the fast food servers today?

Nevada Ed

Nevada Ed

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My wife went shopping today and when done, stopped by at one of the local Mc Donald's, for a ice cream cone.

The cars were backed up big time, so she went inside, where the person took her order.

After waiting several minutes, she was called to the counter.

The person smiled and told her that they did not have ice cream, today.

Nuff said.
 
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I had read an article where someone had ordered a Big Mac and two apple pies (Apparently they were promoting the apple pies)
order paid for, the customer advances to the second window where staff panic ensued ... lo and behold, the item actively being promoted was out of inventory.
The customer then simply requested a refund for the pies.
Seems simple enough and the correct course.
15 minutes later, with manager involvement, a cash refund, $0.78 short, was given.
I guess it wouldn't have been an article worth publishing on any medium had they gotten it right.

Now the icecream thing is nothing new. Its so pronounced an issue that there is, or was a controversial site that kept track of working MCD icecream machines.
 
This has nothing to do with intellect. As Mary pointed out the machines are complex devices and the cooks and counter people are not required nor are they really capable of repairing them. That is the job of McDonald's traveling maintenance personnel.

Ruthie loves the McFlurry. Before she orders she goes online to the Vegas betting houses to see what the odds of her getting one are.
 
The McDonald's closet to my home uses almost exclusively, immigrant adult help! If they speak passable English, they are very good at getting the order correct and counting exact change!

There seem to be no teenagers from our community that are capable or willing to do these feats! The Wendy's across the expressway imports American Teens from about 15 miles away (the inner city). They also are polite but can't count or get an order correct!

The Burger King across the street from the Wendy's, has shortened drive through only hours. They can't get inner city youth or immigrant help. I am expecting them to board up the store soon!

At Giant Eagle near me the cashiers bag the groceries. At Kroger across the expressway, they have developmentally disabled youth and young adults bagging the groceries! You get through the line quicker at Kroger, but if you ask for paper bags you may cause a panic attack! My normal purchases will fit in 2 paper sacks, or 15 plastic bags as either store does it!

Ivan
 
I'm just glad they have people to work in them at all.

While back our KFC was shut down for a couple weeks, because they couldn't get anyone to come to work.

Local Wendy's was drive thru only for a while. Only effected me when I'd stop while out on my bike to grab something to take home and eat.

Mistakes may be made, but at least we can usually get something to eat.
 
Lately I've had MacDonalds coffee and the Apple Pie without fail.
A while back I had a misfire on my charges and wound up with an over rebate.
These folks are dancing as fast as they can!
We live in a Dark time and we need to be considerate and cut people more slack than before.
 
BROKEN ICECREAM MACHINE

If I want ice cream or a milk shake, I go to a nearby ice cream shop and get a hand scooped cone or a shake that is also hand scooped, milk added and then spun in a blender with the long blades in a steel cup. Not some extruded slurry from a machine.
More expensive ? Yes, but its the real deal, no an iced milk concoction. I can take a super ripe banana order a vanilla shake and they chunk up the banana, mix it and have a real banana shake!:)
 
I have an experiment for all. Go to McDs. and buy 1 reg. cheeseburger. Take it home, un-wrap it and put it on a paper plate on top of the fridge. It will not mold, it will not rot, it is not food. Mine was placed up there in mid Nov. of 2021. It is like a hockey puck. No smell, Soylent M. Will NEVER eat anything from there again. But yes, most of the "workers" are clueless.
 
I am not willing to make fun of people willing to work . . .

Nevada Ed said:
My wife went shopping today and when done, stopped by at one of the local Mc Donald's, for a ice cream cone.

The cars were backed up big time, so she went inside, where the person took her order.

After waiting several minutes, she was called to the counter.

The person smiled and told her that they did not have ice cream, today.

Nuff said.
Click to expand...
 
Rudi said:
I have an experiment for all. Go to McDs. and buy 1 reg. cheeseburger. Take it home, un-wrap it and put it on a paper plate on top of the fridge. It will not mold, it will not rot, it is not food. Mine was placed up there in mid Nov. of 2021. It is like a hockey puck. No smell, Soylent M. Will NEVER eat anything from there again. But yes, most of the "workers" are clueless.
Click to expand...

No, not experimenting. There's so many better.
 
The ice cream thing is simple. I worked there years ago. It and the shake machine are the most complex pieces of equipment the employees work with.

Additionally, employees who open don't want to put it together and employees who close don't want to take it apart, especially after they actually close. In addition, I suspect with the current workforce, it is hard to determine if they need new seals, etc.

The employees will use any excuse to shut it down. Mostly, if it runs low on ice cream after 6pm, they want to shut it down, IME.

I personally, 30 years ago, liked having it going until my last break!
 
Whataburger is a Texas (and several other states) fast food chain we visit frequently. For the past year or so, the local Whataburger locations seem to be hiring employees who have what is now called intellectual disabilities. Most of them seem capable of handling menial jobs such as delivering orders to customers, cleaning up spills, refilling drinks, etc., but not working behind the counter or in the kitchen area. At least they seem to be, for the most part, good natured, friendly, and eager to please. I can't say that it's a bad thing for either those employees or the customers.
 
Girl at Popeye's Chicken finally admitted that chicken tenders were off as I checked my order. I'm unsure if she got the news from out back or didn't really want to let on. This is one of the reasons I don't go through drive-throughs, you never know what is "off" the menu and they are more prone to foul up.
 
If I were to go to a fast food store it would be Burger King. They have soft ice cream.

Even better is Wendy's the Crispy Hot Chicken Sandwich is the bomb. I don't think they have ice cream.
 
I make it a point to thank ANYONE who shows up for work.

One restaurant here had a sign on the door: CLOSED TO SERVE YOU BETTER.
Yet another: IF WE'RE CLOSED JUST SLIP YOUR MONEY UNDER THE DOOR.

I've noticed that most of the service industry workers today are over 50 years old around here.

I'm nearly 70 myself and I've come off the bench, back into a chump retail job, with the sole purpose of teaching A-HOle customers some manners. I'm sick of the meanness and mockery. I managed Teamsters labor for forty years so I not only know how to skin a cat,. I can do it with the cat turned inside out.

Be nice and polite and we all get along......or I'm spilling this hot coffee from across the room.
 
Dave Thomas had a buddy who helped him with the Wendy's thing, as Roy, not to be confused with Quigley, had been in the business of fine dining.
Roy had a sign in the wheelhouse of his 60' Sport Fish that said:
God is my co-pilot,
and one on a seat that said:
Reserved for my heart surgeon,
that always traveled with him.

Wish Wendy's had a jamocha frosty to go with their Baconator or spicy chicken sandwich.
 
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