BUYERS REMORSE
For getting exactly what you ordered & payed for. If you like your stainless shiny, why in the world would you order & pay that big $ for matte? It would have been easy enough to find an example of their matte in a lgs. NOW you are going to throw good $ after bad to make it into what you should have ordered in the first place. If it is still NIB, might you be able to return/exchange/sell it and buy what you want, HOW you want it. "too bad S&W mass produces their guns with machines", now what exactly should they be mass producing them with? Did you really expect YOUR gun to be made start to finish on a one at a time basis by one individual master pistolsmith, for that price? IMO, NOT S&W's fault.There are plenty of quality (like fords) custom shops that can do any type of finish you want, Chrome is real shiny. Beauty is skin deep, performance is to the bone. My first choice for looks is a classic deep blue, like on old colts, but a gun intended for hard frequent use, matte is easier to maintain an even appearance. Eventually any finish used hard enough will pick up some rubs/scratches/wear/fading & look a bit uneven, it won't affect how it shoots. I did have my 681 polished by a lgs that did a nice job for not a lot of $ (to get rid of some scratches/rubs) for a possible sale & many asked if I had it nickel plated. Using it every week, at least, I don't expect it to last forever.